Analyzing 6,871,7626.9M ReviewsFor 19,43719.4K Experts

Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Excel Pest Services

Bayonne, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,022 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 96% of cockroach control.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 29

All 9 Google reviews tagged “General wildlife removal”

EmiliaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike is excellent!! Very communicative and helpful. Willing to work with your budget. They have high quality service. Request mike he’s excellent!!

Hornet & wasp exterminationGeneral wildlife removal+ Punctuality+ Quality+ Professionalism
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently used Excel for a pest problem. Mike Yanuzzi came out and did a great job. Highly recommend this company.

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have a critter in our attic. I called Excel. Will came that afternoon and figured out we had a squirrel coming in. They will be setting up a humane one-way trap that will let the squirrel out of our attic but won't let it back in. Will is very professional and friendly. I like that they have humane approaches to wildlife.

General pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan came out promptly and did a thorough and excellent job inspecting and clearing our home of any problems. Very professional, helpful, and direct.

Hornet & wasp exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
keishaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I initially called excel after hearing something odd in the walls, right after purchasing my home. Ryan O came out and helped us resolve the problem right away. We seem to have very persistent squirrels so when we called again the came out quickly. Thank you Excel!

General wildlife removal+ Punctuality+ Professionalism+ Value
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Their technicians are great! Their staff in the office and schedulers are not. They always messed up our bi-monthly account and would try to do more than one service a month and/or come monthly rather than bi-monthly. So, we switched to an "as needed" account. Unbeknownst to us, that canceled our account entirely…

Ant exterminationCockroach exterminationGeneral pest inspection− Quality
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excel has been extremely prompt in their responsiveness to our issues. Their customer service has been excellent. We are using them for carpenter bee treatment as well as removal of raccoons under our deck. In particular, dealing with Willie Duda has been excellent. He is a very knowledgeable professional,…

Bee exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Aaron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Marcelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism

Price

$73-38% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 47%Overpriced 1%Not sure 20%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection97$56–$139
Rodent extermination95$81–$323
Home inspection69$83–$179
Ant extermination55$85–$282
Bug & insect extermination45$56–$153
Hornet & wasp extermination43$111–$371
Cockroach extermination26$91–$323
Bee extermination25$153–$323

Compare with

Universal Pest Control logoUniversal Pest ControlExperts Score 98Bayonne · 4.96★Excel Pest Services logoExcel Pest ServicesExperts Score 98Bayonne · 4.97★Total Extermination logoTotal ExterminationExperts Score 98Bayonne · 4.97★