BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
32SCORE

Fenn Termite + Pest Control

Better than 14% of bed bug exterminators · #25 of 29

4.8★113 Google reviews
4.55★last 12 months
20%1–2★ in 2 yrs (avg 2.6%)
40%complaints answered

Fenn Termite + Pest Control for general pest inspection

Clear ✕
Jobs reviewed22
★ on this job4.82
Usually paid—
Category typical$63–$119
Rank for this job#22 / 25
Said fair100%
★★★★★ I · 3 weeks ago

Tobias has been inspecting our home for termites every year, and he always does an outstanding job. He’s very professional, knowledgeable, and thorough in his inspections. I really appreciate how careful and detailed he is as it gives us great peace of mind knowing our home is protected from termites. Highly…

Termite inspectionGeneral pest inspection
★★★★★ Jill · a month ago

We just purchased a new home and noticed ants. We wanted someone out immediately to take care of it and Sarah was very helpful in setting that up on the same day. Victor was able to take care of us within a couple of hours. They were very respectful, prompt and answered all our questions.

Reasonable priceGeneral pest inspection
★★★★ Natalia · 6 months ago

Our team would like to recognize Jesse Diaz for his outstanding customer service and prompt responses regarding our community needs. Given that most of the tasks required at our property involve maintenance and de-webbing of buildings, Jesse consistently ensures that everything is completed thoroughly. He always…

Reasonable priceGeneral pest inspectionService not listed
★★★★★ Ray · 5 years ago

Very professional service. The tech explained everything and answered all our questions. Very thorough and quick. I was trying to choose from the many companies and glad I went with them.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 5 years ago

They were professional answered all my questions and did a great job overall I would refer them to anyone who needs a good termite company.

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Adam · 5 years ago

Great email communication from first contact to inspection, inspection was very professional, on-time, felt very knowledgeable and trustworthy.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Daniel · 5 years ago

They were professional and VERY thorough. I mentioned 3 wasp nests for them to remove, but the exterminator did a full inspection around the house and found 7 nests altogether. He removed them without a second thought, and disposed of the nests as well as the dead wasp which he noted was to avoid bringing ants. I…

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Maite · 5 years ago

It was very easy to connect with Fenn. They were recommended by a friend and I contacted them through Yelp. Responses were quick and easy, clear and thorough as well. We had an appointment set on a Saturday from 12-4. Unfortunately, our agent came later than 4 but Simon informed us and kept in touch throughout.…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Professionalism+ Value
★★★★★ Margaret · 5 years ago

Robert was super helpful and explained methods on how to keep our backyard space clean of pest. Really appreciated how forthcoming he was. Would love to keep him as our tech.

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection

vs category

Blue = Fenn, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02020-Q4: 5.00★ (1 reviews)2021-Q2: 4.94★ (36 reviews)2021-Q3: 4.87★ (54 reviews)2022-Q3: 5.00★ (1 reviews)2022-Q4: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 1.00★ (1 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 4.00★ (1 reviews)2026-Q3: 4.43★ (7 reviews)2026-Q4: 5.00★ (3 reviews)2020-Q42022-Q32024-Q22026-Q12026-Q4
This companyIndustrydot size = review count

Price

$347+262% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 80%Overpriced 20%Not sure 0%

Score factors

Satisfaction
12
Reliability
5
Craft & service
85
Value
43
Momentum
19
Track record
36
Accountability
33

Praised for

Google highlights · percentile vs peers

Quality
+49 / −0
Professionalism
+59 / −0
Responsiveness
+53 / −1
Punctuality
+45 / −1
Value
+43 / −0

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