Analyzing 6,950,7937M ReviewsFor 19,69119.7K Experts

Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Excel Pest Services

Bayonne, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,022 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 96% of cockroach control.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$168–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Termite extermination”

Leiidy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris kosinki check everything even help me with my refrigerator, he did a pretty nice Job!!!! 10/10

Rodent exterminationTermite exterminationCockroach extermination
Maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great Customer Service

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Samantha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James Wilson is extremely kind and professional!

Great priceTermite extermination
RuthieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris K is awesome! Came promptly. Was super polite and helpful. Listened to where I was having trouble and took care of it correctly the first time! I love these guys!

Reasonable priceTermite inspectionTermite exterminationSpider extermination
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Blake was professional and very thorough. Five star service from him and the team today

Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
Aliyah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very informative and helpful. Todd was very helpful and amazing. I constantly said thank for you informing me and letting me know.

Paid $200+Reasonable priceTermite extermination
debbieLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called and spoke to a Mike O. He was extremely knowledgeable and very helpful. He calmed me down, as I tend to freak out over insects. He really is a gem. THANK YOU MIKE O FOR THE PERSON SERVICE !!! THIS IS THE TYPE OF COMPANY WE NEED TO DEAL WITH THAT OFFERS EXPERT CUSTOMER SERVICE !

Home inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
MarlinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phill is very professional and knowledgeable.

Bee exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
louroc4252 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Farren is very responsive. Answered all questions with regards to treatments being used. On point with assessments of potential infestation and corrective remediation efforts. Helps select monthly service that is optimized for the needs after inspection. Highly recommended.

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike is a great professional and always enjoy his service. Looking forward to his next visit in the spring!

Rodent exterminationTermite inspectionTermite extermination+ Quality+ Value
shenequa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had mike came out to my home and he was so professional and understanding . He was very informative and explained everything that he was doing and why . He took the time to understand my worries and make me feel like now I don’t have to worry now that he has done the job. I will be recommending this company to my other friends. Thank you Mike

Rodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Excel Pest Services! Farran was absolutley wonderful! He came in less than 24 hours and solved our mice problem immediately. We have not seen one sign of infestation since he came. He was patient and knowledgeable answering all of our questions and providing us with exactly what we needed! He is…

General pest inspectionRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Yvette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service! Fast and courteous! Would recommend.

Termite inspectionTermite extermination
Thony9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan out the Orange office is extremely helpful ask for him.

Termite extermination+ Responsiveness+ Punctuality+ Quality
YLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mike and Mike came to my house to address spiders and ants! They were friendly and great! I’m extremely happy with the services they provide. This was our second visit. The first visit was amazing. At that time I was dealing with bees in my backyard. Excel is the BEST! They not only addressed the bees, they…

Termite extermination+ Responsiveness+ Punctuality+ Quality

Price

$73-38% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 47%Overpriced 1%Not sure 20%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection97$56–$139
Rodent extermination95$81–$323
Home inspection69$83–$179
Ant extermination55$85–$282
Bug & insect extermination45$56–$153
Hornet & wasp extermination43$111–$371
Cockroach extermination26$91–$323
Bee extermination25$153–$323

Compare with

Universal Pest Control logoUniversal Pest ControlExperts Score 98Bayonne · 4.96★Excel Pest Services logoExcel Pest ServicesExperts Score 98Bayonne · 4.97★Total Extermination logoTotal ExterminationExperts Score 98Bayonne · 4.97★