Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Feikema Plumbing & Sanitation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Feikema Plumbing & Sanitation

Merrillville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 396 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Feikema Plumbing & Sanitation is better than 85% of sink repair services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Feikema Plumbing & Sanitation is better than 80% of sink repair services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Feikema Plumbing & Sanitation is better than 94% of sink repair services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Feikema Plumbing & Sanitation is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Feikema Plumbing & Sanitation is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Feikema Plumbing & Sanitation is better than 92% of sink repair services.A
92

Reviews for your job

Customers hired Feikema Plumbing & Sanitation for 8 kinds of job.

Feikema Plumbing & Sanitation for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Sump pump repair”

Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Friendly and informative.

Paid $200–400Great priceSewer cleaningOutdoor plumbing system repairSump pump repair
Wei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My sump pump was clogged. We were able to get an appointment the next business day, despite our region had just been hit by big storm and it was in general difficult to find contractors. Jimmy got the job done. Our pump is flowing again. In addition, both owners got in the phone with us to answer our questions about…

Paid $1–200Great priceSump pump repair
V7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great people to work with. Ontime response and quality work.Excellent response whenever needed.

Paid $200–400Reasonable priceSump pump repair
Clear4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We’ve worked with this plumbing company for several years on projects and have always had a good experience. They’re dependable, easy to work with, and get the job done in a timely manner. We appreciate having a company we can call when we need reliable plumbing work.

Reasonable pricePlumbing pipe repairFaucet repairSump pump repair
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always quick to come out and great service

Paid $800–900Sump pump repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What an amazing experience. Cody came out to my house quickly and immediately found my problems. Another company tried to tell me I needed to modify my plumbing, whatever that meant. I’m not a plumber but I had a feeling that wasn’t true. I looked on Facebook and found Feikema Plumbing. I had a pump problem and a…

Great priceToilet repairSump pump repair
Johanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dirk was very helpful and professional. He was kind enough to come immediately as my sump pump was running continuously.

Sump pump installationSump pump repair+ Responsiveness+ Punctuality+ Quality
NikkiLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Price

$248-6% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 61%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning32$248–$493
Plumbing pipe repair25$228–$811
Plumbing leak detection23$161–$478
Sewer cleaning21$289–$502
Outdoor plumbing system repair21$264–$1.4k
Toilet repair20$227–$542
Sewer repair16$214–$559
Faucet repair14$209–$480

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