PROPERTY MANAGEMENT COMPANIES · MEMPHIS, TN
Evernest Property Management Memphis logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%28+14Reliability 21%30+6.4Momentum 11%36+4.1Track record 10%77+7.7Accountability 7%6+0.4Experts Score= 33Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

Evernest Property Management Memphis

Better than 27% of property management companies · #30 of 41

4.8★1,619 Google reviewsGoogle star rating as shown on Google Maps.
4.68★last 12 monthsAverage stars on reviews from the last 12 months only.
6.3%1–2★ in 2 yrs (avg 5.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
36%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent reviews

KeshLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Bob came out almost immediately to fix my running faucet outside. He worked quickly and professionally and got the job done. Thank you so much Bob. But as for Evernest, DO NOT RENT FROM THESE CROOKS. They will charge you for things out of your control, things you've continuously put request in that keeps breaking…

S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mariela Garcia was very helpful with situation about my App portal. Her expertise resolved the problem in a professional and timely matter. Thank you do much for all your help. Very satisfied. Great job .👍🙏🙌

Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a wonderful experience renting a home from Evernest. Ms. Mariela Garcia was our Resident Services Specialist and she took good care of us every step of the way. Would rent again!

Anne-onymous9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

If you're thinking about working with them, I'd suggest NOT. The houses are disgusting, please make sure you go look before you're renting/buying from them. If renting they don't care about their tenants at all and will not care to return any calls about concerns you may make. I am so lucky and my property switched…

Marsa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I'm so glad South Point Maintenance sent Taylor on 7/30/26 to resolve the backed up sewer issue. He inspected the problem, asked questions then went to get the right equipment for the task. It was a very hot day and he worked (running the line twice) to clear the clog from the house to the sewer across the yard…

Natashia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mariela Garcia Is a great employee, she has been a great asset to me and my family. She makes sure she takes care of our needs. Thank you Mariela!

vs category

Blue = Evernest, grey = property management companies average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.79★ (105 reviews)2024-Q2: 4.49★ (43 reviews)2024-Q3: 4.50★ (40 reviews)2024-Q4: 4.71★ (51 reviews)2025-Q1: 4.79★ (197 reviews)2025-Q2: 4.83★ (166 reviews)2025-Q3: 4.46★ (70 reviews)2025-Q4: 3.67★ (18 reviews)2026-Q1: 4.76★ (74 reviews)2026-Q2: 4.76★ (113 reviews)2026-Q3: 4.76★ (41 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%28+14Reliability 21%30+6.4Momentum 11%36+4.1Track record 10%77+7.7Accountability 7%6+0.4Experts Score= 33Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
30
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
36
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
77
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
6

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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