Experts Reviews · Company report
Firehouse Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Momentum penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Firehouse Roofing

McLendon-Chisholm, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 63 roof cleaning · 4.9★ from 242 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firehouse Roofing is better than 85% of roof cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firehouse Roofing is better than 68% of roof cleaning.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firehouse Roofing is better than 76% of roof cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firehouse Roofing is better than 83% of roof cleaning.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Firehouse Roofing for 8 kinds of job.

Firehouse Roofing for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 19

All 50 Google reviews tagged “Roof inspection” · showing 20

Ivan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very detailed oriented consultation and amazing quality work from start to end. I would definitely use his services again for all of my roofing services!

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Natalee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ryan with Firehouse Roofing was excellent from start to finish. He was professional, knowledgeable, and incredibly thorough in walking me through everything, which made the entire process feel easy and stress-free. What stood out most was how trustworthy he was, I never felt pressured, just well-informed and taken…

Roof inspection
JoAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Slater Bean was the inspector who did a thorough job of uncovering the entrance and exit point of a rodent in my attic. He explained what was necessary to seal the attic and patiently answered all my questions. Visit also included a roof inspection.

Roof inspectionService not listed
Todd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I just want to share that I had Fireshouse Roofing do an attic inspection due to possible squirrels and or rodents in my attic. They came out and did an inspection and found out that I had both squirrels and roof rats. As you can imagine this was not good news, however Fireshouse Roofing took control, sealed the…

Roof inspection
Trent6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Firehouse Roofing to put on gutter guards and do a roof repair. Andrew Helms and the team did a great work and I highly recommend them. Great work and great value.

Gutter cleaningGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roofing repairs due to granule loss. Also gutter leaf guard installation. Good communication, prompt service good work. Insurance company required the repairs and approved the work. Well done. Scope of project 14500.00

Gutter repairsRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a couple holes in the corner of our house and Firehouse came out and replaced the gutters and the wood! We also had all of our caps replaced with their advanced rubber version to make sure moisture stays out! Skyler was great!

Gutter installationGutter repairsRoof damage repair
Micah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

With so many roofing companies out there, it’s hard to find one that you can trust and actually cares, well look no further, Andrew Helms and fire house roofing are the best in the business. Andrew made it so easy for us and made us feel super cared for throughout the entire process. Thank you so much Andrew!!

Roof inspectionRoof repair+ Quality+ Professionalism
Chase8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew Helms provided incredible service and information in regards to my family’s roof. Top notch service and highly recommend!!!

Roof inspection+ Responsiveness+ Punctuality+ Quality
Rachael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was referred to Firehouse Roofing by Milestone because of an issue I was experiencing. There were quite a few things I was impressed with on this visit. First, Eric arrived at 10am, exactly the time I was given by the office. The first thing he did after introducing himself was to ask to see the problem I was…

Roof inspectionService not listed+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having a new HVAC system put in and Jake Dunaway stopped by to check and ensure that the HVAC was connected properly to the roof. While he was up there, he inspected my entire room and found two issues minor issues with two of my stacks which he promptly fixed (sealed and repainted) for free which was just…

Roof inspection+ Professionalism+ Value
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skylar and Christian

Gutter installationRoof inspectionRoof installation+ Professionalism
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skyler Bean was extremely helpful and professional in helping us get our roof repaired. He contacted our insurance and kept us updated over a 4 month period. We really appreciated his help and support. We had great deal of confidence in his guidance. Thank you, Skyler.

Attic venting installationAttic venting repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the pleasure of working with Firehouse Roofing Company’s Advisor, Skyler Bean, and we couldn't be happier with the experience. His professionalism, attention to detail, and effective communication made the entire roofing project a seamless process. From the initial assessment to the final inspection, he…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience having our roof replaced by Firehouse. Met with two other contractors before contacting Firehouse, and neither came close to matching the professionalism, transparency, and responsiveness of Firehouse. Skyler was very thorough and professional throughout the entire process. From the…

Attic venting installationGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was fantastic at explaining the process. All the guys were very polite, helpful in letting us know what was going on. I would definitely recommend!!

Attic ventingRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex At Firehouse Roofing was very professional and thorough and helped out with our insurance process. We highly recommend Firehouse and Alex Buchanan.

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
McKenzie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bradley, Skyler and Jake went to make sure my roof had no damage from the hail. They were super honest and told me everything looked good! Definitely recommend

Roof inspection+ Responsiveness+ Punctuality+ Quality
Jared8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul was thorough, personable and detail oriented. Great service from start to finish.

Attic venting repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Aldwin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with my experience using Firehouse Roofing and couldn't be happier with the new roof and ventilation! I messaged Firehouse Roofing through their website to initially set up a roof inspection (for suspected leaks). They were quick to respond and dispatched Bradley Simpson for the inspection. Brad…

Attic ventingAttic venting installationExterior finishing+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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