BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
32SCORE
Fenn Termite + Pest Control
Better than 14% of bed bug exterminators · #25 of 29
4.8★113 Google reviews
4.55★last 12 months
20%1–2★ in 2 yrs (avg 2.6%)
40%complaints answered
Recent priced reviews
★★★★★ Alan · 3 days ago
Arrived on time. Very courteous. Provided complete explanation of findings and recommendations for treatment.
Paid $200+Reasonable price
★ Daniel · a year ago
If I could give zero stars, I would. This company has been nothing short of fraudulent. They failed to deliver the services we requested - after repeated requests to Roxana in the corporate office for over a month - ignored follow-up, and their management never once reached out despite assurances that they would.…
Paid $200+OverpricedService not listed
vs category
Blue = Fenn, grey = bed bug exterminators average
Rating over time
Price
$347+262% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 80%Overpriced 20%Not sure 0%
Score factors
Satisfaction
12
Reliability
5
Craft & service
85
Value
43
Momentum
19
Track record
36
Accountability
33
Praised for
Google highlights · percentile vs peers
Quality
+49 / −0
Professionalism
+59 / −0
Responsiveness
+53 / −1
Punctuality
+45 / −1
Value
+43 / −0