How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%57+13.8Value 14%98+13.9Replies to reviews 7%71+5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREFirestone Complete Auto Care
North Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.5★ from 857 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for battery
Clear ✕All 12 Google reviews tagged “Battery”
I’ve been coming to Firestone for years, and they’ve always taken good care of me and my vehicles. Whether it’s regular maintenance or unexpected car issues, I’ve consistently received great, reliable service. The staff is helpful, professional, and I appreciate having a place I can trust with my car. Definitely recommend!
Always got good service & very attentive. I’ve brought all 4 of my cars here for basic oil changes to big mechanical breaks downs & they’ve always gotten me taken care of. Definitely recommend.
Very friendly and great service!
This is my second time going to this location and I have been pleased both times I trust this location to repair my car correctly the first time and the Mechanic here knows there stuff especially for my baby 2009 VOLVO S80.
I will give Mr. Brian Marks six stars (if there is six stars) for his outstanding job and guest service relation. He’s dedicated, professional and happy to help his customers at all times. I really appreciate his time and effort to explain the services needed for my car. And most specially, he offered me a discount. Thank you so much.
I always come to this location and work with Brian and Adam they are great always going above and beyond
Great experience at Firestone on Ann Rd in North Las Vegas. Kou and his associates were friendly and very knowledgeable!
I had a great experience at Firestone Complete Auto Care thanks to Daniel, the service writer. From the moment I walked in, he was kind, attentive, and genuinely helpful. His customer service was top-notch—he took the time to explain everything clearly and made sure I felt confident in the work being done. Daniel’s…
We will never use your service again. We had a warranty on a battery from a couple of years ago. the battery was 184.00 crazy right. My husband did this. They charged $90.00 labor to install the battery. Shame Shame. Never again!!!!!!!!!!!!!!!!!!!! It is really lower then 1 star.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 81 | — |
| Oil change | 52 | — |
| Wheel alignment | 38 | — |
| Brakes | 20 | — |
| Auto engine diagnostic | 18 | — |
| General repairs | 17 | — |
| Air & cabin filter replacement | 14 | — |
| Battery | 12 | — |
