While I ended up able to fix my elliptical on my own. Steve was extremely friendly and helpful. When it breaks, I know who I’m gonna call for sure. Thanks again, Steve.

Expedited Service LLC
Expedited Service LLC at a glance
Google reviewers rate Expedited Service LLC 4.9 out of 5 based on 77 reviews, with the owner responding to only one percent of them. Customers frequently praise the technicians for their punctuality, professional communication, and thorough explanations regarding equipment maintenance. Recurring themes highlight reasonable pricing and the willingness to travel to service various types of fitness machines. One low-star review criticized a misdiagnosis that led to an inflated estimate for parts, though the majority of feedback remains positive regarding the overall service experience.
- Google rating: 4.9 out of 5 from 77 reviews (99% five-star).
- Reviews on this page: 77 Google reviews (76 with written comments).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: March 5, 2026.
- Service: Treadmill Repair Service serving Old Tappan, New Jersey.
Data from Google, last updated October 28, 2026.
Score profile vs other treadmill repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
77 Google reviews we collected
- 5 stars7699%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
- Praise16798%
- Complaints32%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5130%
- Speed & response3018%
- Would recommend2615%
- Quality & results2213%
- Communication1710%
- Price & value169%
- Honesty & trust85%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The company personnel were professional - from initial contact to the repairman.”
“Prompt, precise, very knowledgeable shared all the ins and outs which was super helpful.”
“I highly, highly recommend using his company for any servicing needs for your fitness equipment.”
“I want to express my sincere appreciation for the exceptional service provided by Expedited Service LLC.”
“He took the time to explain the issue with my equipment and offered a solution that was both effective and cost-efficient.”
“Technician was on-time, fast, efficient and the cost to fix my treadmill was fair and reasonable.”
“Transparent pricing and a commitment to excellence make them the best choice for any fitness center's repair needs.”
People customers mention
- Steve 16 reviews
- John 13 reviews
- Precor 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
While I ended up able to fix my elliptical on my own. Steve was extremely friendly and helpful. When it breaks, I know who I’m gonna call for sure. Thanks again, Steve.
Wow, not sure even where to begin. We called to see if they service our area which unfortunately they do not. Steve was a gentleman beyond measure, He gave so much advice and tips, even though he cannot help us. I highly, highly recommend using his company for any servicing needs for your fitness equipment.
The company personnel were professional - from initial contact to the repairman. Everything went smoothly. The repairmen are very knowledgeable and competent, and take the extra time to clean & lube your equipment. Pricing is reasonable. I highly recommend!
Prompt, precise, very knowledgeable shared all the ins and outs which was super helpful. Treadmill feels brand new. HIGHLY recommend expedited services. Thank you!
Tech came within the promised window and repaired the equipment quickly. Would definitely use them again.
Excellent company. Steve and John are so pleasant and easy to deal with. They are both so knowledgeable about all gym equipment. John was able to fix my elliptical trainer. They both explain everything so thoroughly. I would use them again and recommend them to others. Thanks for your help and guidance, Steve and John.
Photos
Customer reviews
4.9 ★★★★★ 77 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Wow, not sure even where to begin. We called to see if they service our area which unfortunately they do not. Steve was a gentleman beyond measure, He gave so much advice and tips, even though he cannot help us. I highly, highly recommend using his company for any servicing needs for your fitness equipment.
The company personnel were professional - from initial contact to the repairman. Everything went smoothly. The repairmen are very knowledgeable and competent, and take the extra time to clean & lube your equipment. Pricing is reasonable. I highly recommend!
Prompt, precise, very knowledgeable shared all the ins and outs which was super helpful. Treadmill feels brand new. HIGHLY recommend expedited services. Thank you!
Tech came within the promised window and repaired the equipment quickly. Would definitely use them again.
Excellent company. Steve and John are so pleasant and easy to deal with. They are both so knowledgeable about all gym equipment. John was able to fix my elliptical trainer. They both explain everything so thoroughly. I would use them again and recommend them to others. Thanks for your help and guidance, Steve and John.
John the tech was very professional, courtious, pleasant, canme on time, did follow up call to make sure the treadmill he repaired worked well. My wife and I were very happy with his service. Thank you
Quick and speedy repair. Plus also informed me on how to better care for the elliptical and treadmill.
I want to express my sincere appreciation for the exceptional service provided by Expedited Service LLC. The repair of my gym equipment, particularly my treadmill, was handled with the utmost professionalism and expertise.
I am extremely satisfied with the professional service provided by Expedited Service LLC for my gym equipment repair. Their team exhibited a high level of expertise and professionalism in fixing my treadmill. From start to finish, the service was prompt, efficient, and delivered with utmost skill.
Business details
- Address: 29 1st St Apt 706, Hackensack, NJ 07601
- Phone: (201) 306-1898
- Website: expeditedservice.net
- Service area: Old Tappan, NJ