They were prompt, quick, and very polite. Got a bulky and broken 90-gallon aquarium out of our house in minutes. Would definitely use again and recommend to others. Very pleasant experience.

First Call Junk Removal
First Call Junk Removal at a glance
Customers consistently praise the company for its punctuality, quick response times, and affordable pricing. Reviewers highlight the team's professionalism and courtesy when handling various items, including appliances, construction debris, and rental property cleanouts. The owner actively engages with a portion of the feedback, while the overall sentiment remains positive regarding the efficient and thorough nature of the junk removal services provided.
- Google rating: 5.0 out of 5 from 21 reviews (95% five-star).
- Reviews on this page: 21 Google reviews (19 with written comments, 1 with photos).
- Owner responses: the business replied to 52% of reviews.
- Most recent review: February 10, 2025.
- Service: Junk Removal serving Locust, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: value.
Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
- 5 stars2095%
- 4 stars15%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
- Praise43100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Speed & response1433%
- Staff & attitude1023%
- Price & value921%
- Quality & results512%
- Would recommend512%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Found Luke, via google search, he answered right away, came out in a few hours, hauled everything (plus some extras the quickly tossed into the pile)…”
“He had a pleasant and kind attitude, he was here to serve and help in a time of great frustration and embarrassment.”
“…some extras the quickly tossed into the pile) all for a ridiculously fair price.…”
“First Call does a great job with rental house clean outs.”
“I highly recommend First Call Junk Removal and will be using their services in the future.”
People customers mention
- Luke 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired First Call Junk Removal for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
They were prompt, quick, and very polite. Got a bulky and broken 90-gallon aquarium out of our house in minutes. Would definitely use again and recommend to others. Very pleasant experience.
Fantastic experience with Luke! We’re in an ongoing battle with WastePro (they’re refusing to collect our garbage because the bags exceed the lid)… well, the trash is piling up (several days now) and the HOA is surely typing up a letter as I type. Found Luke, via google search, he answered right away, came out in a…
Luke is very humble, fair priced, and his service is excellent. If I had ten thumbs, I would give ten thumbs up.
I purchased a new washer and dryer and needed to have the old washer and dryer removed. I called First Call Junk Removal with the anticipation of getting a voicemail. To my surprise Luke answered the phone. He came out the next day and removed my old washer and dryer without any problems. He was very professional…
Luke is the Best or the Best and has definitely gotten me out of a pickle a time or two. Great humble guy and always gives you his best with every Job.
Such a pleasure to work with. Answered the phone and was there the same day for quote. Came the next day to provide services, prompt, professional and economical. I will be using First Call for now on.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Yard debris removal | 4 | — |
| Furniture removal | 2 | — |
| Junk removal | 2 | — |
| House & garage cleanouts | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great guys. Friendly and fast service.
Fantastic experience with Luke! We’re in an ongoing battle with WastePro (they’re refusing to collect our garbage because the bags exceed the lid)… well, the trash is piling up (several days now) and the HOA is surely typing up a letter as I type. Found Luke, via google search, he answered right away, came out in a few hours, hauled everything (plus some extras the quickly tossed into the pile) all for a ridiculously fair price. He had a pleasant and kind attitude, he was here to serve and help in a time of great frustration and embarrassment. Customer service, A+! I’m recommending his services to everyone I know, on every platform I can.
Luke is very humble, fair priced, and his service is excellent. If I had ten thumbs, I would give ten thumbs up.
I purchased a new washer and dryer and needed to have the old washer and dryer removed. I called First Call Junk Removal with the anticipation of getting a voicemail. To my surprise Luke answered the phone. He came out the next day and removed my old washer and dryer without any problems. He was very professional and their prices are very affordable. He even threw an old dishwasher on the back of his truck at no extra cost. I highly recommend First Call Junk Removal and will be using their services in the future. Thanks Luke!
Luke is the Best or the Best and has definitely gotten me out of a pickle a time or two. Great humble guy and always gives you his best with every Job.
Fast, timely and courteous. Did a great job at a reasonable price.
Such a pleasure to work with. Answered the phone and was there the same day for quote. Came the next day to provide services, prompt, professional and economical. I will be using First Call for now on.
Right on time and picked up the load the same day he gave the estimate.
Nancy thank you so much for your feedback! We are happy we could help in a timely manner!
I called at 7:30am, planning to leave a message. But Luke answered the phone and was sitting at the house a couple hours later. As a real estate agent, I needed to quickly haul off some appliances and a few last minute items so we could close on time. He was very prompt, courteous and professional. I will definitely be calling him again. I highly recommend!
Leslie, Thank you so much for your response! We’re always here to help in any way possible!
Business details
- Phone: (704) 261-5520
- Website: firstcalljunkremoval.com
- Service area: Locust, NC