iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 10 repiping servicesiPosition by Experts Score among all companies we track in this category. · better than 11%
4.9★★★★★153 Google reviews
95%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
35%reviews answered by the owner
$114typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the company 4.9 out of 5 based on 153 reviews, with the owner responding to 35% of them. Customers frequently cite punctuality, clear communication, and fair pricing for services like drain clearing, water heater maintenance, and sewer line repairs. However, a small number of low-star reviews describe patterns of significant cost overruns without prior estimates, property damage, and instances of missed appointments or unreachable staff.
Google rating: 4.9 out of 5 from 153 reviews (95% five-star).
Reviews on this page: 153 Google reviews (148 with written comments, 9 with photos).
Owner responses: the business replied to 35% of reviews.
Most recent review: October 23, 2026.
Service: Repiping Service serving Duarte, California.
Data from Google, last updated October 26, 2026.
Score profile vs other repiping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Finest Rooter & PlumbingRepiping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Finest Rooter & Plumbing: 88/100 on this factor. Category median: 94.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Finest Rooter & Plumbing: 85/100 on this factor. Category median: 91.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Finest Rooter & Plumbing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Finest Rooter & Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Finest Rooter & Plumbing: 50/100 on this factor. Category median: 89.C
50
Bar = this company · dark tick = category median.
Star ratings
153 Google reviews we collected
4.9of 5
5 stars14695%
4 stars21%
3 stars11%
2 stars00%
1 star43%
Praise vs complaints
Phrases our text analysis found in 148 written reviews
99%praise
Praise34699%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price4466%
Reasonable1928%
Overpriced23%
Not sure23%
$114-71% vs typical repiping services
Middle half of what 45 customers paid ($27–$278) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7722%
Staff & attitude7622%
Would recommend6418%
Quality & results4814%
Price & value3510%
Honesty & trust267%
Communication247%
What customers talk about
We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Angel and David handled business fast and professional.”
“…le bit later but as a commodation they didn't charge us which is very kind the service was good overall we are happy…”
“I’m very happy with the service and would definitely recommend Finest Rooter to anyone looking for reliable and affordable plumbing service!”
“I do not recommend them.”
“Great service and broke everything down so well for me to understand.”
“He did a great job, explained everything clearly, and the pricing was very affordable.”
“Rather than troubleshooting they jumped straight into trying to sell me on a new water heater and overpriced for their services at that.”
“I would totally trust them with any plumbing issues that I have.”
“He showed up and explained everything clearly, then fixed the job professionally.”
People customers mention
David25 reviews
Ray11 reviews
Angel6 reviews
Richard6 reviews
Josh6 reviews
Jason3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Finest Rooter & Plumbing for 8 kinds of job. Pick one to see what they paid and said.
BLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Great people they got stuck in a different job so they came a little bit later but as a commodation they didn't charge us which is very kind the service was good overall we are happy
Paid $1–200Great price
yi2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
David is a good and helpful guy. He showed up and explained everything clearly, then fixed the job professionally.
Paid $1–200Great priceDrain cleaning
Salina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Satisfied customer!!! David came out to unclog my kitchen sink, and he was awesome! Very informative, knowledgeable and overall nice guy. I will definitely keep their number for future jobs!
Paid $1–200Reasonable priceDrain cleaning
Brenda11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
BEWARE. What should have been a $3,000 dollar job turned out to be over $15,000. They started the work without giving an estimate which I had only recently found out is illegal. They conveniently kept finding problems and jumped from 3K, to 8K, 11K, to having to pay over 15K since they started the job.
Paid $2,000+Overpriced
kerryLocal Guide · 85 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Unfortunately I had to get this done due to the insurance company but I picked the right company to get it done. Better price with none of that extra stuff I don't need. One company was going to charge me 2k and also by the hour of it required more time. Angel and David handled business fast and professional. The…
Paid $1,200–1,400Reasonable priceService not listed
EricLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great service provider.. provides all solution to fix my issues on my kitchen sink. Excellent service all good advices how to take care of the piping. Will keep their number for future needs, my technician is Ray, Excellent service
Great people they got stuck in a different job so they came a little bit later but as a commodation they didn't charge us which is very kind the service was good overall we are happy
Price assessment: Great price
Price: $1–200
Response from the owner · 2 days ago
Thank you, B M, for your kind words! We're glad to hear that you were happy with the service from Finest Rooter & Plumbing and appreciate your understanding regarding the scheduling. Your satisfaction means a lot to us!
Janeth Quintero1 reviewiTotal number of Google reviews Janeth has written across all businesses on Google Maps, not just this one.
I just moved into my new house and they were so professional! Great service and broke everything down so well for me to understand. Definitely recommend booking with them!
Price assessment: Great price
Services: Garbage disposal installation
Response from the owner · 2 days ago
Thank you, Janeth, for your wonderful review! We're thrilled to hear that you found our service professional and helpful during your move. Your recommendation means a lot to us at Finest Rooter & Plumbing Inc.!
yi tu2 reviewsiTotal number of Google reviews yi has written across all businesses on Google Maps, not just this one.
David is a good and helpful guy. He showed up and explained everything clearly, then fixed the job professionally.
Price assessment: Great price
Price: $1–200
Services: Drain cleaning
Response from the owner · 4 days ago
Thank you, Yi Tu, for your kind words! We’re glad to hear that David provided clear explanations and handled the job professionally. Your feedback means a lot to us at Finest Rooter & Plumbing Inc.
Salina Hernandez1 reviewiTotal number of Google reviews Salina has written across all businesses on Google Maps, not just this one.
Satisfied customer!!! David came out to unclog my kitchen sink, and he was awesome! Very informative, knowledgeable and overall nice guy. I will definitely keep their number for future jobs!
Price assessment: Reasonable price
Price: $1–200
Services: Drain cleaning
Response from the owner · 4 days ago
Thank you so much for your wonderful review, Salina! We're thrilled to hear that David provided such great service while unclogging your kitchen sink. Your support means a lot to us at Finest Rooter & Plumbing Inc., and we look forward to assisting you in the future!
jean wong2 reviewsiTotal number of Google reviews jean has written across all businesses on Google Maps, not just this one.
Very good professional service
We are very satisfied of everything Jaysen did for us.
Response from the owner · a week ago
Thank you, Jean, for your kind words! We're thrilled to hear that you are satisfied with the professional service Jaysen provided at Finest Rooter & Plumbing. Your feedback means a lot to us!
Brenda Rios11 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
BEWARE. What should have been a $3,000 dollar job turned out to be over $15,000. They started the work without giving an estimate which I had only recently found out is illegal. They conveniently kept finding problems and jumped from 3K, to 8K, 11K, to having to pay over 15K since they started the job.
Price assessment: Overpriced
Price: $2,000+
Linda StefanoLocal Guide · 67 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I highly recommend this company! I’ve used their services a couple of times now, and they’ve been absolutely amazing.
My first experience was on Christmas Eve, when they came out that night, in the pouring rain, to clear a drain that was causing flooding. Their willingness to help under those circumstances was incredible!
Today, they tackled a much larger project, installing pipe liners on both sides of my house after tree roots had broken through the underground PVC drainage pipes. They brought a large crew, worked tirelessly into the night, and managed to complete the entire project in just one day!
I’m truly grateful to Ray and his entire team for their professionalism, hard work, and dedication. They’ve been wonderful to work with, and the quality of their work is outstanding. It’s not often you come across a company that goes above and beyond like this. I can’t recommend them highly enough!
Response from the owner · 9 months ago
Thank you for your kind words Linda! We appreciate you and are here for any future plumbing issues.
Dalfin Mathew1 reviewiTotal number of Google reviews Dalfin has written across all businesses on Google Maps, not just this one.
Excellent service from Finest Rooter! Damian was very professional, friendly, and knowledgeable. He did a great job, explained everything clearly, and the pricing was very affordable. I’m very happy with the service and would definitely recommend Finest Rooter to anyone looking for reliable and affordable plumbing service!
Response from the owner · 2 weeks ago
Thank you, Dalfin, for your kind words! We’re glad to hear you had a great experience with Damian and found our service both professional and affordable. Your recommendation means a lot to us at Finest Rooter & Plumbing.
kerry morrowLocal Guide · 85 reviewsiTotal number of Google reviews kerry has written across all businesses on Google Maps, not just this one.
Unfortunately I had to get this done due to the insurance company but I picked the right company to get it done. Better price with none of that extra stuff I don't need. One company was going to charge me 2k and also by the hour of it required more time. Angel and David handled business fast and professional. The work looks clean. I just bought this house so these guys might be my go to guys for future work.
Price assessment: Reasonable price
Price: $1,200–1,400
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you, Kerry, for your wonderful review! We're glad to hear that you found our services to be both professional and cost-effective. We appreciate your trust in Finest Rooter & Plumbing and look forward to being your go-to team for any future needs.
Sara CaldwellLocal Guide · 10 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
David and Damien came out very quickly to fix a clogged toilet. They worked quickly and kept me informed about everything they were doing, and how to best fix the problem with budget in mind. Very professional, polite and efficient.
Response from the owner · 3 weeks ago
Thank you, Sara, for your wonderful review! We’re glad to hear that David and Damien were able to efficiently address your clogged toilet while keeping you informed throughout the process. We appreciate your kind words about our team at Finest Rooter & Plumbing Inc.
