Finishing Touch Car Care logo

Finishing Touch Car Care

Auto dent removal service · Woodbury, MN · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#253 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 72%
4.9 ★★★★★ 168 Google reviews · 23 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
49%reviews answered by the owner
Nov 2026latest review

Finishing Touch Car Care at a glance

Google reviewers rate Finishing Touch Car Care 4.9 out of 5 based on 168 reviews, with the owner responding to nearly half of them. Customers frequently cite reasonable pricing, fast turnaround times, and effective paintless dent removal services that often cost significantly less than traditional body shops. Staff are described as professional and communicative, sometimes offering honest advice on repair feasibility. However, a few low-star reviews mention dissatisfaction with customer service interactions and instances where the shop declined to perform specific repairs, advising customers to seek other providers.

  • Google rating: 4.9 out of 5 from 168 reviews (95% five-star).
  • Reviews on this page: 168 Google reviews (149 with written comments, 17 with photos).
  • Owner responses: the business replied to 49% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Auto Repair Shop serving Woodbury, Minnesota.

Data from Google, last updated November 10, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction93Reliability94Craft & service100Value100Momentum100Replies to reviews43Satisfaction: 93 (median 88)Reliability: 94 (median 85)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 43 (median 59)
Finishing Touch Car CareAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Finishing Touch Car Care: 93/100 on this factor. Category median: 88.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Finishing Touch Car Care: 94/100 on this factor. Category median: 85.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Finishing Touch Car Care: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Finishing Touch Car Care: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Finishing Touch Car Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Finishing Touch Car Care: 43/100 on this factor. Category median: 59.C
43

Bar = this company · dark tick = category median.

Star ratings

168 Google reviews we collected

  • 5 stars16095%
  • 4 stars53%
  • 3 stars11%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 149 written reviews

  • Praise28198%
  • Complaints62%

Topic share

How often each topic comes up in the written reviews

  • Quality & results7526%
  • Price & value5720%
  • Staff & attitude5419%
  • Would recommend4616%
  • Speed & response3311%
  • Honesty & trust155%
  • Communication72%

What customers talk about

We read 149 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Had another dent fixed, Finishing Touch does amazing work!”
    “They had my car done in a day, and it looks like nothing was ever damaged.”
  • “I stopped into Finishing Touch, they looked at my car, gave me a price and I was able to get an appointment for repair in a very reasonable amount of time.”
  • “The people here are clearly masters of their craft and very friendly.”
  • “I very highly recommend this shop, you will not be disappointed.”
  • “I dropped in the same day I called, and Tyler came out to take a look.”
  • “Real honest and reasonable quotes from the owner, Dan, and even saved me $500 by showing me a fix I could easily do myself for $10 if I wanted to try…”
  • “s a really great eye — when I first brought my car in, he immediately explained exactly what he was going to do and walked me through the process in a…”

People customers mention

  • Dan 11 reviews
  • Tyler 4 reviews
  • Meyer 3 reviews
  • Josh 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Finishing Touch Car Care for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

EricLocal Guide · 394 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

If you have a ding, give them a ring! Dan and team have been doing this for years, and are truly craftsmen in their trade. THIS is where to go vs a body shop for those small dings and dents. The body shop has wanted 10x the price!

Customer photo from Eric's review
Checkpoint3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I dinged and dented my brand new Mercedes van building it. They got all the dents out in half a day! There were some I thought there’d be no way they could fix. Awesome job!

Customer photo from Checkpoint's review
LukeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did an absolutely perfect job. They came to my house and did all the cars. I hit a deer and never thought he could get the fender, door and rear quarter!! Amazing thank you so much! Highly recommend for sure.

Customer photo from Luke's reviewCustomer photo from Luke's reviewCustomer photo from Luke's review
Sue8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had paint less dent repair done due to a recent door ding (more like someone’s car door hit my car hard!) luckily it didn’t crease the paint so I could have PDR. I stopped into Finishing Touch, they looked at my car, gave me a price and I was able to get an appointment for repair in a very reasonable amount of…

kLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had another dent fixed, Finishing Touch does amazing work! I very highly recommend this shop, you will not be disappointed.

alejandro4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He did an outstanding job - reasonable pricing and outstanding efficiency and execution. Highly recommend. Cannot even tell there was a dent there.

Photos

Customer reviews

4.9 ★★★★★ 168 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Eric MorleyLocal Guide · 394 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you have a ding, give them a ring! Dan and team have been doing this for years, and are truly craftsmen in their trade. THIS is where to go vs a body shop for those small dings and dents. The body shop has wanted 10x the price!

Ron koch3 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect! Nice job guys . Great turn around , service .

Response from the owner · 2 months ago

Thank you for the kind review. We are happy to hear that you like our work. Please don't hesitate to contact us if you need our assistance again in the future.

Checkpoint3 reviewsTotal number of Google reviews Checkpoint has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I dinged and dented my brand new Mercedes van building it. They got all the dents out in half a day! There were some I thought there’d be no way they could fix. Awesome job!

Response from the owner · 3 months ago

Thank you for the kind review. We are happy to hear that you like our work. Please don't hesitate to contact us if you need our assistance again in the future.

Luke LingleLocal Guide · 26 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an absolutely perfect job. They came to my house and did all the cars. I hit a deer and never thought he could get the fender, door and rear quarter!! Amazing thank you so much! Highly recommend for sure.

Response from the owner · 3 months ago

Thank you for the kind review. We are happy to hear that you like our work. Please don't hesitate to contact us if you need our assistance again in the future.

Sue Fisher8 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had paint less dent repair done due to a recent door ding (more like someone’s car door hit my car hard!) luckily it didn’t crease the paint so I could have PDR. I stopped into Finishing Touch, they looked at my car, gave me a price and I was able to get an appointment for repair in a very reasonable amount of time. The repair was done perfectly, and for the price I was quoted. Everything from the first phone call I made, to picking up my car was a fabulous experience. I highly recommend Finishing Touch! Thank you Dan! Top Notch Company.

Response from the owner · 4 months ago

Thank you for the great review, Sue. We're glad to hear that we were able to repair your dent and make it look as good as new. We are also happy to hear that you enjoyed your experience with us. Please let us know if you need any help in the future.

k rLocal Guide · 29 reviewsTotal number of Google reviews k has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had another dent fixed, Finishing Touch does amazing work! I very highly recommend this shop, you will not be disappointed.

Response from the owner · 5 years ago

Thanks for the review.

alejandro aguilar4 reviewsTotal number of Google reviews alejandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He did an outstanding job - reasonable pricing and outstanding efficiency and execution. Highly recommend. Cannot even tell there was a dent there.

Response from the owner · 5 months ago

Thank you for the great review, Alejandro. We are happy to hear that you like the work that we do and our prices. Feel free to let us know if you need our help again in the future.

John DeutschLocal Guide · 70 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Real honest and reasonable quotes from the owner, Dan, and even saved me $500 by showing me a fix I could easily do myself for $10 if I wanted to try it instead.

Response from the owner · 5 months ago

Thank you for the kind review, John. We are happy to hear that you appreciate our honesty. Feel free to let us know if you need our help in the future.

Adrian KooLocal Guide · 50 reviewsTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I bought a new car just four months ago and suddenly noticed a dent in the hood - I’m not sure what caused it. I knew it was only cosmetic, but it still hurt to see. At first, I thought I would ignore it since I didn’t want to shell out a bunch of money to fix a cosmetic issue. Then I found out about paintless dent removal (PDR) and thought the dent might be a good candidate for it. I called Finishing Touch Car Care and asked if I could stop by for an assessment and estimate, and they told me to feel free to come by anytime. I dropped in the same day I called, and Tyler came out to take a look. He said he was confident it could be fixed and also mentioned possible “side effects,” like the silver/gray paint reflecting light slightly differently - but only someone who works on cars for hours a day would likely notice. He provided a very reasonable estimate, sent the details to my phone via text, and was able to schedule my repair appointment for the next morning. I came in the next morning, and Tyler was at the front desk ready to go. I had to wait in the lobby since I didn’t have anyone to take me home, but it wasn’t an issue - there were restrooms, Wi-Fi, tables and chairs, and a coffee machine. Tyler originally estimated the work would take 2-3 hours, but it ended up taking closer to 1.5 hours. He invited me into the shop to take a look at the repair, and I was genuinely surprised by what he was able to do. It looked like nothing had ever happened to the car (I even had to ask him where the dent had been). After confirming I was satisfied with the results, I paid the quoted price. The people here are clearly masters of their craft and very friendly. Hopefully, I’ll be dent-free for a while, but if I need work again, I’ll definitely be coming back. Thank you Tyler and Finishing Touch!

Response from the owner · 6 months ago

Thank you, Adrain, for the amazing review. We are happy to hear that you like our work. Feel free to let us know if we can help you again in the future.

Sam Adams15 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a major dent for years that I finally decided to do something about. My quote to remove was reasonable, everyone was nice and professional and easy to do business with. The final result was fantastic with the car looking great.

Response from the owner · 7 months ago

Hi Sam! Thank you for the kind review. We are happy to hear that you like our work. Please don't hesitate to contact us if you need our assistance again in the future.

Finishing Touch Car Care on Google Maps →

Business details