Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Customers highlight the extensive selection of massage chairs and the helpful, patient staff who allow visitors to test multiple models without purchase pressure. Reviewers frequently note the relaxing quality of the massage experience and the store's responsiveness to post-purchase issues, such as repairs or replacements. The only recurring criticism in the provided excerpts is that the pricing is considered very high, though this was noted in a single mixed review.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
97 Google reviews we collected
Phrases our text analysis found in 95 written reviews
How often each topic comes up in the written reviews
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The lady working there was super kind and helpful the entire time\.”
“I highly recommend this place to anyone looking for a great massage chair and an even better experience\!”
“Had a great experience in the chair and Alex was very helpful.”
“Amazing, beyond worth it and the service is fantastic”
“He respects it is a pricey purchase and wants to make sure you are happy with your decision.”
“She made us feel welcome, explained everything, and helped us get the most out of our visit\.”
“The chair was delivered incredibly fast, set up seamlessly, and the entire installation was handled at the highest professional level.”
“That level of honesty and customer service is hard to find.”
praise complaint · found by our text analysis, Google review wording unchanged.
My experience with the NEO M8 was one of the best 30 minutes of my life…if you have the opportunity to experience this machine and don’t take it, you would be a fool. Irina is amazing and can show you everything you need to get the massage chair of your dreams!
I walked in and tried the corewave massage chair. Irina was very helpful. It was so relaxing and best chair ive ever sat in.
I was able to try out the OHCO Massage Chair and it was a transformative experience. Truly a difference maker!
I tried the Dual Tech Pro AI massage chair, and it was absolutely amazing! The massage felt incredible, and the technology really takes the experience to another level. Super relaxing, comfortable, and exactly what I needed. Highly recommend giving it a try! 10/10 experience!
very fun experience tried 3 chaiers dual tech pro ai and the brio sport and neo m8
Irina not only made us feel comfortable trying any of the chairs we thought would fit our home but also encouraged us to do so without pressure to buy.
5.0 ★★★★★ 97 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My experience with the NEO M8 was one of the best 30 minutes of my life…if you have the opportunity to experience this machine and don’t take it, you would be a fool. Irina is amazing and can show you everything you need to get the massage chair of your dreams!
I walked in and tried the corewave massage chair. Irina was very helpful. It was so relaxing and best chair ive ever sat in.
I was able to try out the OHCO Massage Chair and it was a transformative experience. Truly a difference maker!
I tried the Dual Tech Pro AI massage chair, and it was absolutely amazing! The massage felt incredible, and the technology really takes the experience to another level. Super relaxing, comfortable, and exactly what I needed. Highly recommend giving it a try! 10/10 experience!
very fun experience tried 3 chaiers dual tech pro ai and the brio sport and neo m8
Irina not only made us feel comfortable trying any of the chairs we thought would fit our home but also encouraged us to do so without pressure to buy.
We appreciate you Malaine! Thank you.
I used the dual tech pro ai i loved it!!!
⭐⭐⭐⭐⭐ Absolutely amazing experience\! The lady working there was super kind and helpful the entire time\. She made us feel welcome, explained everything, and helped us get the most out of our visit\. The Dual Tech AI Pro massage chair was incredible\. It felt like a real massage and was so relaxing\. You could tell how much thought and technology went into making it\. The customer service was just as impressive as the chair itself\. I highly recommend this place to anyone looking for a great massage chair and an even better experience\!
We went in for a free 30 minute massage and the manager was super nice. I would definitely recommend.
Irina is This super nice and very helpful and knowledgeable
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
