Experts Reviews · Company report
Firehouse Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Momentum penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Firehouse Roofing

McLendon-Chisholm, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 63 roof cleaning · 4.9★ from 242 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firehouse Roofing is better than 85% of roof cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firehouse Roofing is better than 68% of roof cleaning.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firehouse Roofing is better than 76% of roof cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firehouse Roofing is better than 83% of roof cleaning.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Firehouse Roofing for 8 kinds of job.

Firehouse Roofing for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 19

All 50 Google reviews tagged “Roof inspection” · showing 40

Ivan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very detailed oriented consultation and amazing quality work from start to end. I would definitely use his services again for all of my roofing services!

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Natalee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ryan with Firehouse Roofing was excellent from start to finish. He was professional, knowledgeable, and incredibly thorough in walking me through everything, which made the entire process feel easy and stress-free. What stood out most was how trustworthy he was, I never felt pressured, just well-informed and taken…

Roof inspection
JoAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Slater Bean was the inspector who did a thorough job of uncovering the entrance and exit point of a rodent in my attic. He explained what was necessary to seal the attic and patiently answered all my questions. Visit also included a roof inspection.

Roof inspectionService not listed
Todd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I just want to share that I had Fireshouse Roofing do an attic inspection due to possible squirrels and or rodents in my attic. They came out and did an inspection and found out that I had both squirrels and roof rats. As you can imagine this was not good news, however Fireshouse Roofing took control, sealed the…

Roof inspection
Trent6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Firehouse Roofing to put on gutter guards and do a roof repair. Andrew Helms and the team did a great work and I highly recommend them. Great work and great value.

Gutter cleaningGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roofing repairs due to granule loss. Also gutter leaf guard installation. Good communication, prompt service good work. Insurance company required the repairs and approved the work. Well done. Scope of project 14500.00

Gutter repairsRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a couple holes in the corner of our house and Firehouse came out and replaced the gutters and the wood! We also had all of our caps replaced with their advanced rubber version to make sure moisture stays out! Skyler was great!

Gutter installationGutter repairsRoof damage repair
Micah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

With so many roofing companies out there, it’s hard to find one that you can trust and actually cares, well look no further, Andrew Helms and fire house roofing are the best in the business. Andrew made it so easy for us and made us feel super cared for throughout the entire process. Thank you so much Andrew!!

Roof inspectionRoof repair+ Quality+ Professionalism
Chase8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew Helms provided incredible service and information in regards to my family’s roof. Top notch service and highly recommend!!!

Roof inspection+ Responsiveness+ Punctuality+ Quality
Rachael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was referred to Firehouse Roofing by Milestone because of an issue I was experiencing. There were quite a few things I was impressed with on this visit. First, Eric arrived at 10am, exactly the time I was given by the office. The first thing he did after introducing himself was to ask to see the problem I was…

Roof inspectionService not listed+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having a new HVAC system put in and Jake Dunaway stopped by to check and ensure that the HVAC was connected properly to the roof. While he was up there, he inspected my entire room and found two issues minor issues with two of my stacks which he promptly fixed (sealed and repainted) for free which was just…

Roof inspection+ Professionalism+ Value
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skylar and Christian

Gutter installationRoof inspectionRoof installation+ Professionalism
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skyler Bean was extremely helpful and professional in helping us get our roof repaired. He contacted our insurance and kept us updated over a 4 month period. We really appreciated his help and support. We had great deal of confidence in his guidance. Thank you, Skyler.

Attic venting installationAttic venting repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the pleasure of working with Firehouse Roofing Company’s Advisor, Skyler Bean, and we couldn't be happier with the experience. His professionalism, attention to detail, and effective communication made the entire roofing project a seamless process. From the initial assessment to the final inspection, he…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience having our roof replaced by Firehouse. Met with two other contractors before contacting Firehouse, and neither came close to matching the professionalism, transparency, and responsiveness of Firehouse. Skyler was very thorough and professional throughout the entire process. From the…

Attic venting installationGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was fantastic at explaining the process. All the guys were very polite, helpful in letting us know what was going on. I would definitely recommend!!

Attic ventingRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex At Firehouse Roofing was very professional and thorough and helped out with our insurance process. We highly recommend Firehouse and Alex Buchanan.

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
McKenzie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bradley, Skyler and Jake went to make sure my roof had no damage from the hail. They were super honest and told me everything looked good! Definitely recommend

Roof inspection+ Responsiveness+ Punctuality+ Quality
Jared8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul was thorough, personable and detail oriented. Great service from start to finish.

Attic venting repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Aldwin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with my experience using Firehouse Roofing and couldn't be happier with the new roof and ventilation! I messaged Firehouse Roofing through their website to initially set up a roof inspection (for suspected leaks). They were quick to respond and dispatched Bradley Simpson for the inspection. Brad…

Attic ventingAttic venting installationExterior finishing+ Responsiveness+ Punctuality+ Quality
Philip13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Firehouse Roofing because they provided good communication through the whole process. They were on time for all appointments. They provided clear feedback on how the process would work for replacing the roof for my house

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job well done. Roof technician Jake Arledge was outstanding explaining the roof damage and repairs needed. Repair crew was out in a couple of days and did excellent work. Would highly recommend and will use them again. Thank you Firehouse Roofing.

Attic ventingRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Firehouse Roofing did an amazing job on our roof. I’m blown away by their professionalism and timeliness in the process. Everyone has been great to work with. Alex especially has been amazing from start to finish. He helped us with insurance, HOA permits, and everything along the way! I’m so glad we chose Firehouse Roofing. Our home looks great!

Customer photo from Grace's review
Attic venting installationGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Prince2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the quality service offered by Eric and Zayne from firehouse roofing…

Roof inspection
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were referred to Firehouse and couldn’t be more happy with the service. Aaron C. ensured that we understood the process and was patient with answering all of our questions. You can tell he really believes in the company’s mission. We needed a new roof and gutters due to storm damage and they went above and…

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently replaced my roof and Jeff Nutt made the whole process easy. Firehouse roofing =Trustworthy company!

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time experience getting a roof replaced, Andrew and his team were wonderful from start to finish, professional, efficient, friendly, they paid attention to every detail and took care of everything for me. I highly recommend Firehouse Roofing!

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Yugy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake Dunnaway was a consummate professional who helped me determine the problem with a leak in my roof after the recent heavy rainfall. He assessed the situation and ended up recommending that I reach out to the person who installed the roof originally because they should be liable for the repair and also told me…

Roof inspectionService not listed+ Responsiveness+ Professionalism
KirbyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had the roof inspected and found alot of hail and wind damage. Jake explained everything precisely how it would take place and kept in contact with updates the whole time. The project manager James checked in with updates and explaininations. Awesome!

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Professionalism
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Company did a fantastic job, they were very professional. Our sales representative Skyler was exceptional in the way he handled our roofing issues, I will recommend him anytime!

Roof damage repairRoof inspection+ Professionalism
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric Wimpee, Shannon, and the rest of the Firehouse team provided an exceptional service. They were very communicative, and answered any questions that we had. They were also able to get the roof replaced in timely and efficient manner. I highly recommend them!

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Marco6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric came out on time to inspect our roof. He was very professional and great to work with.

Roof inspection+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had hail damage on our roof and our insurance agency recommended we contact Eric Wimpee with Firehouse Roofing. Eric was very professional and responsive throughout the claims and installation process. I would definitely recommend Eric Wimpee & Firehouse Roofing for roofing repairs.

Attic venting installationGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric was awesome very professional and knowledgeable. I will use him again for my next roof.

Attic ventingRoof inspectionRoof installation+ Professionalism
Letty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. Bradley Simpson was extremely professional, helpful, and made the process so easy. Rooftop did a great job with our roof and gutters. Their staff followed up to see if we had any questions or concerns. We would highly recommend them. We especially want to thank Bradley for his continuous…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bradley is friendly and helpful. Awesome company.

Roof inspection+ Quality
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Several days ago I needed an inspection conducted on my roof and I called Firehouse Roofing. Jake Arledge was the technician who came out and he was very knowledgeable and professional throughout the entire inspection. I would highly recommend Firehouse Roofing based on the service/inspection that was done.

Roof inspection+ Professionalism
Brownbagg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bradley was the best. Very respectful and helped me and my family receive an inspection. Will definitely come back to Bradley in the future when it’s time to replace our roof.

Roof inspection
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Service!!!

Gutter cleaningGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eric Wimpee was super helpful

Roof inspection+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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