Experts Reviews · Company report
Firehouse Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Momentum penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Firehouse Roofing

McLendon-Chisholm, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 63 roof cleaning · 4.9★ from 242 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firehouse Roofing is better than 85% of roof cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firehouse Roofing is better than 68% of roof cleaning.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firehouse Roofing is better than 76% of roof cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firehouse Roofing is better than 83% of roof cleaning.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Firehouse Roofing for 8 kinds of job.

Firehouse Roofing for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 12

All 21 Google reviews tagged “Gutter installation” · showing 20

Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

Disappointed to have to edit this review, but years of warranty issues from our new roof means we can no longer recommend. The warranty projects have been challenging, time-consuming, and ongoing. It’s always better when work is done right the first time, especially when it’s a major investment in your home.

Attic ventingAttic venting installationAttic venting repairs
Ivan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very detailed oriented consultation and amazing quality work from start to end. I would definitely use his services again for all of my roofing services!

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a couple holes in the corner of our house and Firehouse came out and replaced the gutters and the wood! We also had all of our caps replaced with their advanced rubber version to make sure moisture stays out! Skyler was great!

Gutter installationGutter repairsRoof damage repair
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skylar and Christian

Gutter installationRoof inspectionRoof installation+ Professionalism
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Skyler and team for doing such an awesome job on my roof and installation of my new rain gutters w/ debris guards. Y’all were the best!

Gutter installationRoof repair+ Responsiveness+ Punctuality+ Quality
Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the pleasure of working with Firehouse Roofing Company’s Advisor, Skyler Bean, and we couldn't be happier with the experience. His professionalism, attention to detail, and effective communication made the entire roofing project a seamless process. From the initial assessment to the final inspection, he…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience having our roof replaced by Firehouse. Met with two other contractors before contacting Firehouse, and neither came close to matching the professionalism, transparency, and responsiveness of Firehouse. Skyler was very thorough and professional throughout the entire process. From the…

Attic venting installationGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
MattLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Firehouse roofing in 2016 for hail damage and had a great experience, so I decided to call them in 2023 when we got hit with hail again. I had my insurance adjuster out prior to calling Firehouse so I could get the insurance claim rolling. Zayne with Firehouse came out and reviewed the adjuster’s report and…

Gutter installationRoof installation+ Responsiveness+ Quality+ Professionalism
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex At Firehouse Roofing was very professional and thorough and helped out with our insurance process. We highly recommend Firehouse and Alex Buchanan.

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After the massive hail storm in February 2022, our roof was in need of replacement. I was very cautious as to which roofer to use due to the high number of bogus roofing companies in Texas. A neighbor recommended Firehouse Roofing so we gave them a call for a consultation. We met with Alex Buchanan which was…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Firehouse did a great job. Andrew Helms was with us throughout the entire project. He even came back to be sure everything was to our satisfaction. We would highly recommend Firehouse.

Gutter installation+ Quality
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm am so glad I contacted Firehouse Roofing for our roof replacement and gutter installation. Alex, our sales representative, was knowledgeable and very honest about what we needed done. He actually listened to our concerns and found affordable solutions to them. Will use Firehouse again in the future!

Attic venting repairsGutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Firehouse Roofing did an amazing job on our roof. I’m blown away by their professionalism and timeliness in the process. Everyone has been great to work with. Alex especially has been amazing from start to finish. He helped us with insurance, HOA permits, and everything along the way! I’m so glad we chose Firehouse Roofing. Our home looks great!

Customer photo from Grace's review
Attic venting installationGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Firehouse did a great job. Thanks to Alex, James and his crew. Also Tiffany and Jessica and Shannon. They made the entire process very easy. I highly recommend.

Attic venting installationGutter installationRoof installation+ Punctuality+ Professionalism
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were referred to Firehouse and couldn’t be more happy with the service. Aaron C. ensured that we understood the process and was patient with answering all of our questions. You can tell he really believes in the company’s mission. We needed a new roof and gutters due to storm damage and they went above and…

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had hail damage on our roof and our insurance agency recommended we contact Eric Wimpee with Firehouse Roofing. Eric was very professional and responsive throughout the claims and installation process. I would definitely recommend Eric Wimpee & Firehouse Roofing for roofing repairs.

Attic venting installationGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Firehouse team did a great job replacing my hail damaged roof and gutters. Bradley explained everything in detail and made sure any problems were resolved. He even hand-delivered a new garden rake that was accidently broken! Shannon and James were also very professional and easy to discuss any concerns with. I…

Gutter installationRoof installation
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After the hail damage we sustained from the storm recently, Aaron Castellanos from Firehouse Roofing was ready to help us with getting our new roof. Aaron walked us through all of the steps and was never pushy. He listened to our questions and worked with us to get exactly what we wanted. On the day of installation,…

Gutter installationRoof installation
Letty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. Bradley Simpson was extremely professional, helpful, and made the process so easy. Rooftop did a great job with our roof and gutters. Their staff followed up to see if we had any questions or concerns. We would highly recommend them. We especially want to thank Bradley for his continuous…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Service!!!

Gutter cleaningGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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