Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFeikema Plumbing & Sanitation
Merrillville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 396 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Feikema Plumbing & Sanitation is better than 85% of sink repair services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Feikema Plumbing & Sanitation is better than 80% of sink repair services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Feikema Plumbing & Sanitation is better than 94% of sink repair services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Feikema Plumbing & Sanitation is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Feikema Plumbing & Sanitation is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Feikema Plumbing & Sanitation is better than 93% of sink repair services.A
93
Reviews for your job
Customers hired Feikema Plumbing & Sanitation for 8 kinds of job.
Feikema Plumbing & Sanitation for faucet installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$591
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 7 Google reviews tagged “Faucet installation”
Gayle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This is the second time I’ve had Feikema out for repair and I will keep calling them. Fair price, great work and nice employees
Paid $1–200Reasonable priceFaucet installation
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
I use them often. They do the things others dont know how.
Paid $100–200Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
They are very good at their job and are very knowledgeable and respectful. They have been my plumber for 20 years and do a great job!
Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Tyler was very professional and handled the job efficiently. I would use him again in the future. 👍
Paid $600–700Reasonable priceGarbage disposal installationFaucet repairFaucet installation
Clear4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We’ve worked with this plumbing company for several years on projects and have always had a good experience. They’re dependable, easy to work with, and get the job done in a timely manner. We appreciate having a company we can call when we need reliable plumbing work.
Reasonable pricePlumbing pipe repairFaucet repairSump pump repair
NathanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Craig and Kyle did a great job fast affordable and professional
Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
NikkiLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Rating only, no written review.
Reasonable pricePlumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Price
$248-44% vs typical sink repair services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 37%Reasonable 61%Overpriced 1%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 32 | $328–$517 |
| Plumbing pipe repair | 25 | $327–$942 |
| Plumbing leak detection | 23 | $205–$520 |
| Sewer cleaning | 21 | $340–$517 |
| Outdoor plumbing system repair | 21 | $278–$2.1k |
| Toilet repair | 20 | $228–$585 |
| Sewer repair | 16 | $176–$687 |
| Faucet repair | 14 | $133–$480 |
