Is Estes Services any good?
Our verdict: mixed — #59 of 67 HVAC contractors, better than 12%. Customers single out its track record and momentum; reliability is where it trails.
Track record — better than 95% of peers
Momentum — better than 81% of peers
Satisfaction — 16th percentile
Value — 16th percentile
Reliability — 14th percentile
Price $$$$: 41% above typical
Estes Services for thermostat repair
Clear ✕10 customers reviewed a thermostat repair job here and rated it 5.00★. For this job it ranks #28 of 40 HVAC contractors we track.
All 10 Google reviews tagged “Thermostat repair”
Estes Service Professional Lee Smith was extremely knowledgeable and very thorough. Helped provide options and able to correct the issue.
Carlos and Brandyn were great! They made sure I understood everything and knew how to operate it all. They were virtuous and professional. Thank y’all!
Marcus & Carson were a great help!!
From the beginning (diagnosis and new system quotation) to the end (complete HVAC system replacement) every employee I interacted with was professional, knowledgeable, and courteous. Collin was great. He helped me determine what I needed and what I didn’t during the quoting process. Paul is quite possibly the best…
Hunter was on time and very professional he answered all questions and I will definitely use Estes again
The Technician recognized the problem in less than one minute. Within 10 mins we were back in business with heat. Excellent job!
Professional and knowledgeable. Christian was able to fix the problem quickly and provided me with instruction so that the problem hopefully would not reoccur.
My configurations had gotten changed and I called Estes to see if they had an appointment. The guy that came out was real thorough and he took care of my issue in timely fashion. Would definitely use them again.
they say you get what you pay for, that came true for us when we worked with Estes. Had a new AC unit installed by a different company, and let alone the unprofessionalism that the company showed, the system stopped working in just 1 day. then we contacted Estes, which we should have done earlier. It was a…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Estes Services
Is Estes Services good?
Yes by most measures: 4.9★ from 5,133 Google reviews and an Experts Score of 29/100 (grade D), #59 of 67 HVAC contractors we track. 2.8% of reviews in the last two years were 1–2★ (category average 2%).
How much does Estes Services charge?
Customers reported a typical bill of $454 (middle half $161–$1.6k), 41% above the HVAC contractors median of $322.
What do customers hire Estes Services for?
Mostly HVAC system maintenance (383), install AC (229), HVAC system repair (210), a/c system maintenance (207).
Does the owner respond to complaints?
The owner replied to 73% of 1–3★ reviews (category: 63%).
