Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts
Google reviewers rate F&F Carpet Cleaning Inc. five stars based on 334 reviews, highlighting professional conduct, punctuality, and responsive communication. Customers frequently mention effective stain removal on carpets, rugs, and upholstery, along with fair pricing and thorough service. The primary criticism involves one instance of improper waste disposal on a residential street, though the overall feedback remains overwhelmingly positive regarding work quality.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
334 Google reviews we collected
Phrases our text analysis found in 278 written reviews
Price verdicts customers left with their Google review
Middle half of what 36 customers paid ($251–$614) · gold mark = category median.
How often each topic comes up in the written reviews
We read 278 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very professional, punctual, and completed the service very fast and thoroughly.”
“There was a fire in my apartment building and the smoke in our unit made everything I owned smell terrible.”
“The F&F team is always professional and accommodating of schedules.”
“Responsive, timely and high quality cleaning of common and specialty fabrics and materials!”
“Would highly recommend Fred to anyone looking to get a carpet cleaning”
“They are knowledgeable, professional prompt and fair on their pricing.”
“Fred was great, honestly, and a pleasure to work with.”
“Fred was professional, kind, communicative, and made the entire process so easy from start to finish.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired F&F Carpet Cleaning Inc. for 5 kinds of job. Pick one to see what they paid and said.
Fred was great, honestly, and a pleasure to work with. He was very professional, punctual, and completed the service very fast and thoroughly. Would highly recommend Fred to anyone looking to get a carpet cleaning
Responsive, timely and high quality cleaning of common and specialty fabrics and materials! Spot cleaning today (candle wick smear) but have previously used for area rugs and upholstery - top notch!!
This company made it a priority to get out to me quickly when I needed it. Fred showed up, and did a great job. Will definitely look to use them again and refer them to others.
Our movers had left our white 12x15 carpet out in the rain and sand which I thought did our rug in, but Fredi the owner did an amazing job and made it look like new! Thank you
This company is great! We have used them for years to clean our carpets, tile floors, dryer vent and expensive antique rugs. They are knowledgeable, professional prompt and fair on their pricing. Fred, the owner, and the entire staff are an absolute pleasure to work with.
Fred has been our floor cleaner for years. I have always been impressed with the performance and professionalism of this company.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 64 | $170–$334 |
| Area rug cleaning | 45 | $170–$453 |
| Pet stain & odor removal | 24 | $139–$373 |
| Upholstery cleaning | 17 | $189–$353 |
| Carpet steam cleaning | 2 | $170–$334 |
5.0 ★★★★★ 334 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fred was great, honestly, and a pleasure to work with. He was very professional, punctual, and completed the service very fast and thoroughly. Would highly recommend Fred to anyone looking to get a carpet cleaning
Great results and easy scheduling
Hi Susan! Thank you so much for your review. We're thrilled that you had such a great experience with our services.
Responsive, timely and high quality cleaning of common and specialty fabrics and materials! Spot cleaning today (candle wick smear) but have previously used for area rugs and upholstery - top notch!!
Thank you for taking the time to leave this awesome review! We hope to see you again, and we can't wait to provide you with our great services again.
This company made it a priority to get out to me quickly when I needed it. Fred showed up, and did a great job. Will definitely look to use them again and refer them to others.
Thank you for your glowing recommendation of F&F Carpet Cleaning, Matt. Reading your review brought a smile to our faces!
Highly recommend. I don’t usually leave reviews but this company is exceptional. Fred was punctual, told me ahead of time exactly what to expect and completed job quickly. Everything looks and smells so great. Will use them again.
Thank you for your glowing recommendation of F&F Carpet Cleaning, Lillian. Reading your review brought a smile to our faces! We hope to earn your business again in the future.
Excellent quality service. I had 3 large stains in my gallery from spilled paint, they were able to get them out!
Hi, Jen! Thank you for your kind review of F&F Carpet Cleaning. We look forward to working with you again!
Our movers had left our white 12x15 carpet out in the rain and sand which I thought did our rug in, but Fredi the owner did an amazing job and made it look like new! Thank you
Hi Joanna! Thank you so much for your review. We're thrilled that you had such a great experience with our services.
The F&F team is always professional and accommodating of schedules. They respond promptly and are always so friendly. We will continue to use them for all our upholstery and furniture needs.
We're so grateful that you took the time to share your kind words. It's our pleasure to serve customers like you. Have a wonderful day!
This company is great! We have used them for years to clean our carpets, tile floors, dryer vent and expensive antique rugs. They are knowledgeable, professional prompt and fair on their pricing. Fred, the owner, and the entire staff are an absolute pleasure to work with.
Thank you for your amazing review. We appreciate it & your business over the years.
Truly the best rug and carpet company in the valley- trusted and timely.
We were so excited to receive your review for our business and are glad we could provide the carpet cleaning you needed! Have a great day!
Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts
