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Ferreira's Auto Services

Brake shop · New Bedford, MA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%84+20.4Value 14%87+12.3Replies to reviews 7%13+0.9Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 76 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 39%
4.7 ★★★★★ 72 Google reviews · 8 photos
86%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Ferreira's Auto Services at a glance

Google reviewers rate Ferreira's Auto Services 4.7 out of 5 based on 72 reviews. Customers frequently cite honest communication, reasonable pricing, and quick turnaround times for brake and general repairs. However, one recurring criticism involves vehicles suffering new mechanical damage or unresolved issues after service, leading to additional costs and towing fees.

  • Google rating: 4.7 out of 5 from 72 reviews (86% five-star).
  • Reviews on this page: 72 Google reviews (39 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 4, 2026.
  • Service: Tire Repair Shop serving New Bedford, Massachusetts.

Data from Google, last updated November 3, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction78Reliability84Craft & service–Value87Momentum100Replies to reviews13Satisfaction: 78 (median 82)Reliability: 84 (median 78)Value: 87 (median 100)Momentum: 100 (median 100)Replies to reviews: 13 (median 50)
Ferreira's Auto ServicesTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ferreira's Auto Services: 78/100 on this factor. Category median: 82.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ferreira's Auto Services: 84/100 on this factor. Category median: 78.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ferreira's Auto Services: 87/100 on this factor. Category median: 100.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ferreira's Auto Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ferreira's Auto Services: 13/100 on this factor. Category median: 50.F
13

Bar = this company · dark tick = category median.

Star ratings

72 Google reviews we collected

  • 5 stars6286%
  • 4 stars57%
  • 3 stars23%
  • 2 stars00%
  • 1 star34%

Praise vs complaints

Phrases our text analysis found in 39 written reviews

  • Praise5897%
  • Complaints23%

Topic share

How often each topic comes up in the written reviews

  • Price & value1525%
  • Quality & results1220%
  • Honesty & trust1220%
  • Speed & response915%
  • Would recommend712%
  • Staff & attitude58%

What customers talk about

We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Knowledgable, great customer service and very reasonable prices.”
  • “Very honest and very thorough I wouldn't go anywhere else”
    “Almost $600 spent and the problem is still not fixed.”
  • “Great work honestly guy great mechanic trustworthy my cars both get serviced for years”
  • “…rom the father to the son very good in price for the work they do and quick also very respectful it seems that I know does guy's for a long time like…”
  • “Recommend this place to everyone looking for a good place that doesn't take advantage of you.”
  • “…o the son very good in price for the work they do and quick also very respectful it seems that I know does guy's for a long time like family…”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ferreira's Auto Services for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

DutchLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Best mechanic around. Knowledgable, great customer service and very reasonable prices. I'm so glad I found this place.

Great priceService not listed
Markoneal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

What an amazing first experience with this shop. I had an emergency repair needed and they handled it perfectly and at a reasonable price. I definitely recommend!!!!

GlennLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work honestly guy great mechanic trustworthy my cars both get serviced for years

JonathanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wow!!! Speechless!!! My Volkswagen cc died and paul is truly a miracle worker! Best prices guaranteed and very quick service!!! Thank you paul! I finally found the best of the best!

SeanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very transparent with the whole process. Got my car in and done within the week. Excellent service. Would Recommend!

NunoLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very good mechanical experience from all their tech's from the father to the son very good in price for the work they do and quick also very respectful it seems that I know does guy's for a long time like family

Photos

Customer reviews

4.7 ★★★★★ 72 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dutch MaranhasLocal Guide · 60 reviewsTotal number of Google reviews Dutch has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best mechanic around. Knowledgable, great customer service and very reasonable prices. I'm so glad I found this place.

  • Price assessment: Great price
  • Services: Service not listed
David DonahueLocal Guide · 18 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very honest and very thorough I wouldn't go anywhere else

Markoneal Ste Rose4 reviewsTotal number of Google reviews Markoneal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What an amazing first experience with this shop. I had an emergency repair needed and they handled it perfectly and at a reasonable price. I definitely recommend!!!!

Glenn FrakesLocal Guide · 74 reviewsTotal number of Google reviews Glenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work honestly guy great mechanic trustworthy my cars both get serviced for years

Jonathan PintooLocal Guide · 24 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow!!! Speechless!!! My Volkswagen cc died and paul is truly a miracle worker! Best prices guaranteed and very quick service!!! Thank you paul! I finally found the best of the best!

Melly MelLocal Guide · 35 reviewsTotal number of Google reviews Melly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest, doesn’t try to rip you off. Great guy, great service!

Yaneth14 Fernandez4 reviewsTotal number of Google reviews Yaneth14 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good, good in price, excellent service

Sean SebastiaoLocal Guide · 19 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very transparent with the whole process. Got my car in and done within the week. Excellent service. Would Recommend!

David Sebastiao5 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest family business that does a great job.

Nuno PentieirosLocal Guide · 21 reviewsTotal number of Google reviews Nuno has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good mechanical experience from all their tech's from the father to the son very good in price for the work they do and quick also very respectful it seems that I know does guy's for a long time like family

Ferreira's Auto Services on Google Maps →

Business details

  • Address: 1096 Cove Rd, New Bedford, MA 02744
  • Phone: (508) 979-8600
  • Service area: New Bedford, MA