Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Excel Pest Services

Bayonne, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,022 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 96% of cockroach control.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$179
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Spider extermination”

Omar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris kosinski Great communication Knows his information to the T

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionBee extermination
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Duwaun was excellent. He worked fast, targeted the areas we were most concerned with, made helpful suggestions, and was professional and polite.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great Customer Service

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Renata5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great Services Blanke 👏🏻👏🏻👏🏻👏🏻

Spider exterminationGeneral pest inspection
RuthieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris K is awesome! Came promptly. Was super polite and helpful. Listened to where I was having trouble and took care of it correctly the first time! I love these guys!

Reasonable priceTermite inspectionTermite exterminationSpider extermination
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Blake was professional and very thorough. Five star service from him and the team today

Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I saw Leroy at my neighbors house. I told him that the ants were starting to come back. He arranged for a between regular services visit immediately following my neighbor’s Service. He did the spraying in the house that I needed and educated me About the treatment for ants and spiders. I was delighted with the service.

Reasonable priceSpider exterminationAnt extermination
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stefany is always so professional and knowledgeable when she treats our home. Highly recommend.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
MarlinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phill is very professional and knowledgeable.

Bee exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Margi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael Y. was a pleasure to work with, he was very professional and thorough in the install of all of our preventative traps and insect monitors etc. He answered all of our questions and was very helpful throughout the entire process. Highly recommend!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
Ty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan O’Shauggnessy is very quick to respond and incredibly thorough in his work, we have seen a noticeable decline in seasonal pests

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
D.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Ryan is a great sales & service Technician. He's very thorough and knowledgeable. He's the main reason why I'm continuing to remain a customer. Note to Excel. It's always great to focus on new sales / customers but even a greater benefit to maintain your customer base. Thank you

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Molly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A truly wonderful company with some lovely employees! Ryan O. was timely and kind, as well as helpful! 10/10 would recommend!

Spider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Kaylan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excel was a great choice for service in my area and it was a pleasure dealing with Ryan. He was quick and efficient and if further services are needed I would be happy to have him as my representative.

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Alysha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excel Pest Services were easy to contact, helped to set up an appointment quickly, and were reliable. My house was inspected, options were provided, a quote was given, and a service appointment was made for the next business day. Willie was friendly, efficient, and professional. He went above and beyond to make…

General pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
Robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan is very responsive and dedicated to solving any issues.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Shari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was referred by a friend and am happy with the service. I was able to get an appointment fast after my initial call. Will came out and was very nice and thorough! Highly recommended.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$73-38% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 47%Overpriced 1%Not sure 20%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection97$56–$139
Rodent extermination95$81–$323
Home inspection69$83–$179
Ant extermination55$85–$282
Bug & insect extermination45$56–$153
Hornet & wasp extermination43$111–$371
Cockroach extermination26$91–$323
Bee extermination25$153–$323

Compare with