BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
32SCORE

Fenn Termite + Pest Control

Better than 14% of bed bug exterminators · #25 of 29

4.8★113 Google reviews
4.55★last 12 months
20%1–2★ in 2 yrs (avg 2.6%)
40%complaints answered

Fenn Termite + Pest Control for rodent extermination

Clear ✕
Jobs reviewed16
★ on this job4.94
Usually paid—
Category typical$60–$323
Rank for this job#17 / 25
★★★★★ Ryan · 5 years ago

Fenn Pest Control is fast and professional. They have been at this for years and it shows.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Adam · 5 years ago

Great email communication from first contact to inspection, inspection was very professional, on-time, felt very knowledgeable and trustworthy.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bill · 5 years ago

I use Fenn for rodent control, general pest, and termite control in multiple communities that I manage. The Boards and myself have been very satisfied with the results of their treatment and prevention programs, the service we receive, and the excellent pricing provided. I, especially, want to thank Josh Grass who…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ maria · 5 years ago

The technician, Marcus J., is awesome. He is very knowledgeable and service oriented.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Hua · 5 years ago

The first service day, the technicial trapped and caught a mouse. The another day the techician activiated the trap aand got another one. Techinicians were patient and worked efficiently. In the coming week, we don't see the hint of mice. Thanks Fenn Termite.

Rodent extermination

vs category

Blue = Fenn, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02020-Q4: 5.00★ (1 reviews)2021-Q2: 4.94★ (36 reviews)2021-Q3: 4.87★ (54 reviews)2022-Q3: 5.00★ (1 reviews)2022-Q4: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 1.00★ (1 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 4.00★ (1 reviews)2026-Q3: 4.43★ (7 reviews)2026-Q4: 5.00★ (3 reviews)2020-Q42022-Q32024-Q22026-Q12026-Q4
This companyIndustrydot size = review count

Price

$347+262% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 80%Overpriced 20%Not sure 0%

Score factors

Satisfaction
12
Reliability
5
Craft & service
85
Value
43
Momentum
19
Track record
36
Accountability
33

Praised for

Google highlights · percentile vs peers

Quality
+49 / −0
Professionalism
+59 / −0
Responsiveness
+53 / −1
Punctuality
+45 / −1
Value
+43 / −0

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