How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%57+13.8Value 14%98+13.9Replies to reviews 7%71+5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREFirestone Complete Auto Care
North Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.5★ from 857 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for brakes
Clear ✕All 20 Google reviews tagged “Brakes”
I have had my Jeep into Firestone twice now first for the air conditioning then for the brakes I absolutely adore the service manager he is very personable great memory haha and I will always return if I ever need any automotive services thank you Firestone
The team here is always fast and polite. Break flush was very affordable and they checked for a discount code for me before I left to give me extra savings. The lobby is clean and comfortable if you wait for your vehicle.
For a few years now I’ve been bringing my vehicles to this location. From problematic older vehicles with multiple repairs, to newer vehicles just coming in for an oil change. Brian has always been the one I’ve talked with when I show up for my 8AM appointments. Outstanding manager with great people skills. Work…
I’ve been coming to Firestone for years, and they’ve always taken good care of me and my vehicles. Whether it’s regular maintenance or unexpected car issues, I’ve consistently received great, reliable service. The staff is helpful, professional, and I appreciate having a place I can trust with my car. Definitely recommend!
The gentleman at the front desk was very helpful, responsive and clear in his communication. It was a pleasure working with him and the shop was efficient.
I have been coming to the Ann rd Firestone for years. Brian and his team are amazing. Always friendly and they make you feel welcome. Brian has always taken care of my cars and I have always recommended this Firestone to everyone I know.
Always honest and professional.
Dennis helped a lot and I didn't pay a dime. All payments went to the insurance. The service is accurate, fast and reliable. You're an angel.
They were amazing! Same day appointment. Something was wrong with the tire, they inspected the vehicle and found that the tire was not round. Cleaned my back brakes, did fuel injector, balanced the tires. Very nice and polite, great conversation. Made me feel at home. Honest, saved me $, and worked on my car same…
They were amazing here . Bryan the manager was phenomenal. Thank you 🙏🏽 all for what you do. Thank you for being so honest and hard-working and making sure we leave here happy and safe
Fantastic customer service 👍🏾
I always come to this location and work with Brian and Adam they are great always going above and beyond
I like how they were very helpful and went into detail of what my car needed they are super courteous and friendly
I can always get my cars serviced quickly and correctly. During this yearly inspection the team was able to locate a leaky gasket well before it turned into a major repair. Certainly a "spend a few pennies now to save a few dollars later" situation and that's why i take my cars here
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 81 | — |
| Oil change | 52 | — |
| Wheel alignment | 38 | — |
| Brakes | 20 | — |
| Auto engine diagnostic | 18 | — |
| General repairs | 17 | — |
| Air & cabin filter replacement | 14 | — |
| Battery | 12 | — |
