Experts Reviews · Company report
Firefighter Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Firefighter Junk Removal

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 254 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firefighter Junk Removal is better than 99% of junk removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firefighter Junk Removal is better than 100% of junk removal services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firefighter Junk Removal is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firefighter Junk Removal is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firefighter Junk Removal is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firefighter Junk Removal is better than —% of junk removal services.–
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Reviews for your job

Customers hired Firefighter Junk Removal for 8 kinds of job.

Firefighter Junk Removal for appliance removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Appliance removal & disposal”

LisaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Excellent manners and communication. Ryan was on time, courteous, efficient, and cleaned after the removal. HIGHLY recommend FireFighter Jun Removal!

Great priceAppliance removal & disposalJunk removal
ChaseLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Austin, Riley, and Travis are extremely hard workers, fun personalities, and had my (very anxious) client laughing and having a great time during this process! They also took care of tossing way more junk than I had anticipated existed in this house, worked very fast, and worked around the animals in the way (they’re great with dogs too)!

Great priceAppliance removal & disposalJunk removal
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The absolute EASIEST and CHEAPEST option for that stuff you’ve been ignoring for too long 🫣 Sent these guys a message and they gave me a quote and got my junk removed within a couple hours! My husband had gotten multiple other quotes for much higher. So this was an easy yes. Besides, who doesn’t want to support our…

Great priceAppliance removal & disposalJunk removal
AndrewLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was a great experience, quick professional and very nice people. Will definitely refer to friends.

Reasonable priceAppliance removal & disposal
Denice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travis was the best, so kind and helpful!

Reasonable priceAppliance removal & disposalJunk removal
Tammie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Travis was very polite and professional, did a fast and thorough job. Its good to have this junk out abd more breathing room!!! I ould use them and recommend them in the future!!

Reasonable priceAppliance removal & disposalJunk removal
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a hot tub removed and the team was amazing! They were responsive, came early, very efficient, extremely professional and skilled at navigating challenges that arose. And they were super nice people. We will 100% use them again!

Reasonable priceAppliance removal & disposalJunk removal
GB1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Made room for me on a busy day. Arrived on time. Removed the appliances lickety split..... with smiles on their faces. A wonderful experience.

Appliance removal & disposal
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys were awesome! On time, well-priced, professional, and done with ~half a truck load in about 30 mins. 10/10 would recommend!

Great priceAppliance removal & disposalJunk removalConstruction debris removal
Darrin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend! Made an inquiry for a medium sized haul and these guys were able to remove it and a super reasonable price. From my initial outreach to having the items hauled off, it took less than 24 hrs.

Appliance removal & disposalJunk removal
moses3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very good. I was amazed what they do. I will use them again.

Great priceAppliance removal & disposalJunk removalDonated goods pickup
Samuel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fire fighter junk removal rocks. You got useless crap taking up space in your life hit my guys up!!!

Great priceAppliance removal & disposalJunk removalElectronic waste removal & disposal
Sid6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys are fast and efficient! They were in and out in less than 5 minutes. Literally. Highly recommend.

Reasonable priceAppliance removal & disposal
SamuelLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have worthless stuff that you didn’t know was worthless till you put it on the curb? Call these guys. Problem solved. Picked up all this worthless junk in 30min. Also Riley is awesome!

Customer photo from Samuel's reviewCustomer photo from Samuel's review
Great priceAppliance removal & disposalJunk removalElectronic waste removal & disposal
EricLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

To start off with, they were amazing and offered a much better price then anywhere else in Austin. I needed a super fast removal from my mom storage space and they answered and showed up within hours. Highly professional and super easy to work with. I talked to Riley and I think Josh, and they went above and beyond…

Great priceAppliance removal & disposalJunk removal
MelisaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing! Very satisfied with their service. I called today, they provided a quote within 10 minutes. Riley was able to make it out within a few hours to get this taken care of. Very professional. Very kind and did an amazing job! Looking forward to sitting on my deck again!

Customer photo from Melisa's review
Great priceAppliance removal & disposalJunk removalConstruction debris removal
Trevor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! Very responsive and fair. I highly recommend Firefighter Junk Removal.

Great priceAppliance removal & disposal
SamLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Riley and Co. were amazing. Right on time, had our stuff out in a flash, great customer service, all at an unbeatable price. I couldn't recommend Firefighter Junk Removal more highly.

Great priceAppliance removal & disposalJunk removal
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Riley was strong, fast and professional. Great price for junk haul off!

Appliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Sherri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very proficient and texted me when they were coming. No complaints

Appliance removal & disposal
RobertLocal Guide · 256 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good communication and I appreciated the sweeping of the driveway. Will use again.

Appliance removal & disposalConstruction debris removal+ Responsiveness+ Professionalism
Kailyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew effectively communicated through text, went above and beyond, and was very trustworthy. He seriously saved us from a horrible situation. Oh and his price was beyond fair! We will definitely use him again.

Appliance removal & disposalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Austin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are awesome! Great and efficient work within a timely manner; not to mention great pricing compared to other Junk-Pickup services. Support your local Firefighters!

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Frances6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew was prompt with his response to my inquiries. He was able to do a pick up with short notice. They arrived on time, asked questions so instructions were clear, and were done within about 20 mins. I am highly satisfied and would use their service again.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
BeckyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are amazing, professional and friendly. They treat you right and the prices are very reasonable. They’re on time and go above and beyond for their customers. I will use them every time we have items that need removal. Thank you guys for making our lives so much easier!

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Lexy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceAppliance removal & disposal
Andre9 months ago★★★★★

Rating only, no written review.

Great priceAppliance removal & disposalJunk removal
phillip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Andrea13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Punctuality+ Quality+ Professionalism
Yolanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Appliance removal & disposal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 1%Not sure 2%

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