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Fairfield Tire Services

Tire shop · High Point, NC · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%9+0.6Momentum penalty98−0.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 96 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 51%
4.8 ★★★★★ 149 Google reviews · 4 photos
89%five-star reviews
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Fairfield Tire Services at a glance

Customers frequently highlight affordable pricing, quality used tire selection, and friendly service from the staff. Recurring themes include quick turnaround times and helpful communication regarding vehicle needs. A common criticism involves missed phone calls and discrepancies between posted hours and actual availability, with one instance citing improper tire balancing that required additional repairs elsewhere.

  • Google rating: 4.8 out of 5 from 149 reviews (89% five-star).
  • Reviews on this page: 149 Google reviews (101 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 2, 2026.
  • Service: Tire Repair Shop serving High Point, North Carolina.

Data from Google, last updated November 8, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction81Reliability88Craft & service–Value100Momentum98Replies to reviews9Satisfaction: 81 (median 83)Reliability: 88 (median 78)Value: 100 (median 100)Momentum: 98 (median 100)Replies to reviews: 9 (median 49)
Fairfield Tire ServicesTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fairfield Tire Services: 81/100 on this factor. Category median: 83.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fairfield Tire Services: 88/100 on this factor. Category median: 78.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fairfield Tire Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fairfield Tire Services: 98/100 on this factor. Category median: 100.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fairfield Tire Services: 9/100 on this factor. Category median: 49.F
9

Bar = this company · dark tick = category median.

Star ratings

149 Google reviews we collected

  • 5 stars13289%
  • 4 stars107%
  • 3 stars32%
  • 2 stars11%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 101 written reviews

  • Praise11597%
  • Complaints43%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price571%
  • Reasonable229%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3328%
  • Price & value3328%
  • Quality & results1916%
  • Speed & response1916%
  • Honesty & trust108%
  • Would recommend43%
  • Communication11%

What customers talk about

We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Charlie and his employee are very kind always and go above and beyond for their customers & to make sure they are satisfied.”
  • “I definitely recommend this place if you want good quality tires for a good price.”
  • “Keep up the good work guys, I'll be back next time I need tires.”
  • “Such a nice man and the young man he has working with him is very nice and fast, i have always got my tires there and never had a problem what so ever.”
  • “If you want a great deal and honest work come here!”
  • “highly recommended.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fairfield Tire Services for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Charlie and his employee are very kind always and go above and beyond for their customers & to make sure they are satisfied. They have the best quality used tires around and he has the best prices in town. I definitely recommend this place if you want good quality tires for a good price.

WildCatLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Been coming here for years, they have the best prices on tires and they have always done right by me every time! I got a full set for my truck today cheaper and newer than anyone else around and my Mazda back in Feb. Keep up the good work guys, I'll be back next time I need tires.

Great priceTires
Zack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always had great service and some of the best prices you can find for good quality used tires and good quality work.

Great priceTires
BrandieLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Absolutely amazing place to go for all ur tire needs. They even offer 30 day warranty on used tires. They actually care and it shows. Very friendly and kind to all. Love this place will definitely be going back and telling everyone I know.

Great priceTires
MarcLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Charlie and Keyron do a great job! Very friendly and courteous, and do a great job for any service you need for your tires! I got a great set of used tires that Charlie found for me at an incredible savings! I've got four vehicles and a trailer and I always get my tires from Charlie at Fairfield Tires! 😉👍

MLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The man who runs this business is super sweet. I didn't realize that it was cash only. So when I pulled out my card he was very apologetic and the fact that he was completely fine with me leaving to go get cash and coming back speaks to how trusting he is in a world full of untrusting people. We will definitely be back!

Photos

Customer reviews

4.8 ★★★★★ 149 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
David FrancisLocal Guide · 31 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always good quality used tires and the owner is always helpful and friendly

  • Price assessment: Great price
  • Services: Tires
Josh Rich5 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charlie and his employee are very kind always and go above and beyond for their customers & to make sure they are satisfied. They have the best quality used tires around and he has the best prices in town. I definitely recommend this place if you want good quality tires for a good price.

WildCat StudioLocal Guide · 96 reviewsTotal number of Google reviews WildCat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been coming here for years, they have the best prices on tires and they have always done right by me every time! I got a full set for my truck today cheaper and newer than anyone else around and my Mazda back in Feb. Keep up the good work guys, I'll be back next time I need tires.

  • Price assessment: Great price
  • Services: Tires
TattoofrankLocal Guide · 81 reviewsTotal number of Google reviews Tattoofrank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good folks.. highly recommended.. Appreciate your Time and Services!

Zack Fox2 reviewsTotal number of Google reviews Zack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always had great service and some of the best prices you can find for good quality used tires and good quality work.

  • Price assessment: Great price
  • Services: Tires
Brandie NicoleLocal Guide · 52 reviewsTotal number of Google reviews Brandie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing place to go for all ur tire needs. They even offer 30 day warranty on used tires. They actually care and it shows. Very friendly and kind to all. Love this place will definitely be going back and telling everyone I know.

  • Price assessment: Great price
  • Services: Tires
Mehdi AghiliLocal Guide · 12 reviewsTotal number of Google reviews Mehdi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent and fast sevice

Marc B MoffittLocal Guide · 48 reviewsTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charlie and Keyron do a great job! Very friendly and courteous, and do a great job for any service you need for your tires! I got a great set of used tires that Charlie found for me at an incredible savings! I've got four vehicles and a trailer and I always get my tires from Charlie at Fairfield Tires! 😉👍

MLocal Guide · 44 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The man who runs this business is super sweet. I didn't realize that it was cash only. So when I pulled out my card he was very apologetic and the fact that he was completely fine with me leaving to go get cash and coming back speaks to how trusting he is in a world full of untrusting people. We will definitely be back!

Krystal Davidson10 reviewsTotal number of Google reviews Krystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people! Very affordable for top quality tires! The only place I go!

Fairfield Tire Services on Google Maps →

Business details

  • Address: 1026 E Fairfield Rd, High Point, NC 27263
  • Phone: (336) 431-8159
  • Service area: High Point, NC