How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREFasteny Appliance Repair LLC
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 394 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Fasteny Appliance Repair LLC for 8 kinds of job.
Fasteny Appliance Repair LLC for stove, cooktop & oven repair
Clear ✕All 11 Google reviews tagged “Stove, cooktop & oven repair”
Great job!! Done in minutes!
Mack was courteous and honest. He fixed the problems in the estimated time and also advised me on other issues that needed fixing. I would recommend Mack to anyone who needs their stove/oven fixed properly and timely.
Mack came and with honesty and an impressive work ethic proceeded to get our 25yo Wolf stove working again. It was not quick, but he approached the job like an engineer and found a solution that two previous people could not. We are so happy with the results. Would absolutely recommend Mack.
He was very professional and kept me updated the entire process. I would highly recommend!
Outstanding service! They had to order a part and said it would be 3-5 days but later found one locally and went to pick it up so I wouldn't have to wait!! Fast and top notch! Highly recommend!!!
Rick is very professional and knows the job very well. I will recommend him for everyone. Thanks. Fidel.
I called Fasteny Appliance Repair on Saturday hoping to schedule a technician on Monday if possible as our GE Profile Wall Oven suddenly started shutting down after a few minutes. I was surprised when they said they could come out the same day! Rick called 20 minutes prior to arriving letting us know when to expect…
Very professional and friendly!!
Great job. Really good knowledge of the appliance.
I had an issue with my oven, and Mack came to fix it. He was very professional and knowledgeable, and he quickly diagnosed the problem. He explained the issue to me and provided an estimate of the cost. Once I agreed to the repair, he worked efficiently and had my oven up and running in no time. I was impressed with…
He was very knowledgeable and courteous and answered all my questions, I was well pleased with the outcome
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 47 | $132–$440 |
| Dryer repair | 43 | $183–$365 |
| Washing machine repair | 31 | $126–$371 |
| Dishwasher repair | 31 | $114–$390 |
| Washer/dryer repair | 30 | $126–$335 |
| Refrigerator repair | 20 | $253–$427 |
| Stove, cooktop & oven repair | 11 | $126–$427 |
| Oven repair | 8 | $139–$427 |
