How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREFasteny Appliance Repair LLC
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 394 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Fasteny Appliance Repair LLC for 8 kinds of job.
Fasteny Appliance Repair LLC for dryer repair
Clear ✕All 43 Google reviews tagged “Dryer repair”
Mack was superb arrived on time neat clean very professional explained in detail what was needed and the job was perfect when completed. I would recommend him highly
I don't typically write online reviews but because of the top-notch service we received from Mack at Fasteny Appliance Repair, I felt the need to let everyone know great & helpful he was. Our 35 year old dryer broke down on a Sunday afternoon a couple of weeks ago. It made a loud pop sound and just stopped working…
Great service, very friendly and pleasant to work with.
Couldn’t be more pleased with the service I received from Fasteny. Called earlier in the day for service of my Maytag dryer and the service technician was at my home later that afternoon. Mohamad, ( nice young man ) was very knowledgeable had everything he needed to fix the dryer. Done fast clean and reasonbly…
Mack was very polite and knowledgeable concerning my gas dryer. He explained about the broken parts and explained to us about what he was going to fix. I recommend Mack to anyone who needs the repair of any appliance.
Excellent service. Reasonable and very prompt and neat
Update: Mack reached out and apologized. He also offered to drive back to clean up. I appreciate his customer service and dedication to his work. Will keep him in mind for our future repairs! Mack was quick and did a good job repairing our dryer, however after he left we noticed he did not clean up after the job.…
Had my cloths dryer repaired last week. When I called they came same day. The service tect Mack was very knowledgeable and respectful. I would recommend. 👍
Mack was great! went above and beyond! Dryed was worse than I thought. Blown out mother board, Brocken belt. (Showed to me.) 2 dead birds in vent, shovled and cleared outside vent from snow and debris. Then I heard dryer running! Great Job!!!
The technician arrived on time, quickly identified the problem, and fixed it professionally. Very polite, clean work, and fair pricing with no surprises. I would definitely use their service again and highly recommend them.
Mack arrived exactly as promised, quickly diagnosed the problem and promptly fixed it. He was very courteous and professional. It was a pleasure to use his service-highly recommend.
Nice and very efficient service. Would definitely recommend!
Great work and fast
Alex was great! He quickly found the problem with our dryer and was able to fix it today.
Excellent service and friendly technicians. We called in an issue with our dryer and they were able to send techs out within a couple hours and made quick work of the repairs…especially since they had to take the whole thing apart to replace the roller and pulley belt. Will definitely be a return customer if we have any other appliance issues.
Called and was able to get same day service. Technician thoroughly explained the problem and gave an upfront cost and time estimate. Will definitely use again.
Friendly know what he's doing n gave me correct feedback I'll recommend him to my friend he's outstanding
Rick came to fix my dryer. He was extremely professional, and fix it with no problem. They are a very good reliable company. Definitely will be using them in the future if any other problem occurs
They were quick and efficient! They also gave me good information on dryer maintenance and longevity and made some recommendations to ensure that I wasn’t spending more in the long run. I love when there is honesty and not someone trying to make a quick buck.
Excellent and prompt services . Friendly people . Highly recommend
Mac and Rick did an excellent job fixing my dryer. They were curious, efficient. They explained what needed to be repaired prior to completing the work.
Early, easy to work with, great service
Good service nice thorough and quick
This is the third time I have used their services. Dryer repair and stove repair. They communicate via text very promptly, even after hours. They text and call 30 minutes before arrival. Definitely on time, introduce themselves wearing company uniforms. They explain everything before the repairs begin, including…
Can’t say enough good things about the service they even cleaned my floors when they were done and everything is working great can’t get any better than that. Thank you.!
Mac and Rick came in on a Saturday when our dryer went out. They were prompt and courteous. They ordered the parts necessary and were back to fix it on Monday!
Rick and Mac were polite and efficient with their work
Very knowledgeable, quick and was able to complete everything. It was a weekend and no extra charges! Will definitely use them again.
Mack and his partner came on a Saturday evening to fix my dryer. Both were able to put y dryer back into working condition.
Rick came to my apartment and fixed my dryer and he was awesome. I was able to get a same day appointment within a few hours. He was very thorough and he explained everything and showed me what he was fixing and why it broke. He even gave me advice on how to prevent this problem in the future.
They were speedy, communicated well and very professional. Will use them again in the future and recommended them to friends
Great service. I called at 9:30 AM on a Friday and by 11 AM Esif was at my door to repair my dryer, which he did in short time. He explained the issue, fixed it, and installed a new foil vent. He was professional & kind and I will definitely call again if we need the service! Thank you!
Asif was very professional and got the job done in a reasonable time. I will use him again.
Mack was extremely quick to respond to our request for dryer repair. We called with a concern, and within 3 hours our dryer was fixed. Literally the only company that was upfront about costs, as well! Kind, quick, and honest. What more could we ask for? Thank you, Mack! I hope we never have to call again, but I’m grateful all the same.
Great service! Came on time and repaired both my washer and dryer. Recommend Mack for any kinds of repairs with washers and dryers.
Mack was great! Showed up on time, diagnosed the issue, had parts on hand, and fixed the issue within an hour. All is up and running great! Highly recommend!
Mack was very helpful and knowledgeable of problem. He fixed problem and was very timely. Arrived at the time he stated and was very friendly. Thanks Mack
He knew the product and was able to fix it immediately. Fast and accurate! Highly recommend this company!
Great and fast service. Showed up on time and fixed my dryer super fast. Would highly recommend.
Mack did great job in fixing my dryer machine
Mack was super quick and he was able to fix the issue like a pro within 15 minutes. We are impressed and extremely satisfied with the service and professionalism. Will definitely opt for the service in future for any issues.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 47 | $132–$440 |
| Dryer repair | 43 | $183–$365 |
| Washing machine repair | 31 | $126–$371 |
| Dishwasher repair | 31 | $114–$390 |
| Washer/dryer repair | 30 | $126–$335 |
| Refrigerator repair | 20 | $253–$427 |
| Stove, cooktop & oven repair | 11 | $126–$427 |
| Oven repair | 8 | $139–$427 |
