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Evotech Appliance Repair

Appliance repair service · El Monte, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%84+21.9Value 15%84+12.8Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 98 appliance repairPosition by Experts Score among all companies we track in this category. · better than 54%
4.9 ★★★★★ 45 Google reviews · 10 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$233typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Evotech Appliance Repair at a glance

Customers frequently cite same-day availability, punctual arrivals, and clear communication regarding diagnoses and costs. Repairs often involve washers, dryers, refrigerators, and stoves, with technicians providing efficient service and alternative solutions to avoid unnecessary expenses. One review describes a negative experience where a refrigerator repair failed, resulting in additional charges and unresolved issues.

  • Google rating: 4.9 out of 5 from 45 reviews (98% five-star).
  • Reviews on this page: 45 Google reviews (39 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Appliance Repair serving El Monte, California.

Data from Google, last updated November 3, 2026.

Score profile vs other appliance repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction92Reliability84Craft & service–Value84Momentum100Replies to reviews–Satisfaction: 92 (median 90)Reliability: 84 (median 86)Value: 84 (median 97)Momentum: 100 (median 100)
Evotech Appliance RepairAppliance Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Evotech Appliance Repair: 92/100 on this factor. Category median: 90.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Evotech Appliance Repair: 84/100 on this factor. Category median: 86.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Evotech Appliance Repair: 84/100 on this factor. Category median: 97.A
84
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Evotech Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–

Bar = this company · dark tick = category median.

Star ratings

45 Google reviews we collected

  • 5 stars4498%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 39 written reviews

  • Praise10596%
  • Complaints44%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price829%
  • Reasonable1864%
  • Overpriced14%
  • Not sure14%
$233-14% vs typical appliance repair

Middle half of what 23 customers paid ($181–$277) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2624%
  • Speed & response2624%
  • Would recommend1615%
  • Quality & results1514%
  • Honesty & trust1110%
  • Price & value98%
  • Communication66%

What customers talk about

We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional, honest, courteous, and knowledgeable.”
  • “Same day appointment to repair fridge which was heating up.”
  • “I highly recommend Sergey to anyone seeking reliable household appliance repairs.”
  • “Sergey came right away and solved the problem for us.”
  • “Throughout the service, Sergey maintained honesty and transparency, which I greatly appreciated.”
  • “Sergey was professional, friendly, and fixed my washing machine for a very reasonable price.”
  • “the best part is his level of communication and punctuality.”

People customers mention

  • Sergey 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Evotech Appliance Repair for 6 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service! Would highly recommend. I never use washing machine repair service. I took a chance and I was completely satisfied.

Paid $300–350Reasonable priceWashing machine repair
Jacque3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Same day appointment to repair fridge which was heating up. Turned out to be compressor coils. Fixed immediately and grateful we didn’t have to buy a new fridge right now.

Paid $150–200Reasonable priceRefrigerator/freezer repair
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been using Evo Tech for at least four years now and they are wonderful. Professional, honest, courteous, and knowledgeable. They are my go appliance repair company and Ive recommended them to my family and friends.

Paid $250–300Great priceDishwasher repairWasher/dryer repair
Gordon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent services. Very professional. Sergey fixed the water line of my fridge professionally and quickly. Two thumbs up.

Paid $150–200Great priceRefrigerator/freezer repair
Khoi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

this is the second time that Sergey helped me fix appliances! first time 2 years ago he fixed my 22 year old wall oven and today he fixed my dryer. he is truly an expert and easily diagnosed/fixed both issues. the best part is his level of communication and punctuality.

Paid $200–250Great priceDryer repair
Erik7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Third time using Sergey''s service.. Same professionalism, same attitude and same experience.. Sergey' came out same day after my request, took care of things and everything is working like new again . I'd been recommending him to everyone that I know. Thanks again Sergey 🙏

Paid $150–200Great priceRefrigerator/freezer repairDryer repairWashing machine repair

Photos

Customer reviews

4.9 ★★★★★ 45 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Daniel Mata2 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Would highly recommend. I never use washing machine repair service. I took a chance and I was completely satisfied.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Washing machine repair
  • Repair wait time: 0–1 hr
Jacque Robinson3 reviewsTotal number of Google reviews Jacque has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Same day appointment to repair fridge which was heating up. Turned out to be compressor coils. Fixed immediately and grateful we didn’t have to buy a new fridge right now.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Refrigerator/freezer repair
  • Repair wait time: 0–1 hr
Amy Pascalide6 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been using Evo Tech for at least four years now and they are wonderful. Professional, honest, courteous, and knowledgeable. They are my go appliance repair company and Ive recommended them to my family and friends.

  • Price assessment: Great price
  • Price: $250–300
  • Services: Dishwasher repair, Washer/dryer repair
Michael Moon7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great experience. came over same day and fixed our lg washer!

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Washing machine repair
Gordon3 reviewsTotal number of Google reviews Gordon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent services. Very professional. Sergey fixed the water line of my fridge professionally and quickly. Two thumbs up.

  • Price assessment: Great price
  • Price: $150–200
  • Services: Refrigerator/freezer repair
Khoi Le3 reviewsTotal number of Google reviews Khoi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

this is the second time that Sergey helped me fix appliances! first time 2 years ago he fixed my 22 year old wall oven and today he fixed my dryer. he is truly an expert and easily diagnosed/fixed both issues. the best part is his level of communication and punctuality.

  • Price assessment: Great price
  • Price: $200–250
  • Services: Dryer repair
Cate Chan1 reviewTotal number of Google reviews Cate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our washer stopped working during our guests' stay. Sergey came right away and solved the problem for us. Phew! That was a huge relief. While he was here, we also had him check our stovetop since only one burner was working. He took the top apart and immediately diagnosed the problem. He showed me what parts need to be replaced and the cost of the parts on the website. Every step is clear and transparent. He came back the following week to fix the stovetop as soon as the parts arrived. Now we can wash our clothes and cook! No need to buy new ones. Double stress relief! Sergey respected the property and even put on shoe covers without prompting. Clean work, no fuss. All in all, we are very impressed with his work and professionalism. EvoTech is now on our home maintenance VIP list. Thank you, Sergey!

  • Price assessment: Reasonable price
  • Services: Washing machine repair, Stove & cooktop repair
Quinn Giang7 reviewsTotal number of Google reviews Quinn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience with Sergey, a highly skilled repair technician specializing in household appliances. He arrived promptly at my home, appeared professional, and demonstrated extensive knowledge of appliance repair. Sergey efficiently diagnosed the issue with my Thermador gas range. He thoroughly examined the problem and answered all my questions with clarity. He completed the necessary repairs and also performed some additional tasks, all at no extra charge. Throughout the service, Sergey maintained honesty and transparency, which I greatly appreciated. His attention to detail, courteous demeanor, and unwavering commitment to delivering high-quality service made the entire experience seamless. I highly recommend Sergey to anyone seeking reliable household appliance repairs. Outstanding service from start to finish! ⭐⭐⭐⭐⭐

  • Price assessment: Great price
  • Services: Stove, cooktop & oven repair
Erik Wu7 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Third time using Sergey''s service.. Same professionalism, same attitude and same experience.. Sergey' came out same day after my request, took care of things and everything is working like new again . I'd been recommending him to everyone that I know. Thanks again Sergey 🙏

  • Price assessment: Great price
  • Price: $150–200
  • Services: Refrigerator/freezer repair, Dryer repair, Washing machine repair
Margaret Cheung5 reviewsTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was handled professionally, from making appointments to the actual service of cleaning out the dryer lint filter. Thank you.

  • Price: $200–250
  • Services: Dryer repair

Evotech Appliance Repair on Google Maps →

Business details