Experts Reviews · Company report
Firehouse Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Momentum penalty83−1.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Firehouse Roofing

McLendon-Chisholm, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 63 roof cleaning · 4.9★ from 242 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firehouse Roofing is better than 85% of roof cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firehouse Roofing is better than 68% of roof cleaning.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firehouse Roofing is better than 76% of roof cleaning.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firehouse Roofing is better than 83% of roof cleaning.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firehouse Roofing is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Firehouse Roofing for 8 kinds of job.

Firehouse Roofing for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$12k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 20

All 22 Google reviews tagged “Roof repair for storm & wind damage”

NikkiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an outstanding experience with Firehouse Roofing! Tanner was extremely professional, knowledgeable, and thorough throughout the entire inspection. He took the time to document everything with clear photos and carefully explained each finding in a way that was easy to understand. I never felt rushed, and…

Roof repair for storm & wind damage
Ivan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very detailed oriented consultation and amazing quality work from start to end. I would definitely use his services again for all of my roofing services!

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a couple holes in the corner of our house and Firehouse came out and replaced the gutters and the wood! We also had all of our caps replaced with their advanced rubber version to make sure moisture stays out! Skyler was great!

Gutter installationGutter repairsRoof damage repair
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skylar and Christian

Gutter installationRoof inspectionRoof installation+ Professionalism
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skyler Bean was extremely helpful and professional in helping us get our roof repaired. He contacted our insurance and kept us updated over a 4 month period. We really appreciated his help and support. We had great deal of confidence in his guidance. Thank you, Skyler.

Attic venting installationAttic venting repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the pleasure of working with Firehouse Roofing Company’s Advisor, Skyler Bean, and we couldn't be happier with the experience. His professionalism, attention to detail, and effective communication made the entire roofing project a seamless process. From the initial assessment to the final inspection, he…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience having our roof replaced by Firehouse. Met with two other contractors before contacting Firehouse, and neither came close to matching the professionalism, transparency, and responsiveness of Firehouse. Skyler was very thorough and professional throughout the entire process. From the…

Attic venting installationGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was fantastic at explaining the process. All the guys were very polite, helpful in letting us know what was going on. I would definitely recommend!!

Attic ventingRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was the best roofing experience we have had. Alex Buchanan was our first contact. He was available at any time with a quick text throughout the process. Noah the project manager was great too. My Wife thought he was adorable. Would recommend them to anyone

Roof installationRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Toni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex At Firehouse Roofing was very professional and thorough and helped out with our insurance process. We highly recommend Firehouse and Alex Buchanan.

Attic ventingAttic venting installationGutter installation+ Responsiveness+ Punctuality+ Quality
Aldwin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with my experience using Firehouse Roofing and couldn't be happier with the new roof and ventilation! I messaged Firehouse Roofing through their website to initially set up a roof inspection (for suspected leaks). They were quick to respond and dispatched Bradley Simpson for the inspection. Brad…

Attic ventingAttic venting installationExterior finishing+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was great! Highly recommend Firehouse Roofing!

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Firehouse Roofing did an amazing job on our roof. I’m blown away by their professionalism and timeliness in the process. Everyone has been great to work with. Alex especially has been amazing from start to finish. He helped us with insurance, HOA permits, and everything along the way! I’m so glad we chose Firehouse Roofing. Our home looks great!

Customer photo from Grace's review
Attic venting installationGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our rep Andrew was very professional and all work was done in a timely and professional manner. Will use again in the future

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Professionalism
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were referred to Firehouse and couldn’t be more happy with the service. Aaron C. ensured that we understood the process and was patient with answering all of our questions. You can tell he really believes in the company’s mission. We needed a new roof and gutters due to storm damage and they went above and…

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had hail damage on our roof and our insurance agency recommended we contact Eric Wimpee with Firehouse Roofing. Eric was very professional and responsive throughout the claims and installation process. I would definitely recommend Eric Wimpee & Firehouse Roofing for roofing repairs.

Attic venting installationGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaron was very professional and helpful.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jenelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul Last and Firehouse Roofing were fantastic. Paul identified our problem and put together a solution that made sense for our situation. Firehouse fixed our leak quickly and efficiently!

Roof repairRoof repair for storm & wind damage+ Professionalism
Becky7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found out we had a leak Thanksgiving morning. I called Firehouse roofing and the owner contacted me ASAP. On a holiday. I didn’t expect a response nor a representative to come out until the following week. However, the company sent over Aaron C. the next day. He was on time, thorough, and did not rush the…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Service!!!

Gutter cleaningGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic experience so far. Aaron is an absolute lamb. He made me feel very comfortable throughout the process and explained everything.

Roof repair for storm & wind damage+ Professionalism
BrianLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at Firehouse are all completely professional and deliver over and above expectations. Kenny and Shannon in particular went out of their way to take care of us. The roof, gutters, chimney and attic vent all look amazing!

Attic ventingGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with