Experts Reviews · Company report
Fenn Termite + Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%5+0.8Craft & service 20%85+17Value 10%43+4.3Momentum 8%19+1.5Track record 7%36+2.5Accountability 5%33+1.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Fenn Termite + Pest Control

San Juan Capistrano, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 4.8★ from 113 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Fenn Termite + Pest Control is better than 12% of bed bug exterminators.F
12
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Fenn Termite + Pest Control is better than 5% of bed bug exterminators.F
5
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Fenn Termite + Pest Control is better than 85% of bed bug exterminators.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Fenn Termite + Pest Control is better than 43% of bed bug exterminators.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Fenn Termite + Pest Control is better than 19% of bed bug exterminators.F
19
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Fenn Termite + Pest Control is better than 36% of bed bug exterminators.D
36
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Fenn Termite + Pest Control is better than 33% of bed bug exterminators.D
33

Reviews for your job

Customers hired Fenn Termite + Pest Control for 8 kinds of job.

Fenn Termite + Pest Control for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 18

All 16 Google reviews tagged “Mosquito extermination”

Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I am a new customer with Fenn and paid $185 extra for a mosquito spraying which did nothing. They also double charged me and I am following up a second time to have the charge removed. As mosquitos are a flying insect, they do not warranty this service so be aware that another alternative may be more effective as…

Mosquito extermination
Marc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were pleasant and responsive. Very friendly!

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have the in2care system at my house, their staff easily changes the sachet and helps keep the mosquitoes away!

Mosquito extermination+ Responsiveness+ Quality+ Value
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always on time and accurate elimination of pests.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Robert was super helpful and explained methods on how to keep our backyard space clean of pest. Really appreciated how forthcoming he was. Would love to keep him as our tech.

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
Nanora4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used Fenn Pest for several years. Very happy with their service. The latest tech,Marcus, is thorough and super polite and respectful.

Ant exterminationCockroach exterminationFlea & mite extermination
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service

Ant exterminationFlea & mite exterminationMosquito extermination
Shanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have worked with Fenn Termite and Pest Control for many years, and they have always been honest, professional, and a great vendor partner for Greenlaw Management. I highly recommend them for commercial pest control services.

Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Raman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

This was my first service from Fenn Termite. Employees are courteous and well on time on scheduling time.

Ant exterminationFlea & mite exterminationMosquito extermination
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Roberta14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
Candy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Betsy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito exterminationSpider extermination+ Quality
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Mosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Price

$347+262% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 80%Overpriced 20%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination43$48–$189
Spider extermination34$85–$152
General pest inspection22$63–$119
Cockroach extermination22$58–$188
Mosquito extermination16—
Rodent extermination16$60–$323
Hornet & wasp extermination13$71–$214
Termite inspection12$128–$371

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