Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts

Fetch Pets Atlanta

Pet sitter · Atlanta, GA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 115 pet sittersPosition by Experts Score among all companies we track in this category. · better than 81%
4.9 ★★★★★ 62 Google reviews · 5 photos
97%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Apr 2024latest review
📞 Call (678) 870-8615Request a call back

Fetch Pets Atlanta at a glance

Google reviewers rate Fetch Pets Atlanta 4.9 out of 5 based on 62 reviews, highlighting reliable dog walking, overnight pet sitting, and flexible last-minute accommodations. Customers frequently praise the provider's punctuality, detailed communication via photo updates, and professional care for various animals. One criticism notes difficulty resolving billing disputes with the accounting department, though the owner has not replied to any reviews.

  • Google rating: 4.9 out of 5 from 62 reviews (97% five-star).
  • Reviews on this page: 62 Google reviews (50 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: April 20, 2024.
  • Service: Pet Sitter serving Atlanta, Georgia.

Data from Google, last updated November 10, 2026.

Score profile vs other pet sitters

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

Satisfaction93Reliability89Craft & service98Value100Momentum–Replies to reviews–Satisfaction: 93 (median 85)Reliability: 89 (median 79)Craft & service: 98 (median 97)Value: 100 (median 96)
Fetch Pets AtlantaPet Sitters median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fetch Pets Atlanta: 93/100 on this factor. Category median: 85.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fetch Pets Atlanta: 89/100 on this factor. Category median: 79.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fetch Pets Atlanta: 98/100 on this factor. Category median: 97.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fetch Pets Atlanta: 100/100 on this factor. Category median: 96.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–

Bar = this company · dark tick = category median.

Star ratings

62 Google reviews we collected

  • 5 stars6097%
  • 4 stars12%
  • 3 stars00%
  • 2 stars12%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 50 written reviews

  • Praise8598%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2529%
  • Would recommend1922%
  • Honesty & trust1821%
  • Speed & response1011%
  • Quality & results78%
  • Communication56%
  • Price & value33%

What customers talk about

We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Not only is David professional, but you can tell he really has a passion for what he does.”
  • “I was recommended to Fetch Pets by my concierge, who was incredibly familiar with David and he came highly recommended.”
  • “We trust him completely in our home and with our dog.”
  • “He's done this for two years now, and is always reliable, available and responsive.”
  • “He was very thorough with his questions about how to take care of my cat and my cats likes and dislikes.”
  • “David kept me updated with daily updates and photos.”
  • “Fetch’s prices were right and the experience of the walker(s)was just what I was looking for.”

People customers mention

  • David 18 reviews
  • Dave 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

duaneLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great atmosphere for dogs and the owners, while the dogs run around and make friends owners can relax hve a drink watch tv and on certain nights play games!!!

Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was recommended to Fetch Pets by my concierge, who was incredibly familiar with David and he came highly recommended. This was our first time away from our cat for any extended period of time without a family member being the one to watch him. David was so wonderful, he checked in daily, provided photo updates,…

Andria13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love David he is one of the sweetest and most down to earth person I have ever met. He’s very trustworthy and professional 10/10

Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David at Fetch Pets was recommended to me by two people to take care of my cat while I was out of town. He was very thorough with his questions about how to take care of my cat and my cats likes and dislikes. David kept me updated with daily updates and photos. My cat was doing great when I returned him and my place looked great. .

Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David has been amazing with my dog. He’s even been very flexible with last minute out of town trips. Highly recommended

Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful and Flexible. They worked with me on a very complex, one time request and they met my needs perfectly. Very kind and helpful when I needed it most. Thank you Fetch Pets!

Compare with

Photos

Customer reviews

4.9 ★★★★★ 62 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
duane barrettLocal Guide · 30 reviewsTotal number of Google reviews duane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great atmosphere for dogs and the owners, while the dogs run around and make friends owners can relax hve a drink watch tv and on certain nights play games!!!

freddie porchLocal Guide · 10 reviewsTotal number of Google reviews freddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great

Ashley4 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was recommended to Fetch Pets by my concierge, who was incredibly familiar with David and he came highly recommended. This was our first time away from our cat for any extended period of time without a family member being the one to watch him. David was so wonderful, he checked in daily, provided photo updates, and we were able to enjoy our first vacation since moving to Atlanta knowing our cat was well cared for and taken care of! I will absolutely be hiring Fetch Pets again for our upcoming wedding and honeymoon!

Andria Sosa13 reviewsTotal number of Google reviews Andria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love David he is one of the sweetest and most down to earth person I have ever met. He’s very trustworthy and professional 10/10

Scott Cullen1 reviewTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David at Fetch Pets was recommended to me by two people to take care of my cat while I was out of town. He was very thorough with his questions about how to take care of my cat and my cats likes and dislikes. David kept me updated with daily updates and photos. My cat was doing great when I returned him and my place looked great. .

Aldany Diaz4 reviewsTotal number of Google reviews Aldany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super friendly staff!

Matt Rusan6 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David has been amazing with my dog. He’s even been very flexible with last minute out of town trips. Highly recommended

Tiffany 'Rose' Cox2 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful and Flexible. They worked with me on a very complex, one time request and they met my needs perfectly. Very kind and helpful when I needed it most. Thank you Fetch Pets!

B.A. Rogers6 reviewsTotal number of Google reviews B.A. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is now my favorite business to turn to when I have to go into the office and I need to make my pups are okay. David does a great job exercising them while I’m gone, and thus I have a peace of mind after a long day.

Michelle Cohen4 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog loves this place and we both now look forward to going to the dog park!

Fetch Pets Atlanta on Google Maps →

Business details