Experts Reviews · Company report
Fall Creek Veterinary Medical Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%98+13.9Replies to reviews 7%72+5.1Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Fall Creek Veterinary Medical Center

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 40 veterinary technicians · 4.9★ from 987 Google reviews

Report card

Percentile vs other veterinary technicians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fall Creek Veterinary Medical Center is better than 90% of veterinary technicians.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fall Creek Veterinary Medical Center is better than 86% of veterinary technicians.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fall Creek Veterinary Medical Center is better than 89% of veterinary technicians.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fall Creek Veterinary Medical Center is better than 98% of veterinary technicians.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fall Creek Veterinary Medical Center is better than 100% of veterinary technicians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fall Creek Veterinary Medical Center is better than 72% of veterinary technicians.B
72

Reviews for your job

Customers hired Fall Creek Veterinary Medical Center for 1 kinds of job.

Fall Creek Veterinary Medical Center for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 41 Google reviews tagged “Large animals”

Meghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

thorough and caring clinic. We love Dr. Crowe!

Reasonable priceLarge animals
Samuel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kind staff, getting a day of appointment was easy and efficient. You have a large staff, to me this implies that care > priority over cut corners. Check in, check out, tech, Dr. All efficient interactions with separate staff.

Great priceLarge animals
Pamela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My experience has been great, everyone is nice and helpful. I have a very reactive dog who also has a lot of anxiety when at the vet. Everyone is so accommodating when we come in. Handling my reactive dog well

Large animals
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dr. Crowe is the best!

Reasonable priceLarge animals
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Based on being a first time customer with my dog I would highly recommend. My last vet could not diagnose my dogs HORRIBLE breath issue after spending almost $1000, less than 10 min with the vet here she diagnosed him, provided a treatment plan and within 2 days of seeing her and being in the meds she prescribed…

Not sureLarge animals
Candi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We love how the staff takes care of our Leo - like his their own!

Great priceLarge animals
RuthLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend Fall Creek Medical Center. They are very kind and have affordable prices. Quick response to concerns

Reasonable priceLarge animals
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Professional staff of Vets and Vet Techs. Always responsive to questions very quickly

Reasonable priceLarge animals
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everyone at Fall Creek Vet is phenomenal! The entire staff is friendly & helpful.

Reasonable priceLarge animals
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dr. Luth and his staff are amazing. I have a big guy and he made me feel better about him being in his care.

Great priceLarge animals
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to FallCreek Vet Center since 2009/2010. The staff is wonderful and accommodating. I trust Dr. Risser with all my babies.

Reasonable priceLarge animals
Donis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I always feel welcome and never hurried. Questions listened to and answered or answers found and sent to me later. My dogs are comfortable and feel loved as well.

Reasonable priceLarge animals
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dr Harshman does not make me feel rushed. He gets on the ground and up close/personal with our labs to make sure he has a clear understanding of the issue/have a good hands on check-up. He never makes me feel like a bad dog dad if I cannot afford all of the necessary vaccines at once. He prioritizes the needs versus…

Reasonable priceLarge animals
TerryLocal Guide · 243 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great for boarding pets. Staff extremely helpful and caring, as always.

Great priceLarge animalsService not listed
Kim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr Crowe is an excellent vet! She provided excellent care for our GSP Sadie. The level of care she provides is how she treats and handles the care of her own pets. We followed her from her former Veterinary place of employment. The staff is warm and so caring. We highly recommend Fall Creek Veterinary Medical Center.

Reasonable priceLarge animals
JamesLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experience so far with our initial appointment for our new puppy. Dr. Jerry Risser was very thorough and the care team there took the time to go over everything and ensure we felt confident with all information provided and recommendations made.

Great priceLarge animals
MichaelLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great care and thorough exam by the doctor. Not rushed. Felt like he really cared about my pet. We have been clients for many years and 5 dogs and have always been happy with the service

Reasonable priceLarge animals
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From the moment I walked in very welcoming, felt comfy inside, everyone was nice and smiling, took the time to make sure my fur babies were getting the care they needed. Took the time to explain, and listened to any questions I had. Overall the best experience I have ever had at a vet.

Not sureLarge animals
RobertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Staff is quick to respond and they are very responsive to our questions

Reasonable priceLarge animals
kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great staff and easy to get an Appointment Dr Risser is one of the most caring compassionate veterinarians i have ever come across. He was with me 5 years ago when I had to put my, yorkie , Chloe down. Today with our new yorkie ,Lucy he was able to get her back to good with with short dose of medicine. So thankful for his professionalism

Reasonable priceLarge animals
AbbigailLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone was very nice. Very easy flow to check in and out. Nurses and vet were very friendly and helpful. Only complaint was that it was pretty expensive compared to other places.

OverpricedLarge animals
Janie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have taken my Shih Tzu to Fall Creek Veterinary for the past 3 years. He is 4years old. I love the Veternarians here but especially Dr. Crowe. She loves my Tucker and she instills confidence in my ablilty to care for him. I am so happy that I found this place!

Reasonable priceLarge animals
Leah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have taken my pets here for 15+ years. I will not go anywhere else. Dr. Risser and Dr. Crowe are amazing! They truly care for you and your pets. ❤️

Reasonable priceLarge animals
RickLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great staff and very professional. Great with our dog and us plus thier Personal interaction

Reasonable priceLarge animals
Jenny12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★

Great available hours, they explain all options carefully and guide you to the best choice! Vets and Vet Techs are amazing. Love that they added the separate Check out area- it makes all of the difference and makes the visit experience awesome.

Reasonable priceLarge animals
ElisabethLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I appreciate the cheerful staff and Dr. Harshmann's knowledgeable care. The staff are friendly and I always enjoy my visits with Snowie.

Reasonable priceLarge animals
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Don't over test and share the costs of all tests before performing them. GREAT deal of experience.

Reasonable priceLarge animalsService not listed
Katherine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Wonderful care and everyone is so nice!

Reasonable priceLarge animals
Marcy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dr Crowe is an excellent vet. The staff is very friendly. Nice facility

Not sureLarge animals
SharonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very gentle with dogs. Very professional and easy to talk to. Compassionate and helpful

Reasonable priceLarge animals+ Responsiveness+ Quality+ Professionalism
Greg15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great vets, great support staff, everyone seems to genuinely care about my pets wellbeing Great Vets

Reasonable priceLarge animals
BigLocal Guide · 442 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They treated my dog very well great place to take your pet, I highly recommend Fall Creek veterinarian clinic

Reasonable priceLarge animals
Christy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have only had great experiences with this veterinary office. They all go above and beyond to help accommodate our and more importantly all SIX of our pets' needs! The care provided for our fur babies is top notch

Reasonable priceLarge animalsService not listed
Pete4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My dogs have seen all the Dr.'s here. None I wouldn't trust with their care. Dr. Hershman (sp?) diagnosed and helped me through the end of life stages of my last dog. If you have gone through that you know how hard it is. From diagnosis, to helping me through some hard decisions, he couldn't have been any more…

Reasonable priceLarge animals
Claudia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent care. Compassionate veterinarians and staff. Readily see Brady when necesssary. Fall Creek is the best. Taking time to hear what we have to say, thorough exams, treatment options.

Not sureLarge animals
Michelle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I really enjoyed the lady doctor today for Babes visit. She's probably my favorite so far. Check out was smooth as well. Everyone seemed to know their stuff, super informative and kind to my pet. We were in and out!

Reasonable priceLarge animals
TaylorLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Donna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Dolson9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Rating only, no written review.

Reasonable priceLarge animals
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 78%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Large animals41—

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