Gene SmithLocal Guide · 24 reviewsTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey tell me that they no longer do residential snow removal
Evans Lawn and Snow
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%81+47.5Reliability 26%75+19.6Value 15%100+15.2Craft & service penalty98−0.2Momentum penalty14−8.6Experts Score= 74Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 56 sod installation servicesPosition by Experts Score among all companies we track in this category. · better than 27%
4.9 ★★★★★ 69 Google reviews · 11 photos
97%five-star reviews
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Sep 2026latest review
Evans Lawn and Snow at a glance
- Google rating: 4.9 out of 5 from 69 reviews (97% five-star).
- Reviews on this page: 69 Google reviews (63 with written comments, 1 with photos).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: September 24, 2026.
- Service: Sod Installation Service serving Poplar Grove, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other sod installation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Evans Lawn and Snow: 81/100 on this factor. Category median: 89.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Evans Lawn and Snow: 75/100 on this factor. Category median: 88.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Evans Lawn and Snow: 98/100 on this factor. Category median: 95.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Evans Lawn and Snow: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Evans Lawn and Snow: 14/100 on this factor. Category median: 100.F
14
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
- 5 stars6797%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star23%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
- Praise11099%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Quality & results2825%
- Staff & attitude2623%
- Would recommend2119%
- Speed & response1614%
- Price & value98%
- Honesty & trust65%
- Communication55%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Evan’s Lawn and Snow did an amazing job with our landscaping.”
“Polite, professional, excellent work ethics and completed the job a day early.”
“Hard workers and very professional…Highly recommend!”
“Owner is honest, efficient, reliable, and goes above and beyond to make sure his work is done to 💯 high standards.”
“Billy Evans provides excellent customer service at a great price.”
“They have been very reliable and save me so much time.”
“They communicate constantly to make sure their work is up to standards and that we’re happy with the outcome.”
People customers mention
- Billy 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Evans Lawn and Snow for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Lowell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Evan’s Lawn and Snow did an amazing job with our landscaping. Polite, professional, excellent work ethics and completed the job a day early. Very pleased.
Reasonable priceYard work
Kathryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Evan’s lawn and snow does a wonderful job. They communicate constantly to make sure their work is up to standards and that we’re happy with the outcome. Highly recommend! Very professional team.
Lula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Billy Evans is kind, professional, caring and friendly. He came to look at two very heavy rectangular granite bases. He was kind enough to take them even tho he had no real use for them.
Vicky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We are so happy with Evans lawn care. What a beautiful job! We were so pleased with the results of the work they have done for us. Very impressed with the work in our yard. Also very friendly and polite! We can’t say enough good things about them and there work they did. I highly recommend them to everyone. You will be pleased, indeed! Thank you guys!
ColleenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
My neighbors keep telling me how good my lawn looks! It’s a polite family business.
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Billy has been mowing for several years now for me. They do a great job and the price is very fair.I highly recommend him.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Lawn mowing & maintenance | 31 | — |
| Yard work | 22 | — |
| Weed control | 16 | — |
| Grass seeding | 12 | — |
| Mulching | 11 | — |
| Sod installation | 4 | — |
| Landscape design | 4 | — |
| Lawn pest control | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 69 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lowell Hilden1 reviewTotal number of Google reviews Lowell has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEvan’s Lawn and Snow did an amazing job with our landscaping. Polite, professional, excellent work ethics and completed the job a day early. Very pleased.
- Price assessment: Reasonable price
- Services: Yard work
Kathryn Clark1 reviewTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEvan’s lawn and snow does a wonderful job. They communicate constantly to make sure their work is up to standards and that we’re happy with the outcome. Highly recommend! Very professional team.
Lula Murray3 reviewsTotal number of Google reviews Lula has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBilly Evans is kind, professional, caring and friendly. He came to look at two very heavy rectangular granite bases. He was kind enough to take them even tho he had no real use for them.
Vicky Stensven5 reviewsTotal number of Google reviews Vicky has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe are so happy with Evans lawn care. What a beautiful job! We were so pleased with the results of the work they have done for us. Very impressed with the work in our yard. Also very friendly and polite! We can’t say enough good things about them and there work they did. I highly recommend them to everyone. You will be pleased, indeed! Thank you guys!
Max Morilla8 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur house had issues with drainage around the property, as well as weeds and trees that had overgrown through fabric becoming an issue around the foundation as well as looking extremely unappealing. Billy and his team has been mowing our 1.6 acres for over a year now, & as time went on I expressed my concerns about water getting in the basement as well as redoing the landscaping to have a fresh slate. Billy & I came up with a solution that worked both within our budget and solved the issue of drainage around the home. Not only was working with Billy for this project an easygoing experience, but he is a great person and a family owned business that goes above and beyond for his customers while solving problems. The above photos show his/his team’s hard work, and come next Spring we will consult Billy again for advice on how to take our landscaping to the next level. A great man, a great company, a great team. We look forward to working with Evan’s Lawn & Snow for many years to come.
Colleen BlaneyLocal Guide · 19 reviewsTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy neighbors keep telling me how good my lawn looks! It’s a polite family business.
Steve Herrick2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBilly has been mowing for several years now for me. They do a great job and the price is very fair.I highly recommend him.
Rebecca Garlock11 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI can’t thank Billy and his crew enough. They are so amazing! The lawn looks great. The lawn and trimming look great. Super affordable!!!
Ryan Garlock1 reviewTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBilly is a 10 star stand up guy! He made our lawn look great!
Business details
- Address: 256 Spring Creek Rd, Rockford, IL 61114
- Phone: (815) 621-4084
- Website: evanslawncareandsnowremoval.com
- Service area: Poplar Grove, IL