Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Fidelity Home Inspection, LLC. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Fidelity Home Inspection, LLC.

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 88 home inspectors · 5.0★ from 930 Google reviews

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Report card

Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fidelity Home Inspection, LLC. is better than 98% of home inspectors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fidelity Home Inspection, LLC. is better than 96% of home inspectors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fidelity Home Inspection, LLC. is better than 100% of home inspectors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fidelity Home Inspection, LLC. is better than 100% of home inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fidelity Home Inspection, LLC. is better than 100% of home inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fidelity Home Inspection, LLC. is better than 96% of home inspectors.A
96

Reviews for your job

Customers hired Fidelity Home Inspection, LLC. for 8 kinds of job.

Fidelity Home Inspection, LLC. for rental property inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Rental property inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 26

All 8 Google reviews tagged “Rental property inspections”

ShelbyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★

Exceptional Professionalism, Thoroughness, and Outstanding Service! I had a wonderful experience working with Jay Kendall of Fidelity Home Inspection, and I cannot say enough positive things about his professionalism, responsiveness, and dedication to his clients! From the beginning, Jay was exceptionally…

Customer photo from Shelby's review
Sewer line scopeMulti-unit inspectionsTermite inspection
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Michael did a great job with our house inspection in San Antonio! He gave a very detailed report with numerous photos per issue and additional explanation on location (e.g., west side of crawl space) among other things. He was incredibly thorough including making sure each component of the appliances work (e.g., the…

Sewer line scopeMulti-unit inspectionsTermite inspection
AndyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin at Fidelity Home inspection rocks! He pointed out a few things that I haven't even noticed in my own home! Super friendly and very informative. Will definitely contact Justin again for my next home

Reasonable priceRental property inspections
MikeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Looked for the best inspector in San Antonio and found them. Fidelity took the time to inspect our country home and did a great job identifying the areas of concern. His tools and report use the latest technology so you can be assured you are getting a solid report package. Additionally, the team drove quite a bit…

Indoor allergen samplingNew construction inspectionsRental property inspections+ Responsiveness+ Punctuality+ Quality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael did a through inspection of a home we are looking to purchase. His inspection provided us detailed findings to ensure we made an informed decision on the purchase of this home.

Mold samplingRental property inspections+ Responsiveness+ Punctuality+ Quality
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was on time and spent every minute assure my home was taken care of

Annual maintenance checkupAsbestos sampling11th month warranty inspections+ Responsiveness+ Punctuality+ Quality
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. I am from out of state, Michael met up with my realtor to inspect the house I am going to purchase. I like his detail and timely report. It made me feel comfortable without seeing the house in person. My agent said Michael was really thorough and gave honest suggestions. I will recommend Michael definently.

Rental property inspections+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Michael was on time, very thorough and reviewed everything with me.

Rental property inspections+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 73%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
New construction inspections78—
Sewer line scope63—
Sprinkler system inspection34—
Termite inspection30—
Pre-listing inspections30—
Multi-unit inspections25—
Manufactured home inspections20—
11th month warranty inspections14—

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