ANT EXTERMINATORS · SCOTTSDALE, AZ
Firehouse Pest Control Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%64+9.6Craft & service 20%29+5.8Value 10%91+9.1Momentum 8%22+1.8Track record 7%56+3.9Accountability 5%56+2.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Firehouse Pest Control Services

Better than 73% of ant exterminators · #11 of 40

5.0★1,313 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Firehouse Pest Control Services for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Cockroach extermination”

★★★★★ Chris · Edited 3 weeks ago

Very knowledgeable, great communication and excellent service

Reasonable priceHome inspectionSpider exterminationCockroach extermination
★★★★★ Keely · 4 months ago

Manny from Firehouse Pest was amazing! On time, great communication, fast & efficient with his work! Hit every single spot and crevice that we have found cockroaches - he truly went above and beyond!

Reasonable priceCockroach extermination
★★★★★ Barbara · Edited 4 months ago

Fire House Pest Control delivers wonderful service. Mason did an outstanding job today and deserves recognition. Thank you!

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ Valerie · 4 months ago

Firehouse is best company in the valley! Highly recommend

Great priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ terence · Edited 5 months ago

Thanks for a good job Matthew. I appreciate you getting all the cobwebs and inside our garage.

General pest inspectionCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cody · 5 months ago

They do an incredible job every time! There guys show up on time are super polite, friendly, and respectful!

Spider exterminationCockroach exterminationBug & insect extermination
★★★★★ Colleen · 7 months ago

Stephan was on time, courteous and professional, thank you!

Paid $140–160Reasonable priceCockroach exterminationAnt extermination
★★★★★ Joe · 8 months ago

Rley and the whole team have been great so far.

Paid $60–80Great priceSpider exterminationFlea & mite exterminationCockroach extermination
★★★★★ Vic · 11 months ago

I had Firehouse Pest come out and the worker was wonderful. Very knowledgeable and helpful to the spraying and he also was very kind!

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
★★★★★ Marie · Edited 11 months ago

Very happy with the service Chris provided. He was efficient and explained about the spray he was using. He also stated that I was able to call between scheduled services if I needed additional service. Chris was professional and polite.

Paid $40–60Reasonable priceCockroach extermination
★★★★★ Karen · Edited a year ago

Andy was fabulous! He was able to take care of all my pest needs inside and outside my home. I love firehouse pest!

Spider exterminationCockroach exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Denise · Edited 2 years ago

We are very pleased with Firehouse Pest Control, they are always very prompt. Chris was kind, efficient and very attentive. He was very sure to cover everything and check with us. Thank you very much! Highly recommend !!

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Chad · Edited 2 years ago

I've been a client for about 2 years and couldn't be happier! Professional, timely and courteous sums them up. We had a wasp problem near our pool and within a few days we were wasp free. The only pests I now see are dead ones.

Cockroach exterminationHornet & wasp extermination
★★★★★ Kyle · 3 years ago

Andrew with Firehouse Pest Control took his time and made sure to cover all of our concerns. We’ve been having a scorpion problem and he took some extra steps to help get it under control and hopefully gone for good.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Virginia · Edited 3 years ago

I’ve been using firehouse Pest for over a year now and I’m super happy with them . Not only are they super professional but they are also super informative and tell you what they are doing and why . And they are great with working around your schedule .I can definitely say , Riley ,Michael and Andrew are all great…

Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Rylee · 3 years ago

If y’all need a pest control company that takes care of the bug issues, I’m telling you Firehouse Pest is it! They take care of it all. I recently moved and had an encounter with a few creepy crawlers and Jonah came out as soon as possible and sprayed again! Haven’t seen any of those nasty things since! Thank you…

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ katie · 3 years ago

Used to have a scorpion and roach problem after moving in and now I feel totally safe walking around without shoes on thanks to fire house

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sam · 3 years ago

These guys are the CIA for bugs.. completely eradicated! A bugs biggest fear!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ melissa · 4 years ago

They are attentive, professional, and do a very thorough job spraying for pests around my home. We never see scorpions any more! I definitely recommend them.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · 4 years ago

We have 7 business properties that they take care of for us and we are very happy with the service!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jessica · 4 years ago

I have been using them for about 3 years and i love them. I would highly recommend them

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lea · 4 years ago

Michael is very professional and good customer service

Ant exterminationBug & insect exterminationCockroach extermination
★★★★★ Jennifer · 4 years ago

Finally a pest control service that is quality! Scheduling was super easy. They were able to get me immediately in. I love that they give you an exact ETA of their arrival so you can plan your day accordingly & they are NOT late. Employees are very communicative, friendly, patient, and professional. They took the…

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ K · 4 years ago

These gentlemen were nothing but 100% professional and informative and helped me in eliminating the one thing that I hate the most in this world that is cockroaches. I'm definitely using their service again and again and will definitely tell my friends and tell my friends to tell their friends about the wonderful…

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Rev. · 4 years ago

This company is amazing. They offer a great service and have the lowest prices around. They do a thorough job. They listen and actually care about their customers. Riley is just an amazing person. Colton and Dillion are very helpful and the whole company is ran by honest reliable people. I would reccomend this…

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ C · 4 years ago

Best pest control company in the valley.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sterling · 5 years ago

I am in a fairly unique situation in that I know an exterminator coming to just my apartment won't fix the job (the landlord won't help and the other tenants wrongly think it is just the way it is so why throw away money to try and fix it) and that it is more cost - effective for me to know what to buy and use to…

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kera · 5 years ago

Very communicative, friendly, and concerned about the health of my dogs. Michael worked quickly and explained what was done and what to expect. They will come back if you have any issues (we have not had any thankfully). We have been sprayed twice now and there are no more crickets or cockroaches! Highly recommend!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kaleb · 4 months ago

Rating only, no written review.

Rodent exterminationTermite exterminationSpider extermination
★★★★★ Oscar · 4 months ago

Rating only, no written review.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
★★★★★ daniel · 10 months ago

Rating only, no written review.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Chris · Edited 3 years ago

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Value
★★★★★ Kevin · 3 years ago

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Sophia · 4 years ago

Rating only, no written review.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jason · 5 years ago

Rating only, no written review.

Cockroach extermination+ Punctuality
★★★★★ Michael · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Anita · 5 years ago

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Firehouse, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (103 reviews)2024-Q2: 4.99★ (148 reviews)2024-Q3: 4.99★ (119 reviews)2024-Q4: 4.97★ (63 reviews)2025-Q1: 4.98★ (62 reviews)2025-Q2: 4.93★ (56 reviews)2025-Q3: 4.98★ (108 reviews)2025-Q4: 4.99★ (125 reviews)2026-Q1: 4.96★ (96 reviews)2026-Q2: 4.95★ (130 reviews)2026-Q3: 4.93★ (71 reviews)2026-Q4: 5.00★ (41 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$60-39% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 50%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%64+9.6Craft & service 20%29+5.8Value 10%91+9.1Momentum 8%22+1.8Track record 7%56+3.9Accountability 5%56+2.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
79
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
91
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
22
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
56
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
56

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+142 / −0
Professionalism
+163 / −0
Responsiveness
+149 / −0
Punctuality
+142 / −0
Value
+135 / −0

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