Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Fast & Easy Appliance Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Fast & Easy Appliance Repair Services

Antioch, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 4.9★ from 640 Google reviews

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Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fast & Easy Appliance Repair Services is better than 91% of microwave repair services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fast & Easy Appliance Repair Services is better than 89% of microwave repair services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fast & Easy Appliance Repair Services is better than 97% of microwave repair services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fast & Easy Appliance Repair Services is better than 100% of microwave repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fast & Easy Appliance Repair Services is better than 100% of microwave repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fast & Easy Appliance Repair Services is better than 31% of microwave repair services.D
31

Reviews for your job

Customers hired Fast & Easy Appliance Repair Services for 8 kinds of job.

Fast & Easy Appliance Repair Services for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–150
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Refrigerator repair”

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast and Easy Appliance Service is an excellent company. Over the past couple of years I have used their company to repair my refrigerator, oven, washing machine and dishwasher. All with satisfaction. Their service is professional, prompt, courteous and reasonably priced. They are my 'go to' repair company.

Paid $100–150Reasonable priceDishwasher repairWashing machine repairRefrigerator repair
Cynthia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very responsive and professional. Serviced my (horrible) Samsung Chef Collection refrigerator to repair a leak and the ice maker. The technician knew all the issues this particular refrigerator has and gave me some good tips to keep it operating efficiently. Price for visit was extremely fair! Another company had quoted over twice the amount.

Paid $400–450Reasonable priceRefrigerator repair
Noname3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

HIGHLY RECOMMENDED! VERY PROFESSIONAL. CALL THEM FOR SERVICE.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
VanessaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in and was able to fix the problem fast and promptly matter and very professional...would recommend to a friend

Refrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
NelsLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today Austin from Easy Appliance Repair came by to help with an annoying issue where the water filter was making lots of noise and very slow flow. And the problem which had been persistent, wasn’t happening and everything was working fine when I went to show what was wrong. He said there was likely air in the line…

Refrigerator repair+ Punctuality+ Professionalism
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was the most professional appliance repair service I have ever used. The communication from the time I called to when the repair person showed up was excellent. The repair people were very careful to explain everything to me to make the best decision possible. Austin, the service technician was incredible.…

Dishwasher repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fixed my fridge after another company couldn’t find a solution. I canceled my order for a new one and saved $. Both the scheduling person and technician were quick to respond. I would use them again.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
ChristinaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Easy Appliance is the best appliance repair I have ever used! I know now when I have an issue who I will call and that it will be well priced and promptly fixed.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience! Aziz was professional, quick and fixed our fridge!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Irina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Can't say enough good things about this business, turned out the repair was nothing more than cleaning out a drain, so they only charged me for a quick visit. Will definitely use them again!

Dryer repairFreezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Dilraba3 years ago★★★★★

Rating only, no written review.

Oven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
MaxLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Freezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Freezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Professionalism
KenyattaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Nevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Geralyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator repair
Continental5 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Professionalism
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Svante6 years ago★★★★★

Rating only, no written review.

Refrigerator repair

Price

$3030% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 70%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair64$144–$352
Refrigerator/freezer repair58$175–$390
Dryer repair50$251–$409
Washer/dryer repair47—
Washing machine repair44$124–$384
Oven repair27—
Stove, cooktop & oven repair23$101–$329
Refrigerator repair21—

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