Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Felines and Friends Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Felines and Friends Grooming

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 100 pet grooming · 5.0★ from 85 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Felines and Friends Grooming is better than 99% of pet grooming.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Felines and Friends Grooming is better than 98% of pet grooming.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Felines and Friends Grooming is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Felines and Friends Grooming is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Felines and Friends Grooming is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Felines and Friends Grooming is better than —% of pet grooming.–
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Reviews for your job

Customers hired Felines and Friends Grooming for 8 kinds of job.

Felines and Friends Grooming for dog ear cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog ear cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Dog ear cleaning”

ChaseLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I'm so thankful for Felines and Friends! Jenny is so nice and gentle with my dog, Essie. Essie was so comfortable there as the setting is quiet and very clean. I was looking for a new groomer and happened upon them through google and I couldn't have picked a better place. Essie looks so good and I can tell she…

Great priceDog ear cleaningDog teeth brushingDog full service grooming
katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen is the best; such an amazing groomer! I’ve been bringing my dog to her for years. My dog is an anxious little guy and Jen’s one of the few groomers he’s ever been comfortable around. She’s always so kind, gentle and patient with him… couldn’t recommend her more!

Great priceDog ear cleaningDog bathing and blow dryDog nail trimming
Clare4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenn groomed my golden doodle for many years in Colorado. We were so sad to see her move away. She is a wonderful, caring person and a fantastic dog groomer! Jenn clearly loves what she does and I cannot recommend her enough!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Sarita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen is amazing!! I’ve had other groomers in the past years, but none of them have ever treated my furbabies like they were their own, until I met Jen. If I could give Jen 100 stars ⭐️ I would!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Ella5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen was my very difficult dog’s groomer for 5 years before moving. He went from absolutely dreading the groomer to walking g right in with a wiggly butt and tail as soon as he saw/smelled Jen. He is a rare breed and Jen did an excellent job making sure his cuts were in line with how his breed needs to be done. She…

Dog ear cleaningDog groomingDog bathing and blow dry
T12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen's given an exceptional level of care to my beautiful English Springer Spaniel, Finn. From her knowledge of the breed to her love of my pup since 10 wks old, Jen will be terribly missed. But we all wish her great success with the new shop!

Great priceDog ear cleaningDog groomingDog full service grooming
Alek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen has been grooming my Silky Terrier, Augustus, for almost 4 years and we are so grateful for every experience! She knows and works so well with animals and always gives us everything we wanted with his haircuts! He is always so excited to see Jen and I couldn’t recommend this business more! Go see Jen!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Melinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen is absolutely amazing! She is able to make my sweet nervous labradoodle Lucy feel totally comfortable while also making her look great. Really exceptional groomer. Highly recommend!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

San Diego, you have no idea how lucky you are to have Jen now in your area. Jen groomed my malshipoo, Bandit, since he was a puppy and for the following four years in Denver. She was so caring and loving with Bandit and he always looked great. We will miss her dearly and you have gained an exceptional groomer in…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen has been grooming our mini goldendoodle for years (puppy to 3 yr old). We love her, and she has done an awesome job for us. Our pup started out nervous about going to the groomer and quickly became her right-hand-man, sticking closely by her side wherever she went throughout her work day :) She is very…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming22—
Cat grooming and styling20—
Dog bathing and blow dry19—
Dog full service grooming17—
Cat grooming14—
Cat nail trimming14—
Dog grooming and styling13—
Dog nail trimming13—

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