Spectrum Physical Therapy and Athletic Training, LLC Old Tappan logo

Spectrum Physical Therapy and Athletic Training, LLC Old Tappan

Physical therapy clinic · Old Tappan, NJ · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 19 treadmill repair servicesPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 135 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
Oct 2026latest review

Spectrum Physical Therapy and Athletic Training, LLC Old Tappan at a glance

Google reviewers rate Spectrum Physical Therapy and Athletic Training, LLC Old Tappan five stars based on 135 reviews, with the owner responding to 19 percent of comments. Patients frequently describe the staff as professional, friendly, and attentive, noting that therapists listen carefully and explain treatment plans clearly. Common services include post-surgical rehabilitation for knees, hips, and shoulders, as well as treatment for sprains and back injuries. Reviewers highlight the clean facility and personalized care, with many reporting significant pain reduction and improved mobility after completing their programs. No recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 135 reviews (99% five-star).
  • Reviews on this page: 135 Google reviews (119 with written comments, 1 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Treadmill Repair Service serving Old Tappan, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other treadmill repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 98 (median 91)Value: 100 (median 100)Momentum: 100 (median 100)
This companyTreadmill Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spectrum Physical Therapy and Athletic Training, LLC Old Tappan: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spectrum Physical Therapy and Athletic Training, LLC Old Tappan: 98/100 on this factor. Category median: 91.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spectrum Physical Therapy and Athletic Training, LLC Old Tappan: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spectrum Physical Therapy and Athletic Training, LLC Old Tappan: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 54.–
–

Bar = this company · dark tick = category median.

Star ratings

135 Google reviews we collected

  • 5 stars13399%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 119 written reviews

  • Praise14899%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price750%
  • Reasonable536%
  • Overpriced00%
  • Not sure214%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7550%
  • Would recommend3020%
  • Quality & results2517%
  • Speed & response85%
  • Communication53%
  • Honesty & trust43%
  • Price & value21%

What customers talk about

We read 119 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dr Z and his team are a true pleasure : professional , kind and pleasent.”
  • “I truly appreciate every session with them and warmly recommend them to anyone in need of an excellent PT in the area .”
  • “I have never been through physical therapy before and they made it a great experience.”
  • “I came in very hesitant about doing physical therapy but my feelings changed immediately.”
  • “I really felt listened to in a holistic way and have experienced a remarkable improvement in my symptoms after just 3 sessions.”
  • “He is genuinely concerned about your rehab and wants the best route for your recovery.”
  • “It's all about results in a reasonable time period to return to normal life routines.”

People customers mention

  • Greg 27 reviews
  • Josh 13 reviews
  • Zaccone 10 reviews
  • John 5 reviews
  • Sandy 3 reviews
  • Mike 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Greg and his team are great. I have never been through physical therapy before and they made it a great experience. Never pushed you to do anything you weren’t comfortable with. Highly recommend

Miguel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Greg and his staff are such a pleasure to work with! I came in very hesitant about doing physical therapy but my feelings changed immediately. Greg focused on what was bothering me the most and figuring out the best way to alleviate my pain especially when sleeping. He helped me strengthen my hip and reduce the…

linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Lots of physical therapy for my replaced knee Spectrum did a fantastic job in getting my knee Mobile. They gave me lots of encouragement in getting to this place. Thank you all

OhadLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dr Z and his team are a true pleasure : professional , kind and pleasent. I truly appreciate every session with them and warmly recommend them to anyone in need of an excellent PT in the area .

Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Greg was attentive, friendly and caring. The staff were friendly and helpful. The facility is very clean.

Arlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience ! Doctor Greg and the staff at Spectrum Old Tappan very helpful, very attentive to my needs . Super warm and friendly atmosphere; enjoyed my physical therapy sessions each and every time. Very happy with positive results.

Photos

Customer reviews

5.0 ★★★★★ 135 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christopher Filippone1 reviewTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greg and his team are great. I have never been through physical therapy before and they made it a great experience. Never pushed you to do anything you weren’t comfortable with. Highly recommend

Miguel Fernandez4 reviewsTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greg and his staff are such a pleasure to work with! I came in very hesitant about doing physical therapy but my feelings changed immediately. Greg focused on what was bothering me the most and figuring out the best way to alleviate my pain especially when sleeping. He helped me strengthen my hip and reduce the pain so that I can delay a hip replacement as long as possible. Couldn’t thank you, Greg, and your staff more!

linda guerrieri3 reviewsTotal number of Google reviews linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lots of physical therapy for my replaced knee Spectrum did a fantastic job in getting my knee Mobile. They gave me lots of encouragement in getting to this place. Thank you all

Response from the owner · 11 months ago

Thank you!

Ohad BarneaLocal Guide · 123 reviewsTotal number of Google reviews Ohad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Z and his team are a true pleasure : professional , kind and pleasent. I truly appreciate every session with them and warmly recommend them to anyone in need of an excellent PT in the area .

Patricia Kieck1 reviewTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greg was attentive, friendly and caring. The staff were friendly and helpful. The facility is very clean.

Arlene Minoyan1 reviewTotal number of Google reviews Arlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience ! Doctor Greg and the staff at Spectrum Old Tappan very helpful, very attentive to my needs . Super warm and friendly atmosphere; enjoyed my physical therapy sessions each and every time. Very happy with positive results.

Howard Shiffman1 reviewTotal number of Google reviews Howard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A carrying and knowledgeable therapist.

Isaac Park2 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Greg and the people who were there were very helpful and nice. It was a very nice experience to go there.

W B3 reviewsTotal number of Google reviews W has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This group is top notch, from the very helpful and friendly front desk to the doctors and assistants. I highly recommend them (and do!).

Arunkumar Ribadia1 reviewTotal number of Google reviews Arunkumar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been here for many ears at different times. My whole family have come here too. Greg is a great PT.

Spectrum Physical Therapy and Athletic Training, LLC Old Tappan on Google Maps →

Business details