Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Firefighter Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Firefighter Junk Removal

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 254 Google reviews

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Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firefighter Junk Removal is better than 99% of junk removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firefighter Junk Removal is better than 100% of junk removal services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firefighter Junk Removal is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firefighter Junk Removal is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firefighter Junk Removal is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firefighter Junk Removal is better than —% of junk removal services.–
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Reviews for your job

Customers hired Firefighter Junk Removal for 8 kinds of job.

Firefighter Junk Removal for electronic waste removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electronic waste removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Electronic waste removal & disposal”

Anna14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super friendly! Super quick! And were able to squeeze me in last minute. I recommend!

Not sureJunk removalElectronic waste removal & disposal
Samuel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fire fighter junk removal rocks. You got useless crap taking up space in your life hit my guys up!!!

Great priceAppliance removal & disposalJunk removalElectronic waste removal & disposal
SamuelLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have worthless stuff that you didn’t know was worthless till you put it on the curb? Call these guys. Problem solved. Picked up all this worthless junk in 30min. Also Riley is awesome!

Customer photo from Samuel's reviewCustomer photo from Samuel's review
Great priceAppliance removal & disposalJunk removalElectronic waste removal & disposal
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

You guys were great, far surpassed my expectations. I’m glad to have y’all as my good to guys! Thanks for all your hard work. I’ll be using y’all again. I highly recommend these guys!

Electronic waste removal & disposalHazardous waste removal & disposalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
BeckyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are amazing, professional and friendly. They treat you right and the prices are very reasonable. They’re on time and go above and beyond for their customers. I will use them every time we have items that need removal. Thank you guys for making our lives so much easier!

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Mona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal161—
Furniture removal31—
House & garage cleanouts31—
Appliance removal & disposal30—
Yard debris removal19—
Construction debris removal17—
Donated goods pickup7—
Electronic waste removal & disposal6—

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