Experts Reviews · Company report
Firehouse Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Momentum penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Firehouse Roofing

McLendon-Chisholm, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 63 roof cleaning · 4.9★ from 242 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firehouse Roofing is better than 85% of roof cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firehouse Roofing is better than 68% of roof cleaning.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firehouse Roofing is better than 76% of roof cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firehouse Roofing is better than 83% of roof cleaning.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Firehouse Roofing for 8 kinds of job.

Firehouse Roofing for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 15

All 27 Google reviews tagged “Roof damage repair”

Ivan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very detailed oriented consultation and amazing quality work from start to end. I would definitely use his services again for all of my roofing services!

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
NativeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Update: Since these people left I have found one errant roofing nail in the landscaping in a matter of years. I’ve never seen a roofing crew quite as thorough on their cleaning, leaving NO evidence behind that a roofing job was just completed. They damaged my landscaping none, nor anything else for that matter, and…

Roof damage repairRoof installation+ Responsiveness+ Punctuality+ Quality
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roofing repairs due to granule loss. Also gutter leaf guard installation. Good communication, prompt service good work. Insurance company required the repairs and approved the work. Well done. Scope of project 14500.00

Gutter repairsRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a couple holes in the corner of our house and Firehouse came out and replaced the gutters and the wood! We also had all of our caps replaced with their advanced rubber version to make sure moisture stays out! Skyler was great!

Gutter installationGutter repairsRoof damage repair
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skyler Bean was extremely helpful and professional in helping us get our roof repaired. He contacted our insurance and kept us updated over a 4 month period. We really appreciated his help and support. We had great deal of confidence in his guidance. Thank you, Skyler.

Attic venting installationAttic venting repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the pleasure of working with Firehouse Roofing Company’s Advisor, Skyler Bean, and we couldn't be happier with the experience. His professionalism, attention to detail, and effective communication made the entire roofing project a seamless process. From the initial assessment to the final inspection, he…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
RenataLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with Alex and Firehouse Roofing. I have to say they're not cheap but they provide a leak proof warranty. We will see. Alex was great!

Roof damage repair+ Quality
RobLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had reached out to Firehouse Roofing to do some repairs, but not replace the entire roof. Jake Dunaway was our first contact and was a solid, professional, guiding us all along the way, including working out financing. Jake was efficient and responsive. We had the work done while we were away on vacation, but with…

Attic venting installationRoof damage repair+ Quality+ Professionalism
Aldwin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with my experience using Firehouse Roofing and couldn't be happier with the new roof and ventilation! I messaged Firehouse Roofing through their website to initially set up a roof inspection (for suspected leaks). They were quick to respond and dispatched Bradley Simpson for the inspection. Brad…

Attic ventingAttic venting installationExterior finishing+ Responsiveness+ Punctuality+ Quality
Jesse4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were referred to Alex B with Firehouse by family for a roof replacement after getting substantial hail damage and could not have been happier with the result. Alex was super friendly, knowledgeable, and responsive and the installation crew did a fantastic job. The previous roof put on by our house’s previous…

Roof damage repair+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went up on the roof a month ago to look at damage and noticed it was more extensive than I thought. I had used Firehouse roofing before and they did an excellent job, so I called them and asked them to inspect the rest, let me know what it would take to repair. Bradley came out looked everything over, and…

Attic venting installationAttic venting repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Philip13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Firehouse Roofing because they provided good communication through the whole process. They were on time for all appointments. They provided clear feedback on how the process would work for replacing the roof for my house

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Firehouse Roofing did an amazing job on our roof. I’m blown away by their professionalism and timeliness in the process. Everyone has been great to work with. Alex especially has been amazing from start to finish. He helped us with insurance, HOA permits, and everything along the way! I’m so glad we chose Firehouse Roofing. Our home looks great!

Customer photo from Grace's review
Attic venting installationGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always the best service from firehouse roofing. Eric Wimpee is awesome and takes great care of my roof.

Roof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were referred to Firehouse and couldn’t be more happy with the service. Aaron C. ensured that we understood the process and was patient with answering all of our questions. You can tell he really believes in the company’s mission. We needed a new roof and gutters due to storm damage and they went above and…

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Firehouse Roofing. I reached out to Andrew Helms and was able to schedule inspection for the next day. He showed me various options and pricing for each so I could control cost. The team came out to do the repairs on scheduled date and I received photos on progress and finished product.…

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Company did a fantastic job, they were very professional. Our sales representative Skyler was exceptional in the way he handled our roofing issues, I will recommend him anytime!

Roof damage repairRoof inspection+ Professionalism
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake at Firehouse Roofing did a wonderful job and was very helpful. The roof repair was completed with quality and in a timely manner.

Roof damage repair+ Responsiveness+ Punctuality+ Quality
HenryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake Was My Point Of Contact They Did A Outstanding Job And I Think The Price Was Reasonable And The Job Was Completed On Time They Also Did A Great 👍🏽 Job Cleaning Up Afterwards

Roof damage repairRoof repairSkylight repair+ Responsiveness+ Punctuality+ Quality
Becky7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found out we had a leak Thanksgiving morning. I called Firehouse roofing and the owner contacted me ASAP. On a holiday. I didn’t expect a response nor a representative to come out until the following week. However, the company sent over Aaron C. the next day. He was on time, thorough, and did not rush the…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Wil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Firehouse Roofing is the place to go for all of your roofing needs. They responded quickly to our situation, provided great communication and completed the job in one day. We had multiple spots on the roof that needed repair and they also removed/replaced our attic gables with new wood and screens. Would definitely recommended.

Attic venting repairsRoof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Service!!!

Gutter cleaningGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Jori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Firehouse Roofing is AMAZING!!! Bradley Simpson was extremely helpful and took care of us! Would highly recommend him ! Wonderful customer service! Mrs Riley

Roof damage repair
Artemio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The company overall was great but an employee that stood out the most was Aaron Castillons he is very patient, knowledgeable, respectful and helped me throu the whole process. We need to have more good people like that !!!

Roof damage repair+ Professionalism
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is fantastic to work with…very easy to communicate with and very quick to respond. Alex Buchanan was very professional and helpful with everything that we needed to get repairs done!

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Brenton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Curtis did a great job and was always polite.

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jake A from Firehouse Roofing is a fantastic technician. Jake A is professional with the warm and caring smile. He is very transparent! I would recommend him to anyone that is looking for roof replacement or any repairs

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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