Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Felines and Friends Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Felines and Friends Grooming

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 100 pet grooming · 5.0★ from 85 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Felines and Friends Grooming is better than 99% of pet grooming.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Felines and Friends Grooming is better than 98% of pet grooming.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Felines and Friends Grooming is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Felines and Friends Grooming is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Felines and Friends Grooming is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Felines and Friends Grooming is better than —% of pet grooming.–
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Reviews for your job

Customers hired Felines and Friends Grooming for 8 kinds of job.

Felines and Friends Grooming for cat bathing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat bathing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Cat bathing”

Robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jen and team were able to accommodate me quickly to help my girl with a skin irritation after we moved. She now looks great and smells great and feels great, and they treated her incredibly well. She is a high anxiety kitty so I was worried, no need as everything went wonderfully. This place provides exceptional…

Great priceCat ear cleaningCat groomingCat bathing
CynthiaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I wish I found this place a lot sooner! They were super easy to get in touch with and incredibly thorough on the phone. We went over many topics during the screening call and by the end I was 100% confident my cat was in good hands. They were even able to get us in next day! Hand off was super simple, they…

Reasonable priceCat grooming and stylingCat ear cleaningCat grooming
Olivia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jen is the best!!! She does such a great job with my anxious cat. Her services are so reasonably priced for the quality and care. Archie & I love Felines And Friends!

Great priceCat groomingCat bathingCat nail trimming
laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yoshi is our first kitten and Jen has been so kind, trustworthy and informative. Her studio is super cute, clean and easy to find. We love her!!

Reasonable priceCat grooming and stylingCat bathingCat nail trimming
KristinaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Found this amazing place on tictok of all places but I’m ever so glad I did. The whole process of booking the appointment to dropping off my spoiled cat to picking her up was amazing. When I called to get more information the guy I spoke to was full of information and took the time to get to know my cats to make…

Customer photo from Kristina's review
Great priceCat ear cleaningCat groomingCat bathing
Brookelyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend this place! The owner, Jennifer, did an amazing job bathing and grooming my cat, Kitty Boo, that hasn’t been groomed in a while. She was so sweet and gentle with him - I can tell she’s a genuine animal lover. Will definitely be back. Thank you, Feline and Friends!

Reasonable priceCat grooming and stylingCat groomingCat bathing
KrystinLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My kitty had never been groomed before, but had some matts he needed out of his fur. Jen was so great at helping my little guy out. I didn't quite realize what I was signing him up for when I asked for the Dino Cut. He needed a break, but the fact that she was able to do a pretty good job on a wiggley little scaredy…

Cat grooming and stylingCat ear cleaningCat grooming
Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an amazing experience here with my cat. Jen was incredibly talented and handled my cat with such care. I was especially grateful that she allowed me to stay and watch the groom—it showed total professionalism and made me feel completely at ease. I will definitely be back. 10/10

Reasonable priceCat groomingCat bathing
Megan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I cannot say enough wonderful things about Feline and Friends and Jen. I first met Jen and her boyfriend at the Cat Fanciers event in Del Mar. I met a lot of wonderful vendors that day; however, being from Costa Mesa, most were just too far for repeated business. When I met Jen, though, something about her energy…

Customer photo from Megan's review
Reasonable priceCat grooming and stylingCat ear cleaningCat bathing
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Feline and Friends Grooming has been my favorite place to take my cat Sophie. Jen is very professional and does a great job. We are moving and she even went out of her way to help us find a certified feline groomer in our new area. Highly recommend—fair pricing for the quality of work!

Great priceCat grooming and stylingCat groomingCat bathing
Nicholas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceCat grooming and stylingCat ear cleaningCat grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming22—
Cat grooming and styling20—
Dog bathing and blow dry19—
Dog full service grooming17—
Cat grooming14—
Cat nail trimming14—
Dog grooming and styling13—
Dog nail trimming13—

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