ANT EXTERMINATORS · SCOTTSDALE, AZ
Firehouse Pest Control Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%64+9.6Craft & service 20%29+5.8Value 10%91+9.1Momentum 8%22+1.8Track record 7%56+3.9Accountability 5%56+2.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Firehouse Pest Control Services

Better than 73% of ant exterminators · #11 of 40

5.0★1,313 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Firehouse Pest Control Services for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Flea & mite extermination”

★★★★★ Barbara · Edited 4 months ago

Fire House Pest Control delivers wonderful service. Mason did an outstanding job today and deserves recognition. Thank you!

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ Valerie · 4 months ago

Firehouse is best company in the valley! Highly recommend

Great priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Joe · 8 months ago

Rley and the whole team have been great so far.

Paid $60–80Great priceSpider exterminationFlea & mite exterminationCockroach extermination
★★★★★ Vic · 11 months ago

I had Firehouse Pest come out and the worker was wonderful. Very knowledgeable and helpful to the spraying and he also was very kind!

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
★★★★★ Brittney · a year ago

Manny is always professional and very kind. He explains to me every step that he is taking and what the treatment is and it makes me feel so comfortable, especially with kids and animals in the house!

Paid $20–40Great priceFlea & mite exterminationBug & insect extermination
★★★★ Denise · Edited 2 years ago

We are very pleased with Firehouse Pest Control, they are always very prompt. Chris was kind, efficient and very attentive. He was very sure to cover everything and check with us. Thank you very much! Highly recommend !!

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Brian · 4 years ago

We have 7 business properties that they take care of for us and we are very happy with the service!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ daniel · 10 months ago

Rating only, no written review.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Kevin · 3 years ago

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ kimberly · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism

vs category

Blue = Firehouse, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (103 reviews)2024-Q2: 4.99★ (148 reviews)2024-Q3: 4.99★ (119 reviews)2024-Q4: 4.97★ (63 reviews)2025-Q1: 4.98★ (62 reviews)2025-Q2: 4.93★ (56 reviews)2025-Q3: 4.98★ (108 reviews)2025-Q4: 4.99★ (125 reviews)2026-Q1: 4.96★ (96 reviews)2026-Q2: 4.95★ (130 reviews)2026-Q3: 4.93★ (71 reviews)2026-Q4: 5.00★ (41 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$60-39% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 50%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%64+9.6Craft & service 20%29+5.8Value 10%91+9.1Momentum 8%22+1.8Track record 7%56+3.9Accountability 5%56+2.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
79
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
91
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
22
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
56
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
56

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+142 / −0
Professionalism
+163 / −0
Responsiveness
+149 / −0
Punctuality
+142 / −0
Value
+135 / −0

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