How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREFasteny Appliance Repair LLC
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 394 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Fasteny Appliance Repair LLC for 8 kinds of job.
Fasteny Appliance Repair LLC for refrigerator repair
Clear ✕All 20 Google reviews tagged “Refrigerator repair”
Excellent service and very helpful
Mack did a wonderful job fixing my refrigerator. I highly recommend them.
Repair was fast and efficient. Service was best.
I recently used Fasteny Appliance Repair to fix my refrigerator, and I couldn't be happier with the service I received. Mack, the technician, was prompt and professional, and he was able to diagnose the issue quickly. He had all the necessary tools and parts on hand, and he completed the repair in a timely manner.…
Fasteny Appliance Repair were quick and professional in fixing my broken refrigerator. I appreciate their service and will use them again if needed.
Super efficient and very friendly! Would recommend them! Mack was the best! New compressor for refrigerator and clean up too! Thank you guys!
Very professional and knowledgeable, quick with the service repairs. I will use them again and I highly recommend this company.
I recently had a technician from Fasteny appliance repair come to fix my dryer, and I am extremely impressed with their service. The technician, Mack, was prompt, courteous, and knowledgeable. He quickly diagnosed the issue with my dryer and was able to fix it efficiently. Not only did he fix the problem, but he…
We had our service from Mack. He is professional and good knowledge regarding the appliances. We are happy with the Fasteny ‘s service
I recently had to call on this Fasteny appliance repair company to fix my Refrigerator , and I was extremely impressed with their service. From the moment I called, the customer service was exceptional - the person who answered the phone was friendly and professional, and they were able to schedule a technician to…
Very professional and polite
Quick and efficient and also the service was really good. They were done fixing the issue with the refrigerator in no time
The technician was very knowledgeable in their field of expertise, gave me a run down step-by-step and how the process works, what needs to be fixed and how I can avoid future damages to my appliances. Highly recommend this company and the amazing service they provide for all your home and commercial appliances. Thank you Fasteny !
Our service rep was very professional and reviewed all possible options for repair. He was polite, professional and fast. We would definitely use them in the future.
Excellent professional service! Will use again when needed and highly recommend. Great job!
Storm caused my ancient reliable fridge to breakdown. Itl literally took this professional 5 minutes he cleaned and repaired the fridge. I would give this company 6 stars if I could!
I usually don’t write reviews, but this place deserves it. (1) Extremely polite and user friendly service (2) Fast response time. Repairman was on-site within 20 minutes and fixed the refrigerator in less than 1 hour. (3) Prices were very fair. Highly recommend this place. Give them a chance!
Mr. Mack, came out during the bad weather to fix my refrigerator. I appreciate that he took the time to explain what the problem was and provided a detail of the repair. I was also happy that he had the necessary supplies on hand to quickly fix the issue. I am grateful that he was willing to travel the icy roads…
Mack is the guy who fix the issue in minutes. He explains what’s the issue what needs to be done. Nice to work with him.
Quick and easy! Very friendly!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 47 | $132–$440 |
| Dryer repair | 43 | $183–$365 |
| Washing machine repair | 31 | $126–$371 |
| Dishwasher repair | 31 | $114–$390 |
| Washer/dryer repair | 30 | $126–$335 |
| Refrigerator repair | 20 | $253–$427 |
| Stove, cooktop & oven repair | 11 | $126–$427 |
| Oven repair | 8 | $139–$427 |
