BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
32SCORE

Fenn Termite + Pest Control

Better than 14% of bed bug exterminators · #25 of 29

4.8★113 Google reviews
4.55★last 12 months
20%1–2★ in 2 yrs (avg 2.6%)
40%complaints answered

Fenn Termite + Pest Control for spider extermination

Clear ✕
Jobs reviewed34
★ on this job5.00
Usually paid—
Category typical$85–$152
Rank for this job#13 / 20
★★★★★ Ray · 5 years ago

Very professional service. The tech explained everything and answered all our questions. Very thorough and quick. I was trying to choose from the many companies and glad I went with them.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Eric · 5 years ago

Marcus was helpful, professional, and courteous. He walked us through the treatment and what to expect. And, the treatment seems to be working.

Ant exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Maite · 5 years ago

It was very easy to connect with Fenn. They were recommended by a friend and I contacted them through Yelp. Responses were quick and easy, clear and thorough as well. We had an appointment set on a Saturday from 12-4. Unfortunately, our agent came later than 4 but Simon informed us and kept in touch throughout.…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Professionalism+ Value
★★★★★ Bill · 5 years ago

I use Fenn for rodent control, general pest, and termite control in multiple communities that I manage. The Boards and myself have been very satisfied with the results of their treatment and prevention programs, the service we receive, and the excellent pricing provided. I, especially, want to thank Josh Grass who…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 5 years ago

Fenn Pest Control has been servicing our rental for about 4 years. They are reliable, fast on communicating, and a value add to the property.

Ant exterminationSpider extermination+ Responsiveness+ Value
★★★★★ Margaret · 5 years ago

Robert was super helpful and explained methods on how to keep our backyard space clean of pest. Really appreciated how forthcoming he was. Would love to keep him as our tech.

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
★★★★★ Nanora · 5 years ago

Have used Fenn Pest for several years. Very happy with their service. The latest tech,Marcus, is thorough and super polite and respectful.

Ant exterminationCockroach exterminationFlea & mite extermination
★★★★★ Thomas · 5 years ago

Technician performed a quarterly outside whole house spray. Technician was friendly and did great job, didn't miss an inch. It's been our good fortune to have been a Fenn customer for decades.

Ant exterminationCockroach exterminationSpider extermination

vs category

Blue = Fenn, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02020-Q4: 5.00★ (1 reviews)2021-Q2: 4.94★ (36 reviews)2021-Q3: 4.87★ (54 reviews)2022-Q3: 5.00★ (1 reviews)2022-Q4: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 1.00★ (1 reviews)2025-Q3: 3.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q2: 4.00★ (1 reviews)2026-Q3: 4.43★ (7 reviews)2026-Q4: 5.00★ (3 reviews)2020-Q42022-Q32024-Q22026-Q12026-Q4
This companyIndustrydot size = review count

Price

$347+262% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 80%Overpriced 20%Not sure 0%

Score factors

Satisfaction
12
Reliability
5
Craft & service
85
Value
43
Momentum
19
Track record
36
Accountability
33

Praised for

Google highlights · percentile vs peers

Quality
+49 / −0
Professionalism
+59 / −0
Responsiveness
+53 / −1
Punctuality
+45 / −1
Value
+43 / −0

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