How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%5+0.8Craft & service 20%85+17Value 10%43+4.3Momentum 8%19+1.5Track record 7%36+2.5Accountability 5%33+1.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREFenn Termite + Pest Control
San Juan Capistrano, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 4.8★ from 113 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Fenn Termite + Pest Control for 8 kinds of job.
Recent priced reviews
Arrived on time. Very courteous. Provided complete explanation of findings and recommendations for treatment.
If I could give zero stars, I would. This company has been nothing short of fraudulent. They failed to deliver the services we requested - after repeated requests to Roxana in the corporate office for over a month - ignored follow-up, and their management never once reached out despite assurances that they would.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 43 | $48–$189 |
| Spider extermination | 34 | $85–$152 |
| General pest inspection | 22 | $63–$119 |
| Cockroach extermination | 22 | $58–$188 |
| Mosquito extermination | 16 | — |
| Rodent extermination | 16 | $60–$323 |
| Hornet & wasp extermination | 13 | $71–$214 |
| Termite inspection | 12 | $128–$371 |
