How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREEuropean Wax Center
O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 1,148 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired European Wax Center for 8 kinds of job.
European Wax Center for body waxing
Clear ✕All 34 Google reviews tagged “Body waxing”
I had a wonderful experience with Kiya. We talked nonstop so it’s kind of a distraction from getting hair yanked out of your legs. She is very friendly and professional, plus exceptionally thorough.
Miah is awesome! She is a true professional and did a great job on my wax.
Malon was my wax specialist and she is AWESOME!! She always make me feel comfortable and takes her time. It’s pain free. We laugh and joke the whole time. I highly recommend her! The assistant manager, however, was very unfriendly, rude, could not care less about the clients, no personality, acted like she was…
Shantae has been my go to specialist since I started going to the EWC. She extremely friendly, down to earth and makes you feel so welcomed every time. She is quick and efficient, getting you in and out of your appointment. I always enjoy my experience when I have an appointment with her. She’s my god too!!
I’ve been visiting Keionna for waxing services for a few months now. I decided to add another service to my most recent appointment on 9/23. I was not disappointed. She’s always professional and the ONLY reason why I purchased a multi visit package. I travel 1 1/2 hours to this location. I’ve found my favorite waxer!
Christina was great super professional and made me feel very comfortable.
Malon was, and will continue to be my wax specialist of choice! She did such a wonderful job. Professional, world class service, and I could not recommend her more to anyone!
I booked a 1:00 appointment at this location and the esthetician was over 15 minutes late. I asked the ladies at the front desk what was taking so long. There were two of them at the front. The one with the freckles seemed to be new and looked to the other one for answers. The other one was very rude and should NOT…
Christina is the BEST, she make you feel welcomed, she is always uplifting and happy
Amy is fantastic, love her!
Ravyn is very pleasant. Anytime I come she is able to get me in and out in a timely matter. I never have any issues with going to her.
Malon is amazing!!!
Sheila is the best. I won’t see anyone else!
Malone. Is. AWESOME!! She does a wonderful job at what she does and her customer service is excellent!! She is my goto wax specialist and very much appreciate her kindness and interpersonal skills! Nowadays customer service is out the window but there are people in this world who still make that a priority and…
Malon is absolutely the best wax girl ever!!!! She’s so friendly and personable. When waxing she takes her time and makes sure she leaves no hair left behind! I’ll definitely be coming back.
Malon is amazing!!! She is quick and efficient. Wonderful job every time!
Malon is the best waxer I’ve had!
Reeby is the best! I love how thorough and knowledgeable she is.
Sheila is the best!
Malon is very professional and does a terrific job. I will always come back to her!
EWC in Shiloh is a great waxing place and Candace is by far amazing! She’s my favorite waxer, professional yet personable and always makes it fun. She is so efficient and my wax is perfect every single time. 10/10 recommend!
Christina and Candace are the best in the business! Always professional and sweet.
Always a great experience. Nalani is very nice, professional, and knowledgeable.
I've been going to different European Wax Centers for almost 7 years. (Lewisville, Austin, Fort Worth, San Antonio, Glen Carbon and now O Fallon.) I've had mixed opinions on ALL of them but keep trying because they are more affordable than other privately owned waxing places... AND decent if you can find a good…
My wax experience for my first time at European Wax center was amazing all thanks to Jessica! She was awesome! I cannot say enough about her! She’s funny and so nice and makes the pain of waxing go by so smoothly! Definitely recommend!
Today was my 2nd time trying this location of European Wax … & this is my second time being dissatisfied with the services . The first time I explained to the technician that sometimes the pain of a Brazilian wax is too much, so I definitely would like pressure after the snatches … I laid there annoyed & in pain bc…
I have been to EWC three times now, and each time the technicians have been wonderful. ( I have been treated by Ella and Jessica) However, I feel like they are very rushed and are on very strict time constraints. My main complaints are during the checkout process. Again I feel rushed, UNLESS the receptionist is…
This was my first visit to a European Wax Center. There’s one in Edwardsville but I couldn’t justify the drive. Once I found out there was one coming here, I couldn’t wait to get on the books. Due to my work running late today I was running late to my wax and called them to let them know (as the email states). I…
Amazing! The facility is clean and the staff is very friendly! This was my first ever Brazilian wax so I was definitely anxious beforehand, but Elle was very kind and made me relax through it. Definitely recommend if you’re on a fence, just book it!☺️
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brazilian waxing | 115 | — |
| Waxing | 52 | — |
| Bikini waxing | 36 | — |
| Body waxing | 34 | $41–$88 |
| Underarm hair removal | 24 | — |
| Intimate area hair waxing | 21 | — |
| Eyebrow waxing | 16 | — |
| Leg hair removal | 13 | — |
