Kyler Shields4 reviewsTotal number of Google reviews Kyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSkilled, hard working, passionate plumbers.
Feiner Plumbing Co
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty98−0.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 20 sink installation servicesPosition by Experts Score among all companies we track in this category. · better than 21%
4.6 ★★★★★ 55 Google reviews · 9 photos
85%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
$748typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Feiner Plumbing Co at a glance
Google reviewers rate Feiner Plumbing highly for punctuality, clear communication, and fair pricing on services like water heater installation, pipe replacement, and emergency repairs. Customers frequently note that the team arrives on time, explains work clearly, and completes jobs efficiently without unnecessary damage. A recurring criticism involves billing discrepancies where final costs significantly exceeded initial quotes, alongside isolated reports of poor follow-up or workmanship issues requiring re-visits.
- Google rating: 4.6 out of 5 from 55 reviews (85% five-star).
- Reviews on this page: 55 Google reviews (45 with written comments, 2 with photos).
- Owner responses: the business replied to 16% of reviews.
- Most recent review: September 16, 2026.
- Service: Sink Installation Service serving Racine, Wisconsin.
Data from Google, last updated November 4, 2026.
Score profile vs other sink installation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Feiner Plumbing Co: 72/100 on this factor. Category median: 85.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Feiner Plumbing Co: 74/100 on this factor. Category median: 78.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Feiner Plumbing Co: 98/100 on this factor. Category median: 91.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Feiner Plumbing Co: 100/100 on this factor. Category median: 97.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Feiner Plumbing Co: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Feiner Plumbing Co: 24/100 on this factor. Category median: 73.D
24
Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
- 5 stars4785%
- 4 stars35%
- 3 stars00%
- 2 stars12%
- 1 star47%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
- Praise9498%
- Complaints22%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price675%
- Reasonable225%
- Overpriced00%
- Not sure00%
$748+65% vs typical sink installation services
Middle half of what 5 customers paid ($276–$2.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response2526%
- Quality & results1718%
- Staff & attitude1617%
- Price & value1516%
- Would recommend1213%
- Communication99%
- Honesty & trust22%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They explained everything clearly, returned our calls promptly, always arrived on time, and we're a pleasure to work with.”
“FEINER on the other hand got the job done in about 45 minutes and I was charged less than I was quoted.”
“I highly recommend finer plumbing for their professionalism, reliability, and excellent workmanship.”
“They make you feel like a part of the family while delivering top notch service at fair prices.”
“Feiner has been our go-to plumber over the last 20 years.”
“They removed all of my stress with clear communication and timely service.”
“It ended up being a minor repair) they where honest too because it would have been pretty easy for them to tell me the pipe had to be replaced as well…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Feiner Plumbing Co for 7 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
TammyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We were having constant plumbing problems at our apartment complex. Tree roots kept clogging the sewer line, antennas flushing non-flushable items only made things worse. We were eventually told the entire basement floor would have to be torn up so new piping could be installed. We thought it was going to be a…
Paid $2,000+Great pricePlumbing pipe repair
Robbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Use this company for sure, was getting the run around google kept giving me fake local companies, these guys came out did a good inspection, fixed the actual problem right after the inspection. It ended up being a minor repair) they where honest too because it would have been pretty easy for them to tell me the…
Paid $200–400Great priceToilet repairPlumbing leak detectionPlumbing leak repair
Keith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Amazing experience with Feiner! They removed all of my stress with clear communication and timely service. Will definitely call upon again.
Paid $200–300Great priceFaucet installation
markLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
The team was great .from the first time I called to the toilet replacement. Everyone was easy to talk to. On time to cleaned up. They will be my go to plumbers!!
Paid $700–800Reasonable priceToilet repair
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
So impressed! They just left after installing my new water heater. Showed up on time, took less than 90 minutes, didn't even balk when it turned out they were replacing a shorter unit with a taller one. (I just guessed! I'm not a great house parent.) Cost exactly what they said it would with none of the "plus…
Paid $1,000+Great priceWater heater installation
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 6 | $248–$971 |
| Water heater installation | 5 | $1.4k–$2.4k |
| Toilet repair | 3 | $216–$493 |
| Toilet installation | 3 | $366–$1.3k |
| Plumbing leak detection | 2 | $114–$366 |
| Faucet installation | 2 | $295–$656 |
| Faucet repair | 2 | $122–$383 |
Compare with
Photos
Customer reviews
4.6 ★★★★★ 55 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jackie LambertLocal Guide · 20 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey replaced a pipe that had rusted out and then I had them replace the broken water shut off valve to my house. Another plumber was saying he needed to rip my finished wall out, which I did not believe. ( It astounds me how some contractors think I am a dumb woman. ) FEINER on the other hand got the job done in about 45 minutes and I was charged less than I was quoted. NO WALL TEAR OUT. This is my go to plumber from now on. Thank you for 2 great jobs 👏 👍
- Price assessment: Reasonable price
- Services: Plumbing pipe repair
Tammy DaviesLocal Guide · 16 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe were having constant plumbing problems at our apartment complex. Tree roots kept clogging the sewer line, antennas flushing non-flushable items only made things worse. We were eventually told the entire basement floor would have to be torn up so new piping could be installed. We thought it was going to be a nightmare. Then we called finer plumbing, and they made the entire experience headache free. They explained everything clearly, returned our calls promptly, always arrived on time, and we're a pleasure to work with. The quality of the finished work was outstanding, and they made what we expected to be a stressful project go as smoothly as possible. I highly recommend finer plumbing for their professionalism, reliability, and excellent workmanship.
- Price assessment: Great price
- Price: $2,000+
- Services: Plumbing pipe repair
Robbie H.5 reviewsTotal number of Google reviews Robbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUse this company for sure, was getting the run around google kept giving me fake local companies, these guys came out did a good inspection, fixed the actual problem right after the inspection. It ended up being a minor repair) they where honest too because it would have been pretty easy for them to tell me the pipe had to be replaced as well, ans guess what? I had a different company not inspect under the toilet at all and gave a qoute for the pipe. So these guys are a REAL company REALLY HERE in Racine, and REALLY will quickly send people to ACTUALLY inspect your issue and diagnose it and give you the solution. Hey look im really hoping I dont have a water leak issue in the house again, but if I do, this is the only place I'm calling, thanks so much guys.
- Price assessment: Great price
- Price: $200–400
- Services: Toilet repair, Plumbing leak detection, Plumbing leak repair
Tim Harmann9 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways respectful Always on time Perfect Communication Workmanship is amazing.
Keith Kennedy4 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing experience with Feiner! They removed all of my stress with clear communication and timely service. Will definitely call upon again.
- Price assessment: Great price
- Price: $200–300
- Services: Faucet installation
mark schwartzLocal Guide · 20 reviewsTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team was great .from the first time I called to the toilet replacement. Everyone was easy to talk to. On time to cleaned up. They will be my go to plumbers!!
- Price assessment: Reasonable price
- Price: $700–800
- Services: Toilet repair
Response from the owner · 9 months ago
Welcome to the Feiner Family! We are happy to be your go to plumbers for toilets and more! Thanks for choosing us!
Emily Strelitzer1 reviewTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo impressed! They just left after installing my new water heater. Showed up on time, took less than 90 minutes, didn't even balk when it turned out they were replacing a shorter unit with a taller one. (I just guessed! I'm not a great house parent.) Cost exactly what they said it would with none of the "plus whatever our guys determine you need" nonsense I got from the big box that quoted me $200 + ??? more! Absolutely never going anywhere else.
- Price assessment: Great price
- Price: $1,000+
- Services: Water heater installation
Response from the owner · 10 months ago
Thank you Emily for the review and for letting us install your water heater! Welcome to the Feiner Family!!!
Amanda GrandkeLocal Guide · 15 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis team is golden! Coordinating services needed initially, and discovering before they got there additional issues, they were able to pivot and accomplish both crisis! Very affordable and easy to work with. Thanks for getting us up and running!
- Price assessment: Great price
- Services: Water heater installation, Plumbing pipe repair
Response from the owner · 10 months ago
It was our pleasure to help with your water heater and pipe repairs. Thank you for being a part of the Feiner Family!
Matt Valadie9 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe’ve used Feiner several times for plumbing work, and every experience has been great. The team always greets us with friendly faces and positive attitudes. They show up when needed and have the experience to handle all types of plumbing issues efficiently. Highly recommend!
- Price assessment: Great price
Response from the owner · 11 months ago
Thank you Matt. We enjoy working with you. Thank you for entrusting us with your plumbing leaks and mysteries!
Business details
- Address: 524 Villa St, Racine, WI 53403
- Phone: (262) 632-8994
- Website: feinerplumbing.com
- Service area: Racine, WI