Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the shop for its fast turnaround times, clear communication, and fair pricing across a wide range of devices, including phones, tablets, and gaming consoles. Some reviewers note the convenience of same-day service and home visits. However, low-rated feedback highlights concerns regarding repair quality, such as unresolved issues, cheap replacement parts, and a blacklisted device, along with complaints about rude staff interactions near closing time.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
249 Google reviews we collected
Phrases our text analysis found in 207 written reviews
How often each topic comes up in the written reviews
We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Exceptional communication and retuned fixed and working in a timely manner.”
“Easy to communicate with and her attention to detail is amazing.”
“Worst customer service ever lady is rude doesn’t deserve anyone’s business”
“Daisy was very professional and she definitely knows what she’s doing.”
“Highly recommend reaching out to her for any device needs!”
“She fixed all the issues with the iPad at a very good price!”
“I honestly can’t say enough good things about this service.”
“Great communication, fair pricing, and very professional.”
praise complaint · found by our text analysis, Google review wording unchanged.
found Daisy on TikToc fixing everything from phones to gaming systems. I was nervous to send my device to an unknown but the experience was great. Easy to communicate with and her attention to detail is amazing. Definitely trust her and her work
She was quick, professional and courteous. If you can, choose First Aid Wireless
Daisy is amazing! She fixed my son’s IPad , fast! Helped me tremendously with the pricing and I can’t thank you enough! If you need anything fixed, please go to her! You will not be disappointed!
Absolutely amazing!! I mailed my iPad in. It was in terrible shape. She fixed all the issues with the iPad at a very good price! iPad was well packaged when sent back. Communication was outstanding. I honestly can’t say enough good things about this service.
My Xbox hasn’t worked for some years. We had taken it to Best Buy and they said they no longer repaired them due to being 6 years old. Daisy found the problem and fixed it! Exceptional communication and retuned fixed and working in a timely manner. Def recommend!
Daisy was very professional and she definitely knows what she’s doing. I am very satisfied.
4.9 ★★★★★ 249 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
found Daisy on TikToc fixing everything from phones to gaming systems. I was nervous to send my device to an unknown but the experience was great. Easy to communicate with and her attention to detail is amazing. Definitely trust her and her work
She was quick, professional and courteous. If you can, choose First Aid Wireless
Daisy is amazing! She fixed my son’s IPad , fast! Helped me tremendously with the pricing and I can’t thank you enough! If you need anything fixed, please go to her! You will not be disappointed!
Absolutely amazing!! I mailed my iPad in. It was in terrible shape. She fixed all the issues with the iPad at a very good price! iPad was well packaged when sent back. Communication was outstanding. I honestly can’t say enough good things about this service.
My Xbox hasn’t worked for some years. We had taken it to Best Buy and they said they no longer repaired them due to being 6 years old. Daisy found the problem and fixed it! Exceptional communication and retuned fixed and working in a timely manner. Def recommend!
Thanks for fixing my Xbox she is best
Daisy was very professional and she definitely knows what she’s doing. I am very satisfied.
Always such an amazing experience with FAW! Fast outcomes and efficient.
Did an amazing job replacing a HDMI port on my PlayStation! Looking to get my iPhone 11 fixed next!
Same-day repair was great. Fixed the problem. Excellent communication. Would recommend.
First Aid Wireless - Phone, Tablet, Computer, Game system Repairs on Google Maps →
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
