Ray Valero9 reviewsTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMade the moving process very easy and quick
Finch Moving And Storage Carlsbad
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%94+13.3Replies to reviews 7%37+2.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 78 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 38%
4.9 ★★★★★ 116 Google reviews · 10 photos
97%five-star reviews
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$412typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Finch Moving And Storage Carlsbad at a glance
Google reviewers rate Finch Moving And Storage Carlsbad 4.9 out of 5 based on 116 reviews. Customers frequently praise the crew for punctuality, professional handling of fragile items, and efficient service during residential and corporate relocations. Recurring themes include careful packing, friendly communication, and smooth overall experiences. However, low-star reviews cite a pattern regarding the refusal to refund deposits when customers cancel moves, even with advance notice.
- Google rating: 4.9 out of 5 from 116 reviews (97% five-star).
- Reviews on this page: 116 Google reviews (90 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 29, 2026.
- Service: Furniture Delivery serving Carlsbad, California.
Data from Google, last updated November 1, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Finch Moving And Storage Carlsbad: 91/100 on this factor. Category median: 92.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Finch Moving And Storage Carlsbad: 86/100 on this factor. Category median: 88.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Finch Moving And Storage Carlsbad: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Finch Moving And Storage Carlsbad: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Finch Moving And Storage Carlsbad: 37/100 on this factor. Category median: 82.D
37
Bar = this company · dark tick = category median.
Star ratings
116 Google reviews we collected
- 5 stars11297%
- 4 stars22%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 90 written reviews
- Praise11398%
- Complaints22%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price436%
- Reasonable764%
- Overpriced00%
- Not sure00%
$412-49% vs typical furniture delivery
Middle half of what 4 customers paid ($243–$642) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response3732%
- Staff & attitude3430%
- Quality & results1715%
- Would recommend1715%
- Honesty & trust54%
- Communication33%
- Price & value22%
What customers talk about
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, reasonable prices, quick service with no damages on the day of our move.”
“Everyone was friendly, professional, and easy to work with.”
“We had a really great experience with this moving company.”
“We were very happy with the service and would definitely recommend them to anyone looking for movers.”
“I highly recommend this company for anyone in need of a reliable and trustworthy moving service.”
“Excellent communication throughout the move!”
“Their pricing is very fair and they have a great attitude and work ethic.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Finch Moving And Storage Carlsbad for 2 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Alexandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Just moved in to my new apartment, with Dave and Art’s help they moved my furnitures and TV promptly and safely. They were also very nice and friendly. Our condo elevator stopped working and they were flexible and accommodating in moving through 3 flights of stairs so they’re champs for that. My bed was disassembled…
Paid $1–500Great priceLocal moving
Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Huge thank you to the team for another great moving experience. This is the second time we’ve used them, and once again they were friendly, careful, and incredibly efficient from start to finish. The crew worked hard, stayed positive all day, and handled everything with care and professionalism. Moving is never fun,…
Paid $800–1,000Reasonable priceLocal moving
Ashly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Fitch moving and storage were amazing. They were cautious with all our belongings and made sure everything got done quickly. Extremely professional. I will hire for all my moves.
Paid $200–400Great priceLocal movingMoving-related packing
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This is my second time using Finch Movers and Storage! I have been very happy with both experiences and would highly recommend their services. The crew was prompt, careful with my belongings, and had a good work ethic. Nice guys to interact and do business with.
Paid $400–600Reasonable priceLocal moving
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 14 | $569–$1.4k |
| Senior moving | 2 | $410–$1.3k |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 116 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Quinn3 reviewsTotal number of Google reviews Quinn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional, reasonable prices, quick service with no damages on the day of our move.
- Price assessment: Reasonable price
- Services: Local moving, Oversized-item moving
Marya Beadballs5 reviewsTotal number of Google reviews Marya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing service! They arrived on time, carefully wrapped all the fragile pieces, and moved all our furniture and boxes, even our bikes and kayaks. The crew was incredibly accommodating, positive, and a pleasure to work with!
Yvonne Saccoman9 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful team for our 4th of July move. We would definitely recommend
- Price assessment: Reasonable price
- Services: Senior moving, Local moving
Amanda Bond3 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlestress free move! art and dave were amazing.
- Services: Local moving
Asheley Bailey3 reviewsTotal number of Google reviews Asheley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional service. Booking was extremely easy and the response time was fast. Moving was a breeze. Care and attention was taken to all of my things to ensure the arrived undamaged. Would definitely recommend.
Alexandra Regis2 reviewsTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust moved in to my new apartment, with Dave and Art’s help they moved my furnitures and TV promptly and safely. They were also very nice and friendly. Our condo elevator stopped working and they were flexible and accommodating in moving through 3 flights of stairs so they’re champs for that. My bed was disassembled and assembled well. Grateful for their help!
- Price assessment: Great price
- Price: $1–500
- Services: Local moving
SimonSayss8 reviewsTotal number of Google reviews SimonSayss has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional. Efficient team moved my one bedroom to storage. Would use again
- Services: Local moving
Akayla Bell5 reviewsTotal number of Google reviews Akayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had a really great experience with this moving company. Moving is always stressful, but the crew made the whole process so much easier. They showed up on time, worked hard the entire time, and were very careful with our furniture and boxes. Everyone was friendly, professional, and easy to work with. They moved quickly while still taking care of our belongings, and they helped make what could have been a long, exhausting day go smoothly. We were very happy with the service and would definitely recommend them to anyone looking for movers. Thanks again for helping us get settled into our new home!
- Price assessment: Reasonable price
- Services: Local moving
Samantha SilvaLocal Guide · 17 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleArrived on time, moved quickly and efficiently, were profession and courteous. Would use again!
- Services: Local moving
Business details
- Address: 5857 Owens Ave Unit 2115, Carlsbad, CA 92008
- Phone: (619) 923-4315
- Website: finchmovingservices.com
- Service area: Carlsbad, CA