How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREFasteny Appliance Repair LLC
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 394 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Fasteny Appliance Repair LLC for 8 kinds of job.
Fasteny Appliance Repair LLC for washer/dryer repair
Clear ✕All 30 Google reviews tagged “Washer/dryer repair”
Rick did an amazing fast job! Our washing machine is back working!
On time and quick
Repair was fast and efficient. Service was best.
Guys came out quickly and did a great job fixing the washer.
Great same day device. They performed the service fast! Thanks Mac and Rick!
Rick was amazing!!
Excellent work, great price, prompt and professional. Rick is the best!
Very good to work with. Cleaned up after work. Very polite. 5 Star Business
So professional, helpful, and courteous! They returned the next day after the initial repair and did not charge me. They will be the only appliance repair people I use!
Mack was so great and fixed my dryer with ease!!! He’s very nice and personable.
Mack fixed our dryer in 10 minutes. Great service
Showed up early. Fast, efficient, and affordable dryer repair
Our heating element went out in our dryer and Fasteny was very quick to reach out to make a same day appointment. Mac was our service technician and was very professional and helpful. We will definitely be using again if needed!
Fast and quick response to my problem.
Mack showed up and got the job done. Wasn't much to talk about, he came with one plan and that was getting the job done! 10/10 recommend! Great work Mack
Quick response. Excellent service and courtesy
Great job.. The service was fast and efficient. They were very professional and friendly. I will definitely use their service again.
On time, respectful and fast repairing the dryer. Recommend getting your repair here. Price good range.
Great service! Came on time and repaired both my washer and dryer. Recommend Mack for any kinds of repairs with washers and dryers.
We had a great experience with fasteny! He fixed our dryer very fast and was so polite! Very happy!
Wonderful service! Mac was wonderful to my 3 year old and very efficient. :)
Fantastic service! Professional and on time. Honest with me about what needed to be done with no pressure!
They did a great job. Came out quickly and fixed the issue. Polite and courteous as well
Mack did a great job and quickly helped us figure out the problem with our washing machine. Highly recommend!
Mack did great job in fixing my dryer machine
Mac was super awesome! He was super nice & very honest about what we needed to do with our appliance. Highly recommend.
Mack was very reasonable and quickly resolved my issue with my washer machine. Will use again!
Mack was very professional, friendly, and was just a personable guy. He paid attention to detail, and took his time to make sure it was done correctly. I recommend his services!
Very quick and helpful and fixed the leak with my washer, so helpful!!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 47 | $132–$440 |
| Dryer repair | 43 | $183–$365 |
| Washing machine repair | 31 | $126–$371 |
| Dishwasher repair | 31 | $114–$390 |
| Washer/dryer repair | 30 | $126–$335 |
| Refrigerator repair | 20 | $253–$427 |
| Stove, cooktop & oven repair | 11 | $126–$427 |
| Oven repair | 8 | $139–$427 |
