Appliance repair service · El Monte, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%97+14.8Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 98 appliance repairiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★107 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently report that technicians arrive on time, often providing same-day service for issues with dryers, washers, and refrigerators. Reviews highlight clear communication, including advance texts and upfront cost estimates, alongside professional conduct such as wearing shoe covers and cleaning work areas after repairs. The pricing is frequently described as fair and reasonable compared to other providers. With a perfect five-star rating across 107 reviews and full owner response rates, no recurring criticisms are evident in the provided excerpts.
Google rating: 5.0 out of 5 from 107 reviews (100% five-star).
Reviews on this page: 107 Google reviews (105 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 4, 2026.
Service: Appliance Repair serving El Monte, California.
Data from Google, last updated November 3, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Fix Appliance Repair ServiceAppliance Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fix Appliance Repair Service: 100/100 on this factor. Category median: 90.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fix Appliance Repair Service: 99/100 on this factor. Category median: 86.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fix Appliance Repair Service: 97/100 on this factor. Category median: 97.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fix Appliance Repair Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
5.0of 5
5 stars107100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 105 written reviews
99%praise
Praise25399%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price450%
Reasonable450%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response6726%
Staff & attitude5622%
Would recommend4618%
Quality & results3514%
Price & value2510%
Honesty & trust187%
Communication83%
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dan is friendly person to deal with, showed up on time, his skill is professional level to take care of your problems.”
“Service was on time, text in advance, very professional, very fair price.”
“Really great experience, and would recommend these guys to anyone!”
“Very nice, very thorough and so fast - just like their name says!”
“I called Fix Appliance Repair and they came out and took care of it quickly and for a reasonable price.”
“They were completely transparent on the cost of the repair over the phone.”
“From start to finish, Yury communicated exceptionally well with us.”
People customers mention
Yuri17 reviews
Yury8 reviews
Fast5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fix Appliance Repair Service for 3 kinds of job. Pick one to see what they paid and said.
SSam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Dan is friendly person to deal with, showed up on time, his skill is professional level to take care of your problems.
Dan is friendly person to deal with, showed up on time, his skill is professional level to take care of your problems.
Price: $150–200
Repair wait time: 0–1 hr
Response from the owner · 4 weeks ago
Thanks for sharing your feedback, and for choosing Fix Appliance Repair, Sam! We will let Dan know if your kind words. We appreciate that his friendly, on-time service and professional appliance repair made a difference and that you enjoyed using our services. Please feel free to contact us at any time for your appliance repair needs or concerns!
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Emm23Local Guide · 20 reviewsiTotal number of Google reviews Emm23 has written across all businesses on Google Maps, not just this one.
We used Fix appliance repair for a dryer repair (not heating). The service repair man came same evening and was considerate to wear shoe covers as well. He had parts for the old machine and was able to fix it quickly; am a very satisfied customer ;)
Response from the owner · 5 months ago
Thank you for your wonderful review! We are delighted to hear that we were able to provide prompt dryer repair service the same evening and that you enjoyed our technician's expertise. It is great to know he was considerate with shoe covers and had the necessary parts on hand for your non-heating dryer issue. Your satisfaction is our priority, and we appreciate your feedback! If you need any more appliance repairs in the future, please reach out to us any time.
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Troy Schaller5 reviewsiTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Our dryer stopped working and needed to be fixed as soon as possible. I called Fix Appliance Repair Service around 11 am. There were able to come to my house the same day, within 3 hours. The technician determined our belt had broke and replaced it that day! He cleaned the inside of the dryer as well. Now it is as good as new!!!
Response from the owner · 9 months ago
Thank you for your fantastic review Troy! It is great to hear that our team could respond quickly when your dryer stopped working. Our same-day service ensures that you get the help you need, often within just a few hours. We are glad our technician was able to diagnose the broken belt and replace it on the spot, as well as cleaning the inside of your dryer. It's wonderful to know your appliance is now as good as new! If you ever need appliance repair services again, just give us a call!
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charles crossland11 reviewsiTotal number of Google reviews charles has written across all businesses on Google Maps, not just this one.
Service was on time, text in advance, very professional, very fair price. Highly recommend
Response from the owner · 9 months ago
Thank you for your positive rating Charles! We appreciate your kind words and we are happy to hear that you enjoyed our service during the repair of your Maytag dryer repair not spinning problem. For professional and affordable appliance repair, please do not hesitate to reach out! We are always here for you.
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Tatiana M Guerrero2 reviewsiTotal number of Google reviews Tatiana has written across all businesses on Google Maps, not just this one.
Professional, respectful and friendly, on time, all my questions were answered. Yuri even offered to remove his shoes before entering my house.
Yuri and Greg repaired my dryer, left the working impeccably clean.
Thank you for a prompt response.
Tatiana.
Response from the owner · 9 months ago
Thank you for your wonderful review Tatiana! We are happy that you found our dryer repair services provided by Yury and Greg professional, respectful, and friendly. Attention to detail and commitment to cleanliness are part of our core values, nobody likes a messy technician! We appreciate your feedback and look forward to serving you again!
M
Mark b2 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
This company was great! They were completely transparent on the cost of the repair over the phone. I was not charged a fee just to come out and look my washer and then have them tell me an outrageous number to repair, like all the other companies I called. Yuri was my tech and he was super professional and completed the work fast. Really great experience, and would recommend these guys to anyone! And their prices are extremely fair! I will definitely will be calling them back for any further repairs at my house.
Response from the owner · 9 months ago
Thank you for your fantastic detailed review Mark! We are glad to hear you had a great experience with our professional service and that you find our prices fair. Feedback like this is always very important! Yuri is a valuable member of our team, and we appreciate your recommendation. If you need any help, we look forward to assisting you with any future repairs!
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Rene Godina1 reviewiTotal number of Google reviews Rene has written across all businesses on Google Maps, not just this one.
Hello all, used Yury services to fix my old dryer, he was upfront with the problem quick repair. Would recommend to others in El Monte and surrounding cities 👍👍
Response from the owner · 9 months ago
Thank you so much Rene! Your positive review means a lot to us and we are happy to hear you enjoyed using our dryer repair services! Quality repairs and transparency with our clients are a few of our key principles when it comes to appliance repair. Please do not hesitate to reach our if you ever need dryer repair or repairs for your other major home appliances!
J
Jonell4 reviewsiTotal number of Google reviews Jonell has written across all businesses on Google Maps, not just this one.
I very grateful to this company and to Yuri. We had another company come out and give us an outrageous estimate that we could not afford. I called Fix Appliance Repair and they came out and took care of it quickly and for a reasonable price. They are a godsend. Very honest. If you need a repair I highly recommend them. Thank you VERY MUCH YURI.
Response from the owner · 10 months ago
Thank you for a great review, Jonell! It is very important for us to hear your kind words about our service, we are happy we were able to help and get your washer is back in working order. We try to keep our appliance repair services reasonably priced and affordable while still providing the best service possible. If you need help with your appliances - do not hesitate to give us a call!
S
Shawn H5 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
While dealing with a family medical issue my dryer decided to quit working. Already stressed out I started searching for someone to come check it out. I found Yury on yelp and gave him a call. He came out the next day (7pm on Saturday). He diagnosed my problem very quickly and had it fixed within an hour. I am so grateful to have found someone so knowledgeable and fair. Thank you again Yury for all your help! You saved my sanity!
Response from the owner · 11 months ago
Thank you so much Shawn! We appreciate your wonderful review! Yury and the rest of our team are happy to hear you enjoyed using our dryer repair services and that it made your current situation at least a bit easier. We wish good health to you and your family and we are looking forward to serving you again if you ever need appliance repair services!
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Anthony SterlingLocal Guide · 8 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
I called Fix Appliance Repair and they came out on a rainy morning. The technician was very professional and fast with locating the problem with my dryer. Within a matter of minutes he was done and my dryer worked like brand new. My wife was very pleased with the service provided. I also was pleased and assured the technician I would give a honest review and share on Google how happy I was with there services. If you have any appliance issues please don't hesitate call the professionals at Fix Appliance Repair quickly to get you back up and fully functioning again. Thank you Fix Appliance Repair.
Response from the owner · 11 months ago
Thank you for such a detailed review Anthony! It is highly appreciated, your feedback is important. It is a pleasure for us to hear that you enjoyed using us for your dryer repair! if you need same-day appliance repair or emergency appliance service in the future, do not hesitate to reach out to us for reliable, affordable service!
